Tracy Chevrolet Cadillac

New 866-983-9919 Dealer Website
Used 866-983-9915 Email Dealer
Service 866-983-9926

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Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 8:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 12:00 PM
Sun Closed
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Reviews

4.3
Average based on 30 reviews
  • Great Service and Sales Department,

    I always use Tracy's service department for my 2011 Cadillac DTS and although I have seen Jim and Paul retire their replacements have been just as...


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    I always use Tracy's service department for my 2011 Cadillac DTS and although I have seen Jim and Paul retire their replacements have been just as professional, courtesy and knowledgeable. David Poitras displays all of these Tracy qualities. I have and will remain a Tracy customer... Bob

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Very RUDE

    Anthony, the service representative is rude and condescending.


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    Anthony, the service representative is rude and condescending.

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Follow Up from "Poor Customer Service"

    Just to follow up on my previous post. The service department has contacted me, apologized for the situation, and given me total assurance that my...


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    Just to follow up on my previous post. The service department has contacted me, apologized for the situation, and given me total assurance that my next trip to the dealership would be a good one. I had a good conversation with Walter, the customer service manager, and he is very honest and straight forward. He convinced me that my experience from the previous post was a one time problem, and I now have every reason to highly recommend this dealership to my associates!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2014


"You Won't Beat a Tracy Deal!"