Service at AutoNation
My wife handled this one. She had no issues. We have had consistently good service at the Toyota dealer in Libertyville.
Ventura buys a 2021 RAV4
Top notch experience for my wife and myselfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff. the end
Hi Thomas, we are very happy we could provide you with a positive experience! Drive safe, and we'll see you on the road.
Good service experience
Exclent periodic maintenance visit - good work - reasonable prices
Courteous, respectful and professional service. Work done in a timely manner, Appreciated communication.
Hi Bill, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
20,000 mile maintenance
I bought my new Rav4 hybrid at Autonation two years ago. Was looking for used, but had to buy new as no used RAV4 hybrids were available at any dealerships within a 50 mile radius. Autonation Service Dept has been good. When I call, am able to make regular maintenance appointments for same day or next day. They usually have finished my car within 15 minutes of estimated elapsed time, when I have waited for the car to be completed. This time, they took much longer. It may have been because I was nearly 15 minutes late for the appointment, which would have impacted their workload. After 30 minutes beyond the estimated time had elapsed, I went to Service reception to find out status. My car was ready 2 minutes later. They apologized for the extra wait time. It seemed likely it was ready earlier, but the communication to me in the waiting area was missed.
Thanks so much for the warm recommendation of the team here at AutoNation Toyota Libertyville. Don't hesitate to call us if you ever need anything. Be safe on the road!
This was a quick and efficient process. The service writer was friendly and helpful. I liked the free car wash.
Dennis, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Wonderful services Will tell everybody about the great patience
Jeanene, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New car experience
I wish it were a better car purchase experience considering the fact that that was out 7th car purchased at AutoNation. I guess loyalty doesn't really matter for the management of this dealership, since we were told that nothing can be done on lowering the price of the car and trade-in car appraisal sounded like a rip-off. Now I feel like we should've just walked away but the magnitude of a new beauty and lapse of judgement stopped us from doing that.
Hi Anna, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (224) 993-9001. We would appreciate the chance to turn your experience around.
Verina was so pleasant to deal with. Text updates worked out great.
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Libertyville! If you have any further questions, please give us a call. We're always happy to help!
Except for not calling me when the tire came in, I was very pleased.
Hi Sue, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!