Reviews

Average Ratings

4.4
604 lifetime reviews. Includes reviews of Copeland Toyota Scion from DealerRater.com
  • Ask for Homar!

    Homar helped make buying a car fun! He was down to earth and listened to what I was looking for... he was not pushy and he didn't try to sell me t...

    Dealer Response

    Hi Summer, Thanks so much for your review! We are thrilled that we were able to get you into a vehicle, and are glad you enjoyed the whole proce...


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    Homar helped make buying a car fun! He was down to earth and listened to what I was looking for... he was not pushy and he didn't try to sell me the most expensive car on the lot. Homar was there to help ME decide on the best car for ME. He kept me updated on the whole process and I felt comfortable asking questions. I would definitely recommend Copeland, specifically Homar.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Summer, Thanks so much for your review! We are thrilled that we were able to get you into a vehicle, and are glad you enjoyed the whole process. We are always here if you need anything and we hope to see you again in the future! Best Regards, Ryan Silveri It Manager


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  • Great
    October 10, 2017

    my wife and I just bought a new Tacoma pickup truck from Copeland Toyota at 970 west chest st Brockton ma the people there were the best we did o...


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    my wife and I just bought a new Tacoma pickup truck from Copeland Toyota at 970 west chest st Brockton ma the people there were the best we did our dealing with a sales person name Taylor Mason and she was on top of everthing 100 percent plus she was a pleasure to talk to the woman who did the final paper work name was Carleen Le she was also the same this is the second car we have bought from Copeland and they treated us the same the first time that's the main reason we went back thanks Donald Hudson

    Does recommend this dealer

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  • Another great deal
    October 10, 2017

    Once again I needed to help a family member with finding a new car, this time my mother. So again I contacted Rory Mchugh at Copeland Toyota and h...


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    Once again I needed to help a family member with finding a new car, this time my mother. So again I contacted Rory Mchugh at Copeland Toyota and he got her into a new RAV4 on a great deal. Thank you Rory!

    Does recommend this dealer

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  • Happy with my purchase
    October 3, 2017

    I recently bought a Ford F-150 from Copeland. There team is fast, fair and friendly. I had a great experience with Alan. There was one minor prob...


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    I recently bought a Ford F-150 from Copeland. There team is fast, fair and friendly. I had a great experience with Alan. There was one minor problem that he took care of with in hours. I would recommend this dealer and sales team to any one.

    Does recommend this dealer

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  • Awful condescending..no help
    September 18, 2017

    Certified preowned 2013 Rav 4 still under warrant has a water leak they can not find but found the water damage to carpet and jute...Told I have d...


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    Certified preowned 2013 Rav 4 still under warrant has a water leak they can not find but found the water damage to carpet and jute...Told I have dangerous mold and the car is unsafe to drive... $1800.00 estimate..Water damage..mold...I am so angry. I have had the car less than a year and have only put 7000 miles on it...the car has 43212 miles on it. I couldn't morally sell it to anyone ..

    Does not recommend this dealer
    Came in for service or repair

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  • Awful
    September 4, 2017

    I went to copeland to purchase 2 vehicles. I asked the price on 6 vehicles, never got them. They brought out a rusted rave 4 and told me all vehiv...


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    I went to copeland to purchase 2 vehicles. I asked the price on 6 vehicles, never got them. They brought out a rusted rave 4 and told me all vehives rust and I could pay $100 per wheel to buff out. I have never felt so discriminted against as a woman purchasing 2 cars. The sales manager was terrible. In the end I bought 2 cars at another dealer with no issue. I do not recommend this dealership to ANYONE!!!

    Does not recommend this dealer

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  • Great and no pressure sales associate
    August 21, 2017

    I just least a new highlander from Copeland Toyota and was assisted by sales associate Rory Mchugh who was very friendly,knowledgeable, and profes...


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    I just least a new highlander from Copeland Toyota and was assisted by sales associate Rory Mchugh who was very friendly,knowledgeable, and professional. I can honestly say that this was the first time buying a new car that I didn't feel like I was getting screwed. I felt so comfortable that I went back a week later and again Rory helped my father get into a new car. Thank you Rory.

    Does recommend this dealer

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  • Homar made car-buying painless.
    August 13, 2017

    From first greeting to purchasing, all with no pressure, Homar Rodriguez turned my car-buying experience into a pleasant one. Great customer servi...


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    From first greeting to purchasing, all with no pressure, Homar Rodriguez turned my car-buying experience into a pleasant one. Great customer service. Thank you.

    Does recommend this dealer

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  • Joe sr

    The first sales person was very unprofessional and rude, ( didn't show any interest on making a sale) the customer service lady was very helpful a...

    Dealer Response

    Hi Joe, Sorry for the first visit. I am glad to see that Alan was able to fix everything for you. We really do appreciate you giving us that seco...


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    The first sales person was very unprofessional and rude, ( didn't show any interest on making a sale) the customer service lady was very helpful and asked us to please go back and give them the opportunity to do things right, we were welcome by her and a very professional sales person Alan Miller, he when out of his way to help us and got us a good deal on our trade in and the new vehicle, my wife and I are very please with both of them, we haven't had any service done on the vehicle yet, we'll see how the service department acts.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Joe, Sorry for the first visit. I am glad to see that Alan was able to fix everything for you. We really do appreciate you giving us that second chance, and leaving a 5 star review it helps alot. If you need any assistance please reach out to Alan, or myself we are here to help. Best Regards, Ryan Silveri It Manager


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  • 10/10!!

    Went to Copeland to buy a car for the first time and it couldn't have gone better! Marcenel was my salesman and he was terrific, I highly recommen...

    Dealer Response

    Hi Shawn, Thank you for giving us a shot while searching for a vehicle. We are always looking to help out families with their purchases, and we a...


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    Went to Copeland to buy a car for the first time and it couldn't have gone better! Marcenel was my salesman and he was terrific, I highly recommend him as well as Copeland! My brother and have father have bought a combined three vehicles from Copeland and I'm so glad I decided to give them a try. The price reflected exactly what they posted on the listing I looked at online and the process was better than I imagined it was going to be. Copeland all the way!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Shawn, Thank you for giving us a shot while searching for a vehicle. We are always looking to help out families with their purchases, and we are happy everything worked out. Welcome to the Copeland family if you need anything reach out to us. We are always looking forward to assisting our customers. Best Regards, Ryan Silveri It Manager


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