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Reviews

Average Ratings

4.8
Average based on 185 reviews
  • Lexus of Watertown is a Winner!

    I recently purchased a 2011 ES 350 at Lexus of Watertown and was amazed by the high quality of their buying process and customer service. This was...


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    I recently purchased a 2011 ES 350 at Lexus of Watertown and was amazed by the high quality of their buying process and customer service. This was all managed by product specialist, Bill Smith. From my first phone call to my single visit and demo, the whole process was smooth and seamless. I bought the car and took delivery the same day. Thank you, Bill Smith and the Lexus of Watertown team!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Sales Rep

    The experience was great in all ways: fast, informative, comfortable and more. Much credit goes to Tony Viveiros, the sales consultant who assist...


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    The experience was great in all ways: fast, informative, comfortable and more. Much credit goes to Tony Viveiros, the sales consultant who assisted me in my purchased and showed friendliness and professionalism from hello to delivery.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Still happy after more a year.

    I am generally a demanding customer and only give praise when I am truly impressed. In 2015, I purchased a used vehicle through Yiannis Pavlou at...


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    I am generally a demanding customer and only give praise when I am truly impressed. In 2015, I purchased a used vehicle through Yiannis Pavlou at Lexus of Watertown. I waited until now to provide a review as I wanted to see how the service and relationship with the dealer would evolve. I have purchased many vehicles over the years and most dealers and salespeople will provide extra attention and service right up until you sign the paperwork. After that, it is typically delayed responses, poor follow up, and no real relationship. However, after more than a year of working with Yiannis and Lexus of Watertown, I can honestly say that I feel like an important client whose relationship is truly valued. Whenever I return to Lexus for service or for the awesome car washes, Yiannis and the other professionals at Lexus always welcome me, ask me how I am doing, and ask if I am satisfied with the vehicle I purchased. I feel they truly value me as a client and they have earned my praise.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The service was great

    I had a great experience with one of the sales man, he was really professional


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    I had a great experience with one of the sales man, he was really professional

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tony Viverios is the man to help you buy a Lexus!

    So happy with my experience and how helpful Tony V was. He even delivered my car! Best service ever.


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    So happy with my experience and how helpful Tony V was. He even delivered my car! Best service ever.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best car dealer

    I just bought a Jeep Wrangler and Tony Viveiros was my salesman he was friendly,kind and caring help me find the car I have been looking for for a...


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    I just bought a Jeep Wrangler and Tony Viveiros was my salesman he was friendly,kind and caring help me find the car I have been looking for for a long time

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The friendliest dealership in Watertown Mass

    We just purchased 2011 Jeep Sport at Lexus of Watertown and the salesman Tony Viveiros was very honest and answered all our questions and never pr...


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    We just purchased 2011 Jeep Sport at Lexus of Watertown and the salesman Tony Viveiros was very honest and answered all our questions and never pressured us at anytime made us extremely comfortable Thank You Mr. Viveiros

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tony Viveiros

    I want to thank Tony Viveiros from lexus of Watertown with helping me lease my brand new lexus is300 fsport. He was very helpful and most importan...


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    I want to thank Tony Viveiros from lexus of Watertown with helping me lease my brand new lexus is300 fsport. He was very helpful and most importantly honest!! I highly recommend him for all your car needs

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service !

    I recently purchased RX 350 from Lexus of Watertown and it was a great experience. Tony Viveiros was awesome from the very beginning when we went ...


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    I recently purchased RX 350 from Lexus of Watertown and it was a great experience. Tony Viveiros was awesome from the very beginning when we went in to test drive the car and helped us throughout the decision process. Unlike traditional salesmen, he was extremely friendly and very detailed in his answers while at the same time not at all pushy. The dealership has a big inventory but they did not have the specific color that I wanted but they arranged it for me. I loved the level of service provided by Tony and the dealership and would highly recommend them !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Mister

    Just bought a RX 350 from Lexus of Watertown. Tony Viveiros was the salesman and he did a wonderful job overseeing the entire process. Tony work...


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    Just bought a RX 350 from Lexus of Watertown. Tony Viveiros was the salesman and he did a wonderful job overseeing the entire process. Tony works very hard to find the car I wanted. I like the car very much.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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