Skip to main content

Grava Chrysler Dodge Jeep Ram SRT

(260 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:30pm
Tuesday 9:00am–8:00pm 8:00am–5:30pm
Wednesday 9:00am–8:00pm 8:00am–5:30pm
Thursday 9:00am–8:00pm 8:00am–5:30pm
Friday 9:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–5:00pm Closed

Reviews

(260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grava Chrysler Dodge Jeep Ram SRT from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent help and responsive to my needs.

Excellent help and responsive to my needs. I leased 2 vehicles at once and they worked with me to maximize my trad in as well as any factory rebates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dealt with Mike Rachlin.

Dealt with Mike Rachlin. He was very knowledgeable and easy to deal with. Love the new jeep we got! I recommend Mike to anyone in the market for a jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great customer service, profession and knowledgeable.

Great customer service, profession and knowledgeable. Customer feels at ease, no pressure. Great turnaround on new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

First time visiting and working with Mathew Abrantes and

First time visiting and working with Mathew Abrantes and Ava Grava at Grava after a decades long relationship with another (changed management) and I was so happy with the attentive service. Made me feel like I'd been a customer for decades. Honest negotiations for trade in and new car. Car was delivered the next day and couldn't be happier with my new Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Recently purchased a 2024 ram 1500 from Grava jeep in

Recently purchased a 2024 ram 1500 from Grava jeep in Medford I had an amazing salesman Alec very knowledgeable about the vehicles ins and outs if you're a need for a new vehicle go see him also the whole team at Grava was extremely helpful in making the deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience leasing our new Jeep with the help

Had a great experience leasing our new Jeep with the help of Al Faricano. He made everything very easy and we love the new jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mike r was great Couldn’t be happier Can’t wait for my

Mike r was great Couldn’t be happier Can’t wait for my next one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Grava Chrysler Jeep Dodge has had our jeep since December

Grava Chrysler Jeep Dodge has had our jeep since December 2022 after months of going back & forth with them over repairs they didn't complete. They finally agreed to provide us with a new engine. We were told the engine would be in and work done this week only to call and be told Bryan was fired and they have no record of the vehicle's history with them. This morning they told us they had a rental for us. My husband took an uber there this morning to get the rental. He was just informed they do not have a rental for him and they just expect him to leave again. Spoke with Nick G (Owner) and he is not interested in helping us and told us to discuss this with our attorney. Meanwhile, they still have our vehicle. We were also told by a tech months ago that the issues were because of the number of miles on our car. So if you’re in the business of buying a new car I would highly recommend going somewhere else. I would never recommend doing any business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mathew Abrantes a sales consultant at Grava Chrysler

Mathew Abrantes a sales consultant at Grava Chrysler Dodge Jeep Ram SRT, was great help and very responsive. He works very efficiently to help get you in a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am delighted to share my outstanding experience with

I am delighted to share my outstanding experience with Mike Rachlin during my recent car purchase, a BMW X3. From the beginning, I worked with Ava and Mike - their professionalism and responsiveness stood out. He provided generous discounts and expertly navigated the unique registration process, making the entire experience seamless. Mike's patience and commitment to customer satisfaction were truly commendable. Thanks to him, I'm now the happy owner of a dream car I love. I highly recommend Mike Rachlin for his exceptional service, and I'm grateful for the smooth and enjoyable car buying journey he provided. Thanks much Mike!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.