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Reviews

Average Ratings

4.8
158 lifetime reviews.
  • Best service ever

    This was my first purchase at Mastria Subaru and the service was great. My husband and I walked in and was greeted by Adam the sales manager who w...


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    This was my first purchase at Mastria Subaru and the service was great. My husband and I walked in and was greeted by Adam the sales manager who was very pleasant and helpful he asked what we needed and I told him we want to lease a car and we had a trade in so he set us up with Alex and he was great as well. Alex gave us a couple of options and we choose the 2017 Forester Subaru. We went for a test drive with Alex and he gave a very good explanation about the car and its features also the tires for life program which is a very good deal. After we purchased the car we return Monday and another guy Alex helped us go through the car and he was very thorough from the simple controls on the dashboard to how to use the controls on the screen to setting up Bluetooth. Overall I had a great experience there and I would recommend friends and family to buy a Subaru. They are definitely worth the investment. I will definitely be going back to lease another care when my lease is up!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy customer

    I recently purchased a pre owened vehicle from Mastria Subaru and I have to say my experience there was superb. Inna and the entire Mastria team t...

    Dealer Response

    Thank you for the kind words!


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    I recently purchased a pre owened vehicle from Mastria Subaru and I have to say my experience there was superb. Inna and the entire Mastria team there were amazing and courteous. Thank you Mastria Subaru!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words!


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  • Waste of time

    Complete waste of time- emailed the online sales manager and was very specific as to what I was looking to spend and where the pricing needed to b...

    Dealer Response

    Thank you for your feedback. We are committed to providing excellent service to our valued customers, and regret that we were unable to earn your ...


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    Complete waste of time- emailed the online sales manager and was very specific as to what I was looking to spend and where the pricing needed to be including my trade. They would not give any commitment, but said to come in to the dealership so that we could try and work something out as there was room in their pricing to negotiate. I took the time to go to the dealer where they then said there is no room for negotiation and that was the best they could do. JUST SAY THAT UP FRONT AND DON'T WASTE EVERYONE'S TIME.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We are committed to providing excellent service to our valued customers, and regret that we were unable to earn your satisfaction.


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  • Perfect.

    I'm seventy three years old, and have purchased many automobiles. Buying a Subaru from Mastria, so far, has been a great experience. I've not had ...


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    I'm seventy three years old, and have purchased many automobiles. Buying a Subaru from Mastria, so far, has been a great experience. I've not had my first service yet, but if it's like the rest of the journey I'm relatively sure I'll be pleased. In all probability my wife's next car will come from Mastria Subaru. We have owned Audies, Infinities, Acuras, and several Ford SUVs.. My new Outback limited is the best thought out car I have owned. I can't find a flaw. Thank you Tony Boutros, Dennis, and Chris! I would be remiss if I didn't mention that Tony performed the singularly most thorough new car delivery imaginable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Marvin was exceptional

    Marvin made the entire car buying experience a very pleasant one for my family and myself. He was kind, professional and very easy going. I highly...


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    Marvin made the entire car buying experience a very pleasant one for my family and myself. He was kind, professional and very easy going. I highly recommend him as a salesman. I have bought many cars and never have had such a great experience. The service department was friendly and helpful as well but it was a very slow process however they were pleasant to deal with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great sales person

    Linda was great, very easy to talk to. Answered all questions I had. Great experience buying my first car.


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    Linda was great, very easy to talk to. Answered all questions I had. Great experience buying my first car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great salesman and awesome deal

    Marvin was very helpful when asked any question. He was extremely attentive to our needs and made sure we got exactly what we were looking for. Ve...


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    Marvin was very helpful when asked any question. He was extremely attentive to our needs and made sure we got exactly what we were looking for. Very polite and professional. We will definitely be referring him to family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent customer service and professionals at N

    I have had the best expwrience since my first day walking into mastria Nissan Mauricie...my salesman...diligent hard working and understanding Gar...


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    I have had the best expwrience since my first day walking into mastria Nissan Mauricie...my salesman...diligent hard working and understanding Gary ...my finance man ....outstanding customer service , understanding and very helpful ....in fact all the sales people were very attentive and hard working !!! I would highly recommend Mastria Nissan for your new vehicle !!! Your treated like family !!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great service

    Marvin really listened and the process was pretty easy. Go see him!


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    Marvin really listened and the process was pretty easy. Go see him!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience

    John was great with helping me with my purchase. It was my first time ever that I have dealt with a car dealership and he made it very easy and co...

    Dealer Response

    Thank you Terri for the great review! John is very happy he was able to help you out and humbled by the recommendation! Please feel free to reach ...


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    John was great with helping me with my purchase. It was my first time ever that I have dealt with a car dealership and he made it very easy and comfortable for me . I am very pleased with my decision on purchasing from Masteria and have recommended to my friends that if they are looking for a new car to go and see John Dubois !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you Terri for the great review! John is very happy he was able to help you out and humbled by the recommendation! Please feel free to reach out if you need anything in the future. In the meantime, happy driving!


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