Mercedes-Benz of St. Charles / smart center of St. Charles

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Sales Closed
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
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Reviews

4.8
318 lifetime reviews. Includes reviews of Mercedes-Benz of St. Charles / smart center of St. Charles from DealerRater.com
  • Outstanding Service

    Mercedes-Benz of St. Charles always has the best service. Everyone is so professional and friendly. Excellent attention to detail and very honest....

    Dealer Response

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    Mercedes-Benz of St. Charles always has the best service. Everyone is so professional and friendly. Excellent attention to detail and very honest. I would never go anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We appreciate the feedback.


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  • Mr Victor M Pena

    Scheduling a service is always good working around my schedule. Great service!


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    Scheduling a service is always good working around my schedule. Great service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Exceeds Expectations
    May 25, 2017

    I brought my 2013 C300 in because the blower motor wasn't working. I set an appointment for 9:00 and was taken right on time. Ron was my service c...

    Mercedes-Benz of St. Charles

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    I brought my 2013 C300 in because the blower motor wasn't working. I set an appointment for 9:00 and was taken right on time. Ron was my service consultant and he had the paperwork ready and a nice, clean loaner waiting. Ron guessed at what the problem could be and told me upfront that they may not have the part in stock and that it might not be ready until the next day. However, if they did have the parts it would be ready early afternoon. At 12:30 he called and told me the car was fixed and ready to go. I drove back, the car was immaculate and worked like a champ. I like the fact that he was prepared for me to arrive, set an expectation for delivery and then exceeded it. And, the best part was that the car was still under warranty so there was no charge. Every service encounter I've had with this dealership (this was the first for something broken, all others were for routine maintenance.) has been a study in efficiency. I highly recommend them.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of St. Charles

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About Our Dealership

Dealer on Cars.com since July 2002

Welcome to Mercedes-Benz of St. Charles, located at 225 N. Randall Road in St. Charles, IL. We offer a large selection of new and used Mercedes-Benz vehicles, new and used Sprinter vans, and also new smart vehicles. We pride ourselves on our knowledgeable and friendly sales associates who always offer a no-pressure sales environment. Our straightforward buying process will get you behind the wheel of a Mercedes in no time.

Stop by Mercedes-Benz of St. Charles today to talk with our professional sales associates and to find the car of your dreams. We look forward to seeing you soon!

"Deliver the Dream"