Grava Chrysler Jeep Dodge RAM SRT

New 866-454-1828 866-454-1828
Service 888-887-1409 888-887-1409

Thank you. Your email has been sent to the dealer.

Share 
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:30 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun 12:00 PM - 5:00 PM
Mon 8:00 AM - 5:30 PM
Tue 8:00 AM - 5:30 PM
Wed 8:00 AM - 5:30 PM
Thu 8:00 AM - 5:30 PM
Fri 8:00 AM - 5:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed
{{currentIndex + 1}} of 1 Video

Reviews

3.7
123 lifetime reviews. Includes reviews of Grava Chrysler Jeep Dodge RAM SRT from DealerRater.com
  • Great Experience

    I bought my car from Grava last year and got service from the Service Dept. The Service staff was Awesome. The were extremely friendly, nice, and ...


    Show Full Review

    I bought my car from Grava last year and got service from the Service Dept. The Service staff was Awesome. The were extremely friendly, nice, and seemed very knowledgeable about the service I was receiving. I came in for an Oil change and what I thought was my brakes making a squeaking sound. They did the oil change and told me they would perform a free 21 point inspection on my vehicle. They told me the the sound was coming from my alternator and not my brakes. They covered the alternator under my warranty. I was so happy to find an honest place that fixed the problem rather then charge me for brakes that were not needed.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Engine light went on after pushing button for 4 wheel drive
    January 25, 2017

    I had to make a appointment for 3 days later. I waited 3 hours in their waiting room and then the service person came over and said the car was ...


    Show Full Review

    I had to make a appointment for 3 days later. I waited 3 hours in their waiting room and then the service person came over and said the car was ready. He changed the oil without asking me and I refused to pay and so he took off the charge, made up another bill and charged me a labor charge for $130. for repair which I assumed was for a diagnostic charge and a fuse that blew when I used the tire inflator 3 months before. I called Chrysler and complained and they refunded me the money as the dealer refused to take off this charge. The engine light appeared again 4 hours later and I called Chrysler again to bring this car to another dealer which I did and the problem was fixed. Other dealer charged me $432. for a diagnostic charge and 2 hours labor for a new $48.00 Thermostat, outrageous. 6 Days later my seat belt warning bell and directional turning bell stopped working. Never will go back and never buy a American car again.

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
  • Worst service
    October 14, 2016

    I have a 2015 dodge journey..the a/c stopped working and now only blows hot air.took it to get it serviced and the guy at the desk said the earlie...


    Show Full Review

    I have a 2015 dodge journey..the a/c stopped working and now only blows hot air.took it to get it serviced and the guy at the desk said the earliest was 15 days away..i have 2 kids one with asthma and the heat in the truck is unbearable..he said roll down the windows 😑. I asked for a loaner he started geting more rude and said he couldnt do anything untill 10 days later...worst service ever .

    Does not recommend this dealer
    Came in for service or repair

    Hide Full Review
Read All Reviews

Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2003

At Grava Chrysler-Jeep & Dodge in Medford, we are a family-owned and operated Five Star Dealership and we know today's vehicles! Better yet, we know satisfying customers with competitive pricing, combined with a "state of the art" 19-bay, "quick appointment", Service Department and Collision Center, brings satisfied customers back again and again. Stop in today and allow us to demonstrate our commitment to excellence. Your perfect car, truck, SUV or minivan is just around the corner. Just north of Boston in historic Medford Square, We look forward to satisfying all your needs and to make purchasing a vehicle a pleasurable experience.