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Reviews

Average Ratings

4.8
Average based on 40 reviews.
  • A fun family outing

    Who knew taking the family to a car dealership would be so much fun that we wouldn't want to leave? The waiting area was clean, available and open...


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    Who knew taking the family to a car dealership would be so much fun that we wouldn't want to leave? The waiting area was clean, available and open so that we could look at the different options while keeping an eye on our 10 year old. The salesman, Greg Remedis, was attentive to both our needs and our son's. (not an easy thing to do) We were very impressed by the bright open showroom and mostly by the staff at Hyannis Toyota who struck the right balance of knowing when to step in and when to step away.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Hyannis Toyota is Outstanding!

    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phon...


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    Tim Fenney was outstanding helping us purchase our new 4Runner! He was extremely knowledgeable, friendly, never pushy, and very responsive by phone and text to all of our questions and concerns. He understood the challenges of living on Nantucket and purchasing a vehicle off island. He went above and beyond to make the experience smooth and easy. I look forward to purchasing another vehicle from him in the future. Service at this dealership is also excellent. We had our old model fixed there before and they were very helpful, friendly, and gave us a loaner while it was in the shop. You can't ask for better service!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jeremy is the best !!!

    This week my wife and I were looking for a quality vehicle that would be fuel efficient and hold it's value. Jeremy was able to provide several th...


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    This week my wife and I were looking for a quality vehicle that would be fuel efficient and hold it's value. Jeremy was able to provide several that would fit the bill. We settled on a 2015 Camry and could not be happier. We have purchased several cars from Hyannis Toyota over the years, all from Jeremy who is extremely knowledgeable, patient, and easy to deal with. This is a top notch dealer with a great staff. Thanks !!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Car Shopping Experience

    The sales staff at Hyannis Toyota went above & beyond to provide us with excellent customer service. I took my mother car shopping, who was a nerv...


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    The sales staff at Hyannis Toyota went above & beyond to provide us with excellent customer service. I took my mother car shopping, who was a nervous wreck because this was her first time car shopping without my father & she was worried about not having A+ credit. We test drove a brand new Camry & had the pleasure of working with Alex Salcedo, who took the time to explain our options to us & even demonstrated the car's Bluetooth by pairing my mom's phone. The management team (Al Testa, Dave Prunier, & Seth Goldstein) were also friendly & made sure we had enjoyed our visit & if Alex had answered all our questions before leaving. Polite, personable, & an all-around great dealership!!! Although we ultimately ended up purchasing a mid-size sedan from a different brand, I would personally recommend Alex & the rest of the sales team at Hyannis Toyota to anybody I know who is in the market for a new or pre-owned Toyota model.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • So Easy

    We were two women looking to buy a new car. This is usually very stressful, with high pressure salesmen talking to us like we know nothing, or we ...


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    We were two women looking to buy a new car. This is usually very stressful, with high pressure salesmen talking to us like we know nothing, or we will be invisible and usually ignored. This experience with Tim Fenney was the best we could have hoped for. We were acknowledged the moment we walked through the door. We were test driving the car we wanted within five minutes. No pressure from Tim at all. He just answered our questions and gave us all the facts. He was pleasant, extremely knowlegeble, and never, ever talked down to us. We felt we were treated fairly, got a great value for our trade in. We would recommed Tim Fenney to anyone who wants to enjoy their car buying experience. Great job...Thank you Tim.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best Salesmen

    J.R. was a great person to deal with and very knowledgeable and trustworthy. This is out second time in two years working with JR to buy a new car...


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    J.R. was a great person to deal with and very knowledgeable and trustworthy. This is out second time in two years working with JR to buy a new car. RBR Harwich Port

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • wasted my time

    Called to confirm vehicle was still available. Was told by Joe it was. Drove 30 miles to find it sitting out back with a SOLD sign on it. They sti...

    Dealer Response

    Dear Sir, Thank you for taking the time to write a review of our dealership. We appreciate any and or all feedback we receive. Please accept our a...


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    Called to confirm vehicle was still available. Was told by Joe it was. Drove 30 miles to find it sitting out back with a SOLD sign on it. They still wanted me to come in and discuss it. I told them they had wasted enough of my time.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Sir, Thank you for taking the time to write a review of our dealership. We appreciate any and or all feedback we receive. Please accept our apologies with regards to this situation. I spoke with Joe (who was in the lot looking for the truck when you arrived) who told me the the vehicle actually wasn't sold, but rather that the salesman, who had been working with a customer on this vehicle, had not removed the "sold" sign when the customer switched to another vehicle. When Joe was told that you were here and had left, he immediately tried to contact you to let you know that the vehicle was still available. Again, I do apologize on behalf of Hyannis Toyota for the error and any inconvenience this may have caused.


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  • Great experience with a new lease

    I visited a number of dealerships looking to lease a new vehicle. My experience at Hyannis Toyota was fantastic -- no nonsense -- just a great dea...


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    I visited a number of dealerships looking to lease a new vehicle. My experience at Hyannis Toyota was fantastic -- no nonsense -- just a great deal on a fantastic car. The experience from start to finish was efficient, professional but also friendly and enjoyable. I would highly recommend working with John Watters for your next vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best auto purchasing experience ever!

    Best overall auto purchasing experience ever! Tim Fenney was great, very friendly, informative, quite knowledgeable about the Toyota brand. We did...

    Dealer Response

    Dear Frank and Barbara, Thank you so much for taking the time to write this wonderful review. Tim does an outstanding job for us and I'm glad to s...


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    Best overall auto purchasing experience ever! Tim Fenney was great, very friendly, informative, quite knowledgeable about the Toyota brand. We did our research and found the best price available. He was able to find the car we wanted and matched the price. He also gave us an thorough teaching session on how the new car with all the tech stuff works before we drove off with our new Avalon. I would highly recommend Tim and the Hyannis Toyota dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Frank and Barbara, Thank you so much for taking the time to write this wonderful review. Tim does an outstanding job for us and I'm glad to see for you as well! Thanks again for your kind words and contnued patronage. If I can ever asist you in anywqy, please feel free to contact me. Sincerely, Judy Johnson Ulscht Customer Relations Mgr. Hyannis Toyota/Kia of Cape Cod


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  • excellent experience

    My partner & I decided to take advantage of the great leasing deal re: Prius C & trade in our 12 year old Matrix (which we loved). Joe walked us t...


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    My partner & I decided to take advantage of the great leasing deal re: Prius C & trade in our 12 year old Matrix (which we loved). Joe walked us through the whole process. He answered all of our questions correctly and made the deal flow seamlessly. He even acquired a different color car from another dealer for us. It was the first time that buying a car was actually enjoyable! Thanks again, Joe - you're the best!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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