Premier Chrysler Dodge Jeep RAM Cape Cod

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Reviews

Average Ratings

4.9
217 lifetime reviews. Includes reviews of Premier Chrysler Dodge Jeep RAM Cape Cod from DealerRater.com
  • Absolutely excellent

    Stopped into the dealership to ask a few questions about some trucks I was interested in. This is my second time at the dealership but first time ...

    Dealer Response

    Hi Rob, thank you for your review, recommendation and sharing your experience at Premier Cape Cod, Hyannis, MA. We love to hear when customers com...


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    Stopped into the dealership to ask a few questions about some trucks I was interested in. This is my second time at the dealership but first time working with Mike. After just an hour of talking through some options I left with a brand new truck that was better than what I was hoping for. Mike took great care of us and found the perfect truck at the right price. Fast, efficient, professional and courteous are only a few of the words that I would use to not only describe Mike, but the entire staff that we dealt with. Andrew Dent and Golf took great care of us and walked us through not only the paperwork process but all of the features of the vehicle. Absolutely phenomenal- we will continue to return here every time. Many thanks!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Rob, thank you for your review, recommendation and sharing your experience at Premier Cape Cod, Hyannis, MA. We love to hear when customers come back to purchase a new vehicle. It shows that we are doing our job in providing a great experience and great value to earn your business again and again. Thank you!


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  • Great car buying experience!
    April 28, 2017

    We purchased a very nice CPO Jeep Cherokee and the entire process was smooth and efficient. Leo did a great job with good follow through . The dea...


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    We purchased a very nice CPO Jeep Cherokee and the entire process was smooth and efficient. Leo did a great job with good follow through . The dealership helped us with transportation from the ferry terminal and the Hyannis transportation center which was appreciated.

    Does recommend this dealer

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  • Getting a new truck
    April 28, 2017

    My experience was great. I drove out of the dealership with a brand new truck and I love it! Golf was wonderful! The Ram is awesome.


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    My experience was great. I drove out of the dealership with a brand new truck and I love it! Golf was wonderful! The Ram is awesome.

    Does recommend this dealer

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  • Vehicle lease
    April 27, 2017

    I could not be happier with my experience at Premier Jeep. The leasing process was easy, smooth and pleasant. The staff was professional and knowl...


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    I could not be happier with my experience at Premier Jeep. The leasing process was easy, smooth and pleasant. The staff was professional and knowledgable.

    Does recommend this dealer

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  • Outstanding customer service
    April 26, 2017

    I was recently in to have my Jeep Patriot in for a scheduled service. I was promptly taken care of by Kacey Dockham. I had a number of questions t...


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    I was recently in to have my Jeep Patriot in for a scheduled service. I was promptly taken care of by Kacey Dockham. I had a number of questions that she answered completely and kept me informed of the progress throughout. I waited in a very fine waiting area and the vehicle was ready in about an hour just like I was told. I've been involved with the retail service industry and I consider that the treatment that I had on that that was outstanding and that Ms. Dockham is an asset to your business. Keep up the good work in the training and treatment of your employees and I will highly recommend your establishment to others in the future.

    Does recommend this dealer
    Came in for service or repair

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  • Trade in of leased vehicle for new leased vehicle
    April 24, 2017

    Recognized March as Dodge truck month and with Jeep lease expiring in a few months visited to see what type of deal could be made. Robert Dombrow...


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    Recognized March as Dodge truck month and with Jeep lease expiring in a few months visited to see what type of deal could be made. Robert Dombrowski provided excellent professional and respectful service throughout our entire experience which included driving and viewing several vehicles until we found the one that fit our needs. At no time did Robert initiate the typical sales pressure we have experienced at other dealerships which made our process much more pleasurable. The trade-in and document process went very smoothly and did not require any work on our part except for the signing of the paperwork. This is the fourth vehicle that we have purchased and/or leased from Premier and each time we have found their staff to be honest, respectful, and professional in their work.

    Does recommend this dealer

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  • Well done Joe Obrien you are a true gentleman!
    April 20, 2017

    purchasing my Jeep from Joe Obrien was easy. The pricing Was clearly laid out. Joe Obrien is a gentleman and I would would recommend Joe to any of...


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    purchasing my Jeep from Joe Obrien was easy. The pricing Was clearly laid out. Joe Obrien is a gentleman and I would would recommend Joe to any of my friends!

    Does recommend this dealer

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  • Purchasing a Jeep from Premier Jeep
    April 19, 2017

    Purchasing a Jeep from Premier Jeep was a truly delightful experience. Leo Laemmle is a very professional and knowledgeable salesman who made the...


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    Purchasing a Jeep from Premier Jeep was a truly delightful experience. Leo Laemmle is a very professional and knowledgeable salesman who made the transaction seamless. I would highly recommend Premier Jeep to anyone!

    Does recommend this dealer

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  • Kacey 3 thumbs up
    April 16, 2017

    She took the time to go over the repairs and apply the warranty for parts that were covered. Nice conversation with John about my concerns about m...


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    She took the time to go over the repairs and apply the warranty for parts that were covered. Nice conversation with John about my concerns about my vehicle

    Does recommend this dealer
    Came in for service or repair

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  • I wouldn't go anywhere else!
    April 10, 2017

    My husband and I just leased our third vehicle from Premier. Our first experience at Premier was amazing. We had an incredible salesman named Russ...


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    My husband and I just leased our third vehicle from Premier. Our first experience at Premier was amazing. We had an incredible salesman named Russ. We went in on a Friday and he was in jeans (casual friday). He immediately made us feel at ease with the whole car leasing process, explaining that they always offer the best price up front, so there's no running back and forth between sales agents and management. This was so refreshing - it was a hassle free, pleasant experience talking with Russ about our needs, and finding a vehicle that would fit us and our budget. Because Russ (and all sales agents) present you with their best price up front, Premier Cape Cod is full of employees who genuinely enjoy getting to know you, without it being a pretense for trying to sell you something you don't need at a price you can't afford. It was because of this amazing customer service that we have returned for two more leases. When we did we were pleased to find that our good friend Russ, was now the general manager (Yay Russ!). This time around, Russ put us in the capable hands of Leo, Golf, and Andrew. They made leasing our new Chrysler Pacifica a breeze. Since we live on Nantucket, we truly appreciated the time they spent with us texting, and emailing to make sure all the paperwork and details would be in order upon arrival. This was extra important to me because I had my mom and 2 1/2 year old daughter in tow. It was the most painless experience in automotive history. So long as Premier Cape Cod continues to stock their show room with knowledgeable, and friendly employees, I will continue to be a faithful customer!!!

    Does recommend this dealer

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