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Reviews

Average Ratings

4.7
294 lifetime reviews. Includes reviews of Hyannis Toyota from DealerRater.com
  • A fun family outing

    Who knew taking the family to a car dealership would be so much fun that we wouldn't want to leave? The waiting area was clean, available and open...


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    Who knew taking the family to a car dealership would be so much fun that we wouldn't want to leave? The waiting area was clean, available and open so that we could look at the different options while keeping an eye on our 10 year old. The salesman, Greg Remedis, was attentive to both our needs and our son's. (not an easy thing to do) We were very impressed by the bright open showroom and mostly by the staff at Hyannis Toyota who struck the right balance of knowing when to step in and when to step away.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great Experience
    May 19, 2017

    My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up a...


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    My Salesman was Jim Renegan. He was excellent. I contacted him via email regarding the car I wanted to buy and he got right back to me. I set up an appointment to test drive the car and the rest is history. The finance manager, Alex Salcedo was also great to deal with. I would highly recommend this dealer

    Does recommend this dealer

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  • Went to get a used truck came out with a new truck

    Went to Toyota for a used truck do to a cracked frame and walked out with a brand new 2017 leased tundra double door truck of my dreams it's so a...


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    Went to Toyota for a used truck do to a cracked frame and walked out with a brand new 2017 leased tundra double door truck of my dreams it's so awesome can't even tell you how nice and sleek this truck is it's like being in a smooth profile car but it's a truck all thanks to this guy named Jack Mahoney we got it all done and I had my truck in 2 days. Thanks Jack and Hyannis Toyota I also bought my wife's camera there also and we love that car as well the one the only.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Salesperson
    February 20, 2017

    Mark Issac Howard did a great job getting us in our Toyota . Very proffessional and understanding of the customers needs. Would recommend Mark to ...

    Hyannis Toyota

    Thank you for reaching out. As discussed on the phone, we are always happy to have an engineer from Toyota come to inspect your vehicle with you a...


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    Mark Issac Howard did a great job getting us in our Toyota . Very proffessional and understanding of the customers needs. Would recommend Mark to anyone.

    Does recommend this dealer
    Hyannis Toyota

    Thank you for reaching out. As discussed on the phone, we are always happy to have an engineer from Toyota come to inspect your vehicle with you and would also be happy to supply you with an extended warranty at no charge for greater peace of mind. Thank you again for your time and I hope you have a great day. Bryan S.


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  • Mixed bag
    August 2, 2016

    I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while th...


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    I brought my 08 Tacoma in for a warranty frame replacement. It took a long time (not the dealership's fault). But, I brought the truck in while there was still salt on the roads. They never ran it through their car wash, they just left it to rust. As a result of this, my brake rotors were VERY rusty.they "polished" the rotors. It was easy to feel there was a lot of metal taken off the rotor. When I went to drive it, the brakes were VERY mushy. I had to press the pedal almost to the firewall before they would start to work. It felt VERY unsafe. I told them about it. They said they would take care of it. They replaced a caliper. The brakes felt EXACTLY the same. I do not feel safe in the truck. They had 2 tries to make it right, and failed. I do not feel safe bringing it back to them to fix, so I will pay my regular mechanic to replace the rotors and pads, as Hyannis Toyota should have done in the first place. On the other hand Dan in the Rental Department was absolutely top notch. He was very helpful to me throughout the experience.

    Does not recommend this dealer
    Came in for service or repair

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  • Great Service
    May 30, 2016

    Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission r...


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    Top notch service department. Rick was very helpful and I was always kept in the loop about what was happening with time and cost (transmission replacement). They dealt with Toyota regarding warranty which meant I did not have that hassle. Free shuttle was great. Would definitely recommend. Would also buy my next vehicle here.

    Does recommend this dealer
    Came in for service or repair

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  • Hyannis Toyota is a 5 star dealership
    February 19, 2016

    i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, a...


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    i just leased my 2nd vehicle from Hyannis Toyota, and both times I had exceptional service working with Tim Fenney. Tim took the time to listen, and he delivered exactly what I was looking for. The price, the options, the color, ............everything. And, for various reasons, I couldn't get to the dealership, this past time, to seal the deal , so Tim took care of everything over the phone for me. Seriously....... the best service! So Thank You Tim, and Hyannis Toyota!! I am a loyal customer for life..............Nancy Cardoza P S..... I love my new RAV 4

    Does recommend this dealer

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  • Excellent Service Especially for Nantucketers
    January 29, 2016

    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phon...


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    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone and text to all of our questions and concerns. He understood the challenges of living on Nantucket and purchasing a vehicle off island. He went above and beyond to make the experience smooth and easy. I look forward to purchasing another vehicle from him in the future. Service at this dealership is also excellent. We had our old model fixed there before and they were very helpful, friendly, and gave us a loaner while it was in the shop. You can't ask for better service!

    Does recommend this dealer

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  • Hyannis Toyota is Outstanding!

    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phon...


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    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone and text to all of our questions and concerns. He understood the challenges of living on Nantucket and purchasing a vehicle off island. He went above and beyond to make the experience smooth and easy. I look forward to purchasing another vehicle from him in the future. Service at this dealership is also excellent. We had our old model fixed there before and they were very helpful, friendly, and gave us a loaner while it was in the shop. You can't ask for better service!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A dealership that goes the extra mile!
    January 15, 2016

    This is the second time I've gone to Hyannis Toyota for my new car and I wouldn't go anywhere else! The dealership is professional, efficient and ...


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    This is the second time I've gone to Hyannis Toyota for my new car and I wouldn't go anywhere else! The dealership is professional, efficient and makes the car buying process easy! Walking in the door you are immediately greeted by Carol at the front desk. She is friendly, super helpful and makes you feel right at home. Tim Fenney is the best salesperson I've ever worked with. He's knowledgable, dependable and super helpful. He makes the car buying experience relaxed and easy. Tell him what you want, he'll get it! He takes the stress out of buying a car and he goes the extra mile to help in any way he can. Robert the finance manager was excellent too. I felt that all of the "fine print" was explained clearly and he was personable and knowledgable as well. He too went the extra mile for me. When you are a mom wrapping up a sale and the school bus is coming, there is no time to wait! I was beyond amazed how quickly everything was done.. Tim was actually running to get my tank filled and have me home to get my daughter just in time. At Hyannis Toyota you are well taken care of! See you all in a few years I hope!

    Does recommend this dealer

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