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Reviews

Average Ratings

5.0
34 lifetime reviews.
  • BMW - Honest, down to earth guys

    After dealing with a few MA based BMW dealers and having negative experiences trying to purchase a new car. I found these guys online, and called ...


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    After dealing with a few MA based BMW dealers and having negative experiences trying to purchase a new car. I found these guys online, and called them for more information on a car I've been seeking. I spoke with a nice guy named Blake, who was a very helpful salesman that wanted to put the effort in. He offered to let us show up 15 minutes prior to their closing to come by and look at the elusive M235i that I have been seeking for months. Blake and his team stuck around and closed the deal and it was one of my best experiences with a dealer. These guys are incredible, and if your seriously considering a BMW and live in the RI,CT, or MA area, you should give Blake a call at Newport BMW, and you will not be disappointed. They will take care of you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Wonderful experience buying a used vehicle

    I bought a 08 Toyota Tacoma surrounded by 100,000 vehicles, they treated me like I was buying a new vehicle. Sales, service was outstanding. Thank...


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    I bought a 08 Toyota Tacoma surrounded by 100,000 vehicles, they treated me like I was buying a new vehicle. Sales, service was outstanding. Thank you Simon & Bo.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing

    I have worked with a lot of dealers and believe me when I say this is an Amazing team and great honest guys! I had Simon Costakos as my advisor, v...


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    I have worked with a lot of dealers and believe me when I say this is an Amazing team and great honest guys! I had Simon Costakos as my advisor, very friendly and resourceful. He came in on his day off to help us. During the test drive he and the BMW genius Nick Beeckman let me truly test drive the car with no pressure. They had all the information I needed or acquired all the answers I needed. When it got to pricing Michael Richard the sale manager once again was very resourceful. Tried every which way possible to find us money through programs and rebates. Unfortunately we were not able to come to a price on a BMW x5m (Difference Off about 5K). But I would recommend these men to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Personalized professionalism!

    Worked primarily with Mark Tortolani. Third car I've bought from him. I will buy all my cars in future from Mark. Top notch dealership that always...


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    Worked primarily with Mark Tortolani. Third car I've bought from him. I will buy all my cars in future from Mark. Top notch dealership that always exceeds expectations.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • An Outstanding Car Buying Experience

    We just purchased a 2015 BMW X5 (our 3rd BMW owned, 2nd X5) from Mark Tortolani at BMW Newport and the entire car buying experience was phenomenal...


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    We just purchased a 2015 BMW X5 (our 3rd BMW owned, 2nd X5) from Mark Tortolani at BMW Newport and the entire car buying experience was phenomenal. Mark was exceptional to work with from the moment we walked through the doors. He presented us with honest, knowledgeable professionalism that immediately put our minds at ease. He and Tom Vincent worked very hard to find us the right X5 at the right price, and made the entire process fun and very stress free. We got a great offer that put us into a great X5 and we are 100% satisfied with our new BMW!! If you are looking to purchase a BMW, without a doubt stop by and visit Mark and the team at Newport BMW. You can absolutely rest assured they will take care of you and put into your perfect vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Certified Pre Owned purchase

    BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and ver...


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    BMW Newport worked hard to get our business and were very customer oriented. There was no high pressure, just polite staff, clean facility and very good values. Our salesman, Nicholas Beekman , was very meticulous in explaining all the features of our car, he even assisted in programming the " I Drive " .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2nd new car purchase, Excellent sales and service

    Lisa and I have purchased two vehicles from BMW of Newport and this is the first time we have worked with Mark Tortolani. We were undecided on col...


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    Lisa and I have purchased two vehicles from BMW of Newport and this is the first time we have worked with Mark Tortolani. We were undecided on colors and options and we spent a considerable amount of time at the dealership making decisions. Mark Tortolani supported us the entire time and "Ultimately" got us into a stock vehicle which was the best decision in the end. Mark worked tirelessly and created a great experience for us. Thank you Mark. Our thanks to Rich Anger for his patience and support and our thanks to Nicole, who went the extra mile to secure us a better finance rate. This dealership is top notch for sales and service and that is why we return time and again. Thanks to everyone at BMW of Newport.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mark Tortolani at BMW Newport = Great Experience

    Mark Tortolani is professional and knowledgeable and always puts his customer first! This is the second purchase we've made from Mark in the last ...


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    Mark Tortolani is professional and knowledgeable and always puts his customer first! This is the second purchase we've made from Mark in the last 18 months and I can not praise him enough. We would work with Mark again without hesitation and highly recommend him to anyone in the market for a new or pre-owned car or even if you are just starting the process and not sure which direction you want to go. Mark never uses pressure tactics and makes the entire process painless and positive. Thank you, Mark for another great experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service!

    Mark Tortolani was a tremendous help with my interest in finding a bmw that suits me. He is honest, smart, and really lead me the right direction ...


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    Mark Tortolani was a tremendous help with my interest in finding a bmw that suits me. He is honest, smart, and really lead me the right direction to my purchase of my 3 series bmw . I am very satisfied with my purchase, and with the help from all of the employees at BMW of Newport !

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wont service car a week after pruchased car

    wont take car in for service refused to fix car a week after purchased


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    wont take car in for service refused to fix car a week after purchased

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
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