Honda Village of Newton Corner

Reviews

Average Ratings

4.7
856 lifetime reviews. Includes reviews of Honda Village of Newton Corner from DealerRater.com
  • Car shopping

    I was assisted by Al Colon who was wonderful from start to finish.


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    I was assisted by Al Colon who was wonderful from start to finish.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • GREAT SERVICE EXPERIENCE
    September 14, 2017

    Car taken on schedule and service completed in the estimated time. All employees I interacted with were professional and helpful. Will continue t...


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    Car taken on schedule and service completed in the estimated time. All employees I interacted with were professional and helpful. Will continue to have my service performed at VILLAGE HONDA.

    Does recommend this dealer
    Came in for service or repair

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  • Not a good service

    Last week I went to buy a used car, nobody pay attention to me. Wait for staff for long time and when I decided to buy a car I have to wait for ov...


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    Last week I went to buy a used car, nobody pay attention to me. Wait for staff for long time and when I decided to buy a car I have to wait for over 2hrs!!!. Not professional.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Poor business office practice
    August 29, 2017

    During an effort to turn in a leased 2014 CRV and lease a 2017 CRV we were all but done and ready to sign the necessary paperwork due to the work ...

    Honda Village

    Greetings, We at Honda Village strive on providing our customers with the utmost professional, courteous, and hassle free vehicle purchasing expe...


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    During an effort to turn in a leased 2014 CRV and lease a 2017 CRV we were all but done and ready to sign the necessary paperwork due to the work of salesman Stanley Pena. During the credit review process we were told that while the price given to us for the lease was based upon "tier 1" credit qualification and, since we did not meet the required credit score, the price for the lease (36 mos) would have to increase. We decided that, while we understood the credit tier qualification, the increase was unsatisfactory and began to leave. At this point the business representative (Brandon) said he would call Honda and given our history with them see if he could do something about the tier rating. He informed us that he was able to get Honda to approve a "tier designation" and the dealership would get us to "tier 1" if we agreed to purchase a "Protection Package." Since this looked like "after sell" to us we decided to terminate the the transaction and requested our deposit be returned. At this point the Business manager was brought in and we were offered the lease at "tier 1" pricing. However, after some exchanges with the business rep (Brandon) where he failed to address our request for the return of our deposit and in the process tried to shame us with some talk of how much time and effort he invested in getting us to a "tier 1" rating we had lost faith in the dealership and demanded our deposit be returned. We were then told the accounting office personnel had left and we would have to return the next day to receive the return of our deposit.

    Does not recommend this dealer
    Honda Village

    Greetings, We at Honda Village strive on providing our customers with the utmost professional, courteous, and hassle free vehicle purchasing experience. After reading your experience it seems as we missed the mark. I have reviewed your experience with the General Sales Manager and he confirmed that the deposit has been refunded. If this is not the case please contact me directly. The General Sales Manager is also reviewing related processes, procedures and communications with his team to ensure such miscommunications will be avoided. We would greatly appreciate the opportunity to change your opinion of us. If you are open to discussing your experience further and possibly coming up with a solution; please contact me at jgiacoppo@hondavillage.com. Best Regards, Jade Giacoppo jgiacoppo@hondavillage.com


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  • Honest, patient, straightforward!
    August 7, 2017

    Joshua Fink spent a huge amount of time with me during the car buying process, and was incredibly transparent, kind, patient, knowledgeable and ho...


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    Joshua Fink spent a huge amount of time with me during the car buying process, and was incredibly transparent, kind, patient, knowledgeable and honest. I brought my 10 month old son with me to a combined 3 different outings at the Honda Village dealership, and Josh went above and beyond to make sure we were both comfortable. I strolled my baby in the stroller around Josh's desk the entire time we talked, and Josh went out of his way to coordinate my car seat switching, dropping off and picking up of my trade-in, and delivery of my new car. Josh leveled with me, worked with my budget and made it clear he cared about my particular situation/wanted to work with me to get me what I wanted. He didn't leave me waiting unnecessarily at any point, or engage in any negotiation games of any sort. When I picked up the new car, I had my fussy baby on my lap in the drivers seat the entire time I was shown all the new bells and whistles, and never once was I made to feel self-conscious or rushed. Joshua Fink made the entire process pleasant and straightforward, and I love my new car. I can't recommend Josh highly enough!

    Does recommend this dealer

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  • Awesome place to have your Honda serviced.
    July 28, 2017

    Overall, the employees are helpful from the reception desk, the Service employees who book appoints and the employees who do the servicing.. I wou...


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    Overall, the employees are helpful from the reception desk, the Service employees who book appoints and the employees who do the servicing.. I would recommend people with Honda vehicles to have them serviced there.. Needless to say, I am a HAPPY CUSTOMER.

    Does recommend this dealer
    Came in for service or repair

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  • Top Notch Experience!
    July 27, 2017

    I'd been shopping for an Accord for a while and emailed many dealerships. Phylisha was very responsive, friendly, and answered all my questions w...


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    I'd been shopping for an Accord for a while and emailed many dealerships. Phylisha was very responsive, friendly, and answered all my questions with no pressure. After I got there, JB was also friendly, honest, and low pressure. They honored the price that was discussed in email and gave me a fair value for my trade-in. This is in contrast to another dealer I was at who was high pressure and told me multiple lies about available financing and other things. I was impressed with everyone I met at Honda Village. I was a serious buyer who knew what I wanted and did my homework. They recognized that and treated me as such. I recommend Honda Village to anyone looking for a new Honda.

    Does recommend this dealer

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  • Honda Village is top class car dealer
    July 19, 2017

    I knew I was at the right place the minute I walked in. Kudos to the team and especially Josh Wink. Every review that you will read about the expe...


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    I knew I was at the right place the minute I walked in. Kudos to the team and especially Josh Wink. Every review that you will read about the experience with this dealership and especially with Josh Wink is not exaggerated. I find him an extremely pleasant and positive person. He was extremely patient with us and it was evident that his main goal was not to sell us a car at any cost, his objective was to make sure we are treated fairly and with respect. This is a place that I would definitely recommend to everyone.

    Does recommend this dealer

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  • Excellent service and support
    July 17, 2017

    We have been customers for at least a dozen years, having bought 8 Honda's for ourselves and our 4 children. We could not go anywhere else to buy...


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    We have been customers for at least a dozen years, having bought 8 Honda's for ourselves and our 4 children. We could not go anywhere else to buy. We especially appreciate the excellent service we have received over the years. We put a lot of miles on our cars and the service staff has done a great job servicing them. We very much appreciate Joe and his entire team.

    Does recommend this dealer
    Came in for service or repair

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  • Service

    We have been customers for at least a dozen years, having bought 8 Honda's for ourselves and our 4 children. We could not go anywhere else to buy...


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    We have been customers for at least a dozen years, having bought 8 Honda's for ourselves and our 4 children. We could not go anywhere else to buy. We especially appreciate the excellent service we have received over the years. We put a lot of miles on our cars and the service staff has done a great job servicing them. We very much appreciate Joe and his entire team. Thank you so much!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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