Somerset Chrysler Jeep Dodge RAM Subaru

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

3.0
44 lifetime reviews.
  • Five star!!!!!!!!!!!!!!!!

    Unbelievable Service!!!!!!!! Went to just talk about leasing something and getting out of my current car loan!! They made something that was impos...


    Show Full Review

    Unbelievable Service!!!!!!!! Went to just talk about leasing something and getting out of my current car loan!! They made something that was impossible possible! In less than 24hrs I was in a beautiful jeep driving off the lot with all the work done enjoyed my day with the new jeep! Recommend to all definitely looking forward to making business with them!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • poor service

    I contacted Somerset Jeep via email about a specific vehicle they had for sale. I received an email back almost immediately asking me to confirm t...


    Show Full Review

    I contacted Somerset Jeep via email about a specific vehicle they had for sale. I received an email back almost immediately asking me to confirm that the vehicle I had emailed about was definitely the vehicle I wanted information on. I thought it was silly, as I had clicked on a specific vehicle right from the website and noted in my email that that was the vehicle I wanted info on. I also mentioned that I had the identical vehicle on hold at another dealership and I just wanted to know if Somerset could beat the price. I responded to the email immediately confirming that this was in face the vehicle I was interested in, but did not receive another answer until 2 days later- and the answer was that she would be happy to discuss this further if I could come in. In the meantime, I made a phone call to the dealership and explained that I lived a distance away and had an infant and was unable to drive to multiple dealerships, explained that I had an identical vehicle on hold elsewhere, and asked a salesman to give me their bottom line price, as I was prepared to make the purchase at whichever dealership offered me the best deal. The dealer refused to give a price quote over the phone, and clearly was not interested in making a sale. He specifically said "If I were to make it that easy for you, everyone would just shop by making phone calls!" Um, as a dealer you should WANT to make the buying process as easy as possible for your clients. I was extremely disappointed in the service I received and went ahead and made my purchase elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • No pressure at all

    Wonderful experience at this dealership. Did not feel pressured at all and the whole transaction went smoothly and took less than 24 hours. Bob Me...


    Show Full Review

    Wonderful experience at this dealership. Did not feel pressured at all and the whole transaction went smoothly and took less than 24 hours. Bob Medeiros was our salesman and cant say enough of how comfortable I felt when i went in to purchase my vehicle. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • No Call Back !

    Nicole from the dealership called me and left me a voice mail so I called her back and asked a bunch of questions about the 2012 GMC Yukon that I ...


    Show Full Review

    Nicole from the dealership called me and left me a voice mail so I called her back and asked a bunch of questions about the 2012 GMC Yukon that I was interested in purchasing, told her I was from out of town and needed these questions answers prior to me driving a few hours to the dealership. Nicole told me no problem, said she was writing down my question and would get back to me within 24 hours....... Well its a good thing I didn't hold my breath since I have yet to get a return phone call to this day and I spoke with her on November 10th.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best car buying experience ever

    I recently got a new 2015 Dodge Dart SXT from Somerset Chrysler Jeep Dodge RAM. The whole experience from walking in looking to cars to driving my...


    Show Full Review

    I recently got a new 2015 Dodge Dart SXT from Somerset Chrysler Jeep Dodge RAM. The whole experience from walking in looking to cars to driving my new car off the lot was the easiest and most pleasant time I've had in a car dealership. My salesman Derek is extremely friendly, knowledgable, and helpful. I am thankful for the work done by this dealership and it will be the first stop when my family is looking for a new car in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service without an appointment

    I went in at 8am without an appointment for an oil change on my 2013 Chrysler 200( which I purchased at Somerset). They said that it might be an h...


    Show Full Review

    I went in at 8am without an appointment for an oil change on my 2013 Chrysler 200( which I purchased at Somerset). They said that it might be an hour or so but they took it in within 1/2 hour and was completed by 9:15 am including a car wash. The wash was excellent as all of the bugs and tar were removed from the front grille area. It is a white car so they stand out.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Best Ever!

    I recently purchased a used Subaru and saw on Car Fax it had been serviced at Somerset Subaru. I decided since they were familiar with the vehicle...


    Show Full Review

    I recently purchased a used Subaru and saw on Car Fax it had been serviced at Somerset Subaru. I decided since they were familiar with the vehicle to continue using them. I do have to add...I had visited a Subaru dealership closer to me inquiring about having an extra key made...let's just say I didn't have it done there and decided to go to Somerset Subaru. I can't tell begin to say how great they treated me and my vehicle. Wayne, Judy and Joan made me feel at home and very comfortable. The work was done quickly and they went above and beyond with my car. While I was there, Wayne explained there was a recall on the vehicle and had the shop fix it quickly so I didn't have to go back. Wonderful experience! Highly recommend.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mark from Lincoln

    My wife and I were very happy with the buying process. Our sales rep Josh Archer made the whole process stress free. We ordered a 2015 Outback and...


    Show Full Review

    My wife and I were very happy with the buying process. Our sales rep Josh Archer made the whole process stress free. We ordered a 2015 Outback and it came in much earlier than expected. I thought I did a good job locating financing but Carlos in Finance located a loan that we almost a quarter percent lower. We love the car! Couldn't be happier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • How Can I Be Unhappy?!

    My 2002 Subaru Impreza is getting close to the 500,000 mile mark and since I am a so-so mechanic, I'm giving all the credit to Somerset Subaru for...


    Show Full Review

    My 2002 Subaru Impreza is getting close to the 500,000 mile mark and since I am a so-so mechanic, I'm giving all the credit to Somerset Subaru for keeping it going for so many miles!! I put on 140 miles a day, five days a week. Your mechanics are first class, Wayne and Joe bend over backwards to get any repairs done ASAP for me, knowing how much I rely on my vehicle. The "2 Judies and a Joan" as I like to call them, are super friendly and helpful. This is very important to me, as I work at a job where some I deal with are not always happy with decisions I help make for them. Thanks for everything, guys! Gotta get on the road! Bill Gucfa

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mike Vieira was great to deal with.

    Mike Vieira was great to work with. Friendly and easy to talk to.


    Show Full Review

    Mike Vieira was great to work with. Friendly and easy to talk to.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review