Reviews

Average Ratings

4.4
52 lifetime reviews.
  • Awesome experience at Silko Honda!!

    The service at Silko is at 100%. I went in to buy my first new car and the process was seems less from beginning to end. The manager Roy, Sales p...


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    The service at Silko is at 100%. I went in to buy my first new car and the process was seems less from beginning to end. The manager Roy, Sales person Emilio and the finance guy Emilio are fantastic!! Really honest and helpful!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Matt Litchfield really went above and beyond !!

    Brought my Crv in for what I thought needed a new key to program. long story short needed an ignition and I was bummed it wasn't going to be a qui...


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    Brought my Crv in for what I thought needed a new key to program. long story short needed an ignition and I was bummed it wasn't going to be a quick fix. Only spent ONE day without my car and it was done way ahead of schedule, I thought would take days, since it wasn't in stock! Thank u again Matt! U rock!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Acura TL purchase

    The Silko dealership was easy to deal with. Friendly with low pressure atmosphere. Jason Constantino was very accommodating and easy to talk to. ...


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    The Silko dealership was easy to deal with. Friendly with low pressure atmosphere. Jason Constantino was very accommodating and easy to talk to. The car was as advertised in pictures, the transaction was a good experience! If your looking for a car or just interested, Jason is a good person to start with, he has a good attitude and is a pleasure to work with. -Also, there's a just a few car dealership choices on Rt 1 Norwood, but the friendly, family atmosphere here was worth the drive.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Ridgeline

    Went into Honda Silko just to look. As we taked to our salesman Tim Colbert who was great! He was never pushy. Realized that we had made the de...


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    Went into Honda Silko just to look. As we taked to our salesman Tim Colbert who was great! He was never pushy. Realized that we had made the decision on a purchase of 2017 Ridgeline. Tim was there for us threw the whole process and was very helpful. Always called us back with answers to our questions. Overall experience with Silko Honda was great! If you want someone that will listen and try to understand you and what you want go see Tim Colbert. Thank you Tim for all your help!! Steve and Patti

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Happy!!!

    Let's just say this was my third dealership and I was happy I went there. I got an online quote and they kept their word and honered the price. My...


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    Let's just say this was my third dealership and I was happy I went there. I got an online quote and they kept their word and honered the price. My salesman Craig Otis was awesome. Very helpful and not pushy. The staff there was just all around friendly and respectful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • U.N.+Mike Healy 2016 ACCORD

    I went to hondai. Down the street the dealer guy bruaught me this white car and his exact words was take it or leave it this is my offer .I was so...


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    I went to hondai. Down the street the dealer guy bruaught me this white car and his exact words was take it or leave it this is my offer .I was so upset left went down the street to HONDA THis is wear I met Mike Healey right from the start he. Was great was HONEST and told me just what he could do and told me HONDAI over charged on my equity 1100 dollars. Which made my payments high The bank guy went and talked to all his finance people changed all my payments. Sold me a beautiful Accord with everything in it and kept my payments the same my husband and I are so happy best day ever And it is cranberry. Go Honda

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Worst car dealership experience ever!

    I had visited two other dealerships previous to going there. They both quoted me about the same price for a monthly payment. Silko was tge only de...

    Dealer Response

    I regret that your visit did not meet your expectations and that you were frustrated with the performance our our team. Due to the high demand an...


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    I had visited two other dealerships previous to going there. They both quoted me about the same price for a monthly payment. Silko was tge only dealer that had white so i drove 75 miles expecting that they may try to get a few nore dollars out of me, because they knew i had traveled for that car. When they gave me the proposed paymebt amount it was over $200 more a month. To add insult to injury, they basically called me a liar, crumbling up a paper and tosssing it, as if to say our business was done. They did not take a single dollar off the sticker price and quoted me $8,000 less for my trade. I since got the car in gray at another dealer that gave me the same price as the other two dealerships.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    I regret that your visit did not meet your expectations and that you were frustrated with the performance our our team. Due to the high demand and short supply of this particular vehicle, it was listed for MSRP with no discounts being offered. Unfortunately, in this particular situation, we were unable to offer you more for your trade because your vehicle currently has a recall with a "Stop Sale" meaning the vehicle cannot be sold until the recall has been resolved. We apologize again for any inconvenience this may have caused you and we hope you're enjoying your new vehicle!


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  • This dealership makes false promises.

    This dealership makes false promises. We bought a certified used car from Silko Honda, and I was totally disappointed on every level. It took them...

    Dealer Response

    It is my commitment to ensure that our customers are treated fairly and properly, and I want to know about every customer experience, both good an...


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    This dealership makes false promises. We bought a certified used car from Silko Honda, and I was totally disappointed on every level. It took them 4 hours to do the paperwork, and then an additional 2 hours for the registration. By the next day the car was dead; it wouldn’t start. When I called them they expected me to get the car to them. Thankfully we have AAA and were able to get it to them to replace the battery. The offer when we purchased the certified used car was that every other oil change would be free and free car washes. When I asked during the sales process and I was informed that I could get one oil change anywhere and the next oil change would be free. I cross checked by asking: "so it’s not buy one get one free"? They asserted that I could get an oil change done at any place and the next one would be free. When I took the car in for oil change, I was informed, rather rudely, that it was a buy one get one free deal, then proceeded to over charge me for the service. When I spoke with the manager about this behavior, the manager defended him and made personal attacks on me!! The manager got angry and talked to me in a way that was inappropriate. (To say the least, he thought I was stupid.) And they would charge me a fee to diagnose the weird noises the car was making. In addition, for the free car wash all they did was sprinkle water on the car. My car would be washed better if I drove it in the rain. So far I have not needed to use their so called "Power train warranty" but I am sure that would be a total disappointment as well.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    It is my commitment to ensure that our customers are treated fairly and properly, and I want to know about every customer experience, both good and bad. I regret that you were not satisfied with the performance of our team. I find that most complaints and customer dissatisfaction issues are due to the way things are said or explained, and for that I am sorry. At Silko Honda, every pre-owned vehicle sold comes with our exclusive SilkoCare PLUS program, which gives you every other oil change, FREE! Upon purchasing your vehicle, you received a punch key tag that you present to the cashier upon servicing your vehicle, and every other oil change will be free of charge. Unfortunately you cannot get an oil change somewhere else and get a free oil change here at Silko Honda. SilkoCare PLUS is an exclusive benefit for our customers and can only be redeemed here at Silko Honda. Please feel free to contact myself anytime should you have any questions or concerns at jenny@silkohonda.com.


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  • Very happy with our car & experience at Silko!

    We were looking for a specific vehicle we saw on Silko's website, but ended up purchasing a much better car. Overall very good experience with the...


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    We were looking for a specific vehicle we saw on Silko's website, but ended up purchasing a much better car. Overall very good experience with the staff at Silko, led by Mike Gasior. Will go back again when we need another car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Won me over!

    I just purchased a used 2015 Honda Pilot. My sales person Ryan was very helpful and really worked hard to get me what I wanted (which wasn't easy)...


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    I just purchased a used 2015 Honda Pilot. My sales person Ryan was very helpful and really worked hard to get me what I wanted (which wasn't easy)! He was low pressure and very professional. I'd been to this dealership before but had always left empty handed. This current experience will keep me coming back for service and any cars I may purchase in the future. I have a 2011 Honda that I'm very happy with the service that I've received on that vehicle as well. My only issue would be with who ever cleans and details the cars - I feel that it was a very quick job and not thorough at all.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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