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Reviews

Average Ratings

4.8
879 lifetime reviews. Includes reviews of Toyota of Watertown from DealerRater.com
  • New car buyer

    Best dealership in Boston area , steve skolnick sold me my 4th car. He is very professional and honest always putcustomer first, my family will al...


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    Best dealership in Boston area , steve skolnick sold me my 4th car. He is very professional and honest always putcustomer first, my family will always do Buisness with Steve and Toyota of watertown

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Painless car buying experience
    May 20, 2017

    I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of...


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    I recently bought my first pre-owned vehicle from Steve Skolnick at Toyota of Watertown. He knew what I was looking for and brought me the best of the inventory to test drive. I was given a fair price and a good trade in deal and drove home in my gorgeous new RAV4 the same day. There was a minor issue with the mirror that was fixed without question when I returned for the registration and inspection sticker. I will be bringing my car to Toyota of Watertown for routine maintenance and would not hesitate to purchase a car from Toyota of Watertown and Steve Skolnick in the future.

    Does recommend this dealer

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  • Customer Freindly and honest
    May 19, 2017

    He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service...


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    He is very customer friendly and honest and never tried to oversell that is not necessary. Anyone can go in confidence to him and get good service to your car.

    Does recommend this dealer
    Came in for service or repair

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  • Very helpful sales team, with no pressure
    May 13, 2017

    I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada...


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    I contact the sales team about test driving a Rav4 Hybrid. Even after I told them I would only test drive because we need to buy our car in Canada (where we are moving) to avoid the import fees, they were still really friendly and very helpful. They were excellent stewards of the Toyota brand overall and answered all of our questions about the car. If we did not have to buy it in Canada, we would absolutely buy our new Rav4 from this dealer. Excellent, knowledgable, and friendly service all around, and in particular from both Roman Laiacona and Silvio Santos

    Does recommend this dealer

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  • Hard to believe-- honest dealership service dept!

    Dealership service depts are notorious for overselling and overpricing work that needs to be done. Here is an actual honest dealership, does only...


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    Dealership service depts are notorious for overselling and overpricing work that needs to be done. Here is an actual honest dealership, does only what needs fixing, gets the job done, and stands behind their work. Rare in today's world. I had excellent service by Jim (and Kamel). I will not go to any other dealerships for work. They knew how to work on vintage Toyota cars (Camry Wagon, for instance), ordered the parts in a timely manner, and did not overcharge. Workers were uniformly pleasant and courteous, and actually looked as if they enjoyed working there. In addition, Jim explained everything they had found and why and what they were replacing, great communication with the customer. Although parking around the area is tight, they have an excellent place to wait indoors with tables, wifi, and coffee/tea. I haved decided to bring my other Toyota (Venza) here for servicing from now on as well!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Kamel has always taken excellent care of me and my car.
    May 3, 2017

    superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty .


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    superb service ! keeps me well informed. always has everything done that is required. I only go for service when I know that he is on duty .

    Does recommend this dealer
    Came in for service or repair

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  • Impeccable assistance
    May 3, 2017

    I was suffering from severe allergies and my frame of mind was shaky today the least. I found the people I worked with informative and helpful, ne...


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    I was suffering from severe allergies and my frame of mind was shaky today the least. I found the people I worked with informative and helpful, never pushy.In my state that day it was great. I spent more than I planned, but would do it again na heartbeat. I got a great deal and a great car! This was the best car buying experience I have ever had. I survived the allergies and now drive the prettiest Jeep on the planet!

    Does recommend this dealer

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  • Smooth transaction
    April 29, 2017

    This was our first experience with Toyota of Watertown and the process went very smoothly. Everyone was very professional and eager to make sure ...


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    This was our first experience with Toyota of Watertown and the process went very smoothly. Everyone was very professional and eager to make sure we were happy with our purchase. Small issue arose 1 week after we took the car home and they handled it immediately. Highly recommend!

    Does recommend this dealer

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  • Better than family!
    April 26, 2017

    As usual, Kamel Khnaizar at Toyota of Watertown has surpassed expectations. Brought in my 2011 Prius for 45K service and inspection. Kamel knows t...


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    As usual, Kamel Khnaizar at Toyota of Watertown has surpassed expectations. Brought in my 2011 Prius for 45K service and inspection. Kamel knows the meaning of treating people like family and always welcomes me and makes me feel appreciated. I've been coming to T of Wtown since 1989 and had many different service advisors over the years, but none made us feel more valued than Kamel. Thanks again for another great service experience Kamel!

    Does recommend this dealer
    Came in for service or repair

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  • Great Experience !!
    April 24, 2017

    I just bought my 6th Toyota from Toyota of Watertown. My Salesman Steve Skolnick did everything in his power to make sure I was a very happy custo...


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    I just bought my 6th Toyota from Toyota of Watertown. My Salesman Steve Skolnick did everything in his power to make sure I was a very happy customer when I picked up the car. it has been my experience that the group of people that work at Toyota of Watertown are made up of the highest group of professionals you could ever run accross. from Steve and the general manager Adam Skolnick to the business manager , service manager, to the girls in the office who did all the registry work to the receptionist who greets you when you come in they are all the best you could ever ask for. So Steve, as you can see you certainly did your job very well and I see no reason my my 7th car will also be bought there, A Big Thanks !!!! To everyone who helped make this a great experience. Sincerely , Allen G.

    Does recommend this dealer

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