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Jannell Ford of Hanover

(2,066 reviews)
Visit Jannell Ford of Hanover
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 state dealer award
View 6 awards
2014 state dealer award
2025 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (781) 618-3289 (781) 618-3289
Used (781) 347-5882 (781) 347-5882
Service (781) 610-3280 (781) 610-3280

Reviews

(2,066 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jannell Ford of Hanover from DealerRater.

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Everyone was very friendly.

Everyone was very friendly. My salesman gave me his number so I could ask questions. I highly recommend Jannell Ford in Hanover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were in the market looking to buy a new truck, and we

We were in the market looking to buy a new truck, and we were actually deep into a transaction with another dealer, when by good fortune, my wife and I decided to pull into Jannell. We walked the lot, noticed a F-150 we liked, and entered the showroom. We met Rob Chambers Holland, and he was polite, respectful, and lastly knowledgeable, which helped us get comfortable with the Ford. Because of his prior mechanical experience, he gave us a level of comfort, and NOT from a Sales perspective. During the transaction, we achieved a fair deal, with better interest rates for purchase then from the other brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First time buying a car on my own- they were great!

First time buying a car on my own- they were great! Jake S. Is the best. He was calm polite friendly and not trying to push just relaxed and very nice going over all the information. Everyone was very patient with all my questions And they gave me a lot back on most everything I had asked for. ! I’ve been looking for awhile and have even walked out of 2 other dealerships - if you are car shopping definitely make this a place to shop!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a fantastic experience at Jannell Ford of Hanover!

Had a fantastic experience at Jannell Ford of Hanover! Rob Sylvia was friendly, charismatic and so knowledgeable. He walked me through the entire lease process and made it as smooth as possible. No hidden fees. No hidden agendas. Just a guy who loves what he does and it shows. Would definitely recommend popping into Jannell Ford of Hanover for your next car purchase/ lease/ service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My pleasure working with this dealership very nice people

My pleasure working with this dealership very nice people hear looking forward to seeing them in the future thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Harry was professional knowledgeable and super helpful

Harry was professional knowledgeable and super helpful with all aspects of my purchasing process and made it easy and fun

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We worked with Rob Holland.

We worked with Rob Holland. We found him extremely knowledgeable and helpful. He made the buying process easy and efficient, and ensured that are our new Bronco was in mint condition when we took delivery. Great experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They are amazing after many bad experiences at other

They are amazing after many bad experiences at other dealerships we found they had what we were looking for and we made the long drive. And that was a great decision they are amazing our salesmen Victor Vernalha was great very friendly they worked with us to get a deal so we got the car we wanted highly highly recommended

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worked with Vitor, he was amazing!

Worked with Vitor, he was amazing! Super friendly and professional. They were willing to work with us and meet us halfway to get a vehicle we really wanted. Very respectful and polite!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Harry was great to work with.

Harry was great to work with. He made it very easy to purchase the vehicle I was interested in . I couldn’t have been happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.