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Reviews

Average Ratings

4.8
883 lifetime reviews. Includes reviews of Toyota of Watertown from DealerRater.com
  • New car buyer

    Best dealership in Boston area , steve skolnick sold me my 4th car. He is very professional and honest always putcustomer first, my family will al...


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    Best dealership in Boston area , steve skolnick sold me my 4th car. He is very professional and honest always putcustomer first, my family will always do Buisness with Steve and Toyota of watertown

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Nice experience!

    Had a very easy and pleasant experience buying my 2013 Outback from Toyota of Watertown. They were easy to work with on price, and the business pr...


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    Had a very easy and pleasant experience buying my 2013 Outback from Toyota of Watertown. They were easy to work with on price, and the business process was completely stress-free. Mark, my salesperson, even took the time to come pick me up at work on a miserably rainy day, saving me the expense, time, and hassle of having to take a bus or taxi to the dealership to pick up my car. Now *that* is great service!!! Great dealership, I'd buy from them again any time!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Easy and quick
    May 24, 2017

    Recently bought our Toyota Highlander from Silvio and it was quick and easy. He was easy going with no pressure to buy. Would do business again!!!


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    Recently bought our Toyota Highlander from Silvio and it was quick and easy. He was easy going with no pressure to buy. Would do business again!!!

    Does recommend this dealer

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  • Great dealership!
    May 23, 2017

    I recently leased a car at Toyota of Watertown. After spending hours at other dealerships getting the run around, I got a straight answer when sp...


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    I recently leased a car at Toyota of Watertown. After spending hours at other dealerships getting the run around, I got a straight answer when speaking to my salesman, Javier. I was able to get a deal in less than an hour, no back and forth or frustration. Javier really went above and beyond helping me (I had a toddler in tow) and was super patient and friendly. I had my new car the next day and I LOVE it!

    Does recommend this dealer

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  • Friendly and Efficient!
    May 23, 2017

    I have been coming to Toyota of Watertown since 2010 (which is where I also brought my 2008 Rav4). Kamel has been my service adviser almost every ...


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    I have been coming to Toyota of Watertown since 2010 (which is where I also brought my 2008 Rav4). Kamel has been my service adviser almost every time I have gone. He always lets me know what are the priorities and what I can wait on for repairs and service. I always call him directly to make an appointment instead of online or through the automated service, which I find makes my visit much smoother at Toyota of Watertown. It is always a pleasure working with Kamel and I hope he never leaves or retires!

    Does recommend this dealer
    Came in for service or repair

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  • Painless car buying experience
    May 20, 2017

    I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of...


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    I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of the inventory to test drive. I was given a fair price and a good trade in deal and drove home in my gorgeous new RAV4 the same day. There was a minor issue with the mirror that was fixed without question when I returned for the registration and inspection sticker. I will be bringing my car to Toyota of Watertown for routine maintenance and would not hesitate to purchase a car from Toyota of Watertown and Steve Skolnick in the future.

    Does recommend this dealer

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  • Customer Freindly and honest
    May 19, 2017

    He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service...


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    He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service to your car.

    Does recommend this dealer
    Came in for service or repair

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  • Very helpful sales team, with no pressure
    May 13, 2017

    I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada...


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    I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada (where we are moving) to avoid the import fees, they were still really friendly and very helpful. They were excellent stewards of the Toyota brand overall and answered all of our questions about the car. If we did not have to buy it in Canada, we would absolutely buy our new Rav4 from this dealer. Excellent, knowledgable, and friendly service all around, and in particular from both Roman Laiacona and Silvio Santos

    Does recommend this dealer

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  • Hard to believe-- honest dealership service dept!

    Dealership service depts are notorious for overselling and overpricing work that needs to be done. Here is an actual honest dealership, does only...


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    Dealership service depts are notorious for overselling and overpricing work that needs to be done. Here is an actual honest dealership, does only what needs fixing, gets the job done, and stands behind their work. Rare in today's world. I had excellent service by Jim (and Kamel). I will not go to any other dealerships for work. They knew how to work on vintage Toyota cars (Camry Wagon, for instance), ordered the parts in a timely manner, and did not overcharge. Workers were uniformly pleasant and courteous, and actually looked as if they enjoyed working there. In addition, Jim explained everything they had found and why and what they were replacing, great communication with the customer. Although parking around the area is tight, they have an excellent place to wait indoors with tables, wifi, and coffee/tea. I haved decided to bring my other Toyota (Venza) here for servicing from now on as well!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Kamel has always taken excellent care of me and my car.
    May 3, 2017

    superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty .


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    superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty .

    Does recommend this dealer
    Came in for service or repair

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