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Reviews

Average Ratings

4.7
Average based on 125 reviews.
  • Toyota of Watertown

    In all my years of buying cars, I have never experienced a dealer like Toyota of Watertown. My experience there surpassed my expectations. Elkin a...


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    In all my years of buying cars, I have never experienced a dealer like Toyota of Watertown. My experience there surpassed my expectations. Elkin and Ted were fantastic to deal with. Both delivered outstanding, personalized service. Both honored their word, and followed through on each and every promise in a timely fashion. I would highly recommend buying a car there. Thank you! Linda B.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car Service

    I went in on Saturday and talked to the receptionist about getting my Camry inspected for registration. She said they were open Monday thru Friday...

    Dealer Response

    Mr.Easo, I am very sorry for the confusion regarding getting the inspection sticker on your vehicle. Although we are open 7-7 we can only do Inspe...


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    I went in on Saturday and talked to the receptionist about getting my Camry inspected for registration. She said they were open Monday thru Friday 7 to 7 and will be able to get it inspected with no appointment. I came back Monday pulled up an hour and a half before closing. Manager said they cant do it because they do not have an inspector and they shut down at 5. I wish I did not have to make 2 trips and waste my time. The best part to the whole ordeal was I went across the street and got it inspected in 10 minutes. My next Toyota will definitely be not from here.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Mr.Easo, I am very sorry for the confusion regarding getting the inspection sticker on your vehicle. Although we are open 7-7 we can only do Inspection stickers from 8-5 as per our Registry license. I would be more than willing to reimburse you for your inspection sticker and also provide a 25.00 service credit towards any parts or service you might need in the next 12 months. I don't have your contact information so please feel free to contact me at your earliest convenience. Again, we want to apologize for the inconvenience we caused and would like to rectify the situation. Thank you. Mike Mason Parts and Service Director Toyota of Watertown 617-393-1310


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  • Exceptional Experience

    I absolutely love this place! My whole family consistently comes back again and again because of the exceptional service and care. I just recently...


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    I absolutely love this place! My whole family consistently comes back again and again because of the exceptional service and care. I just recently leased my first car by myself, and could not have had a better experience. I worked with Elkin Pereanez and he was incredibly patient and helpful, making sure I had all of the information, never pressuring me, and going over and above. He let me drive around 2 cars multiple times, showed me all of my options, and really listened to my needs and worked with me on price, upgrades, and anything else he could fit into my budget to get the best deal! I will absolutely be coming back! Such a stellar experience here all around. If you are looking for a place to get your car, or service a car I would absolutely recommend it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent service and great salesperson

    Best car expieriance ever , great from the beginning to the delivery , great selection to choose from, Steve was very personable and very knowle...


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    Best car expieriance ever , great from the beginning to the delivery , great selection to choose from, Steve was very personable and very knowledgable, thank you steve

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota of Watertown Massachusetts

    Bought my first Toyota, a RAV4 Limited, from Toyota of Watertown. Andrew was my salesperson. I'm quite happy with my experience, hassle/pressur...


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    Bought my first Toyota, a RAV4 Limited, from Toyota of Watertown. Andrew was my salesperson. I'm quite happy with my experience, hassle/pressure-free - he matched the price from another dealer in the state. He was very helpful and always knew the answer to my questions.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience!

    Andrew Pelletier and the rest of the crew were excellent!


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    Andrew Pelletier and the rest of the crew were excellent!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Customer Service

    Andrew Pelletier at Toyota of Watertown did an excellent job of upgrading my lease for me. I would highly recommend you ask for him if you go ther...


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    Andrew Pelletier at Toyota of Watertown did an excellent job of upgrading my lease for me. I would highly recommend you ask for him if you go there. He was easy to contact and great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car Buying Experience Ever!

    I LOVE Toyota of Watertown! I started to come from another dealer because I had heard about the service being the best! They did not disappoint it...


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    I LOVE Toyota of Watertown! I started to come from another dealer because I had heard about the service being the best! They did not disappoint it is great! Amazing customer service. Then I was in the market for a new car so I went to Toyota of Watertown. I met Andrew Pelletier and he was exceptional! He is so knowledgeable it was mind blowing. Really there was not a question I asked he could not answer. You can tell he takes the time to really get to know his products! He was candid, friendly, knowledgeable, respectful and did not try to push us into buying a car. I went in with my guard up ready for the hard sell, but Andrew gave us the space to make our own decisions! High High praise for ANDREW!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Experience with Steve Skolnick

    The star system isn't working or Toyota of Watertown would be five stars in every category of sales experience, especially due to the friendly att...


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    The star system isn't working or Toyota of Watertown would be five stars in every category of sales experience, especially due to the friendly attitude and thorough knowledge of Steve Skolnick. I was interested in purchasing a higher end vehicle to replace my old 2002 reliable Camry, but feared it would surpass my limited budget. But Steve addressed every question I had about the new Avalon's upscale design and electronic features.And performing a miracle he made me able to afford the most beautiful car I've ever owned. When I came to pick it up he went the extra mile to help me understand how to benefit from the new and amazing electronics, not an easy task in my case. Driving home in my new car, I loved the smooth ride, and trying out all the "bells and whistles. Steve made the entire process of finding the right car, at the right price a pleasure, and I would highly recommend him to anyone.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Graet service

    Got a used Rave-4 sport great time nice staff the help was great


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    Got a used Rave-4 sport great time nice staff the help was great

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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