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Reviews

Average Ratings

4.8
Average based on 268 reviews.
  • Satisfied Customer

    We have purchased 2 vehicles from Tarbox Toyota, one 3 years ago and a 2nd this past month. Both the buying process and the vehicle service has be...


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    We have purchased 2 vehicles from Tarbox Toyota, one 3 years ago and a 2nd this past month. Both the buying process and the vehicle service has been effective, efficient, and courteous. In all our interactions with the Tarbox staff, it has been consistently clear that Tarbox sets a high standard for integrity in dealings with the customers. For this reason, when it came time to replace my 15 year old Chevy, we first went to Tarbox. It also helped to know that the Toyota Tundra is 80% American made, a higher percentage than Ford, Chevy, or Ram trucks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Immediate Responses Received

    I only have two things to say: ONE: I received a very quick response to my query about a car they listed without a price point. The contact person...


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    I only have two things to say: ONE: I received a very quick response to my query about a car they listed without a price point. The contact person was always responsive to every email I sent. TWO: If, like me, you have very little money, have no intention of buying a car more expensive than what you need, this is not the dealership for you. I gave them 5 stars for customer service; the contact person was very responsive, even after she knew I would never be a customer there. For overall, I gave them 4 stars because they can't help everyone. Would I recommend this dealer to a friend? Yes, if the friend was in a better financial circumstance than I am.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Rude

    I had dealing with Brian Bernard service tech. I had some questions about service he was extremely rude and condescending. He was so loud on the p...


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    I had dealing with Brian Bernard service tech. I had some questions about service he was extremely rude and condescending. He was so loud on the phone several people in the room heard his conversation and couldn’t believe how disrespectful and rude he was. I am done with Tarbox they will never see me again. I will let everyone I know about my experience.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • David Wilkes

    wonderful experience there. Everyone was friendly, helpful, and professional. I would 100 percent recommend to all to use this establishmet when t...


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    wonderful experience there. Everyone was friendly, helpful, and professional. I would 100 percent recommend to all to use this establishmet when they need a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Bill D

    Ben to a few Different place's. Bill was willing to work with me to make it happen. Bill was VERY knowledgeable answered every question I had.


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    Ben to a few Different place's. Bill was willing to work with me to make it happen. Bill was VERY knowledgeable answered every question I had.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent experience

    Zachary Congdon and Miguel Ruiz did an outstanding job.


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    Zachary Congdon and Miguel Ruiz did an outstanding job.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent experience with Charles

    We had a great experience with Charles, going for test drives both during the daytime and at night. Purchased a Venza and love it!


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    We had a great experience with Charles, going for test drives both during the daytime and at night. Purchased a Venza and love it!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • It was easy dealing with Tucker at Tarbox Toyota.

    It was easy and smooth dealing with Tarbox. Tucker McDonough was knowledgeable and helpful. We couldn't ask for more.


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    It was easy and smooth dealing with Tarbox. Tucker McDonough was knowledgeable and helpful. We couldn't ask for more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tarbox Toyota: Charles and Alvin

    Charles and Alvin were fantastic and very helpful! I am very pleased with my overall experience and highly recommend Tarbox Toyota!


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    Charles and Alvin were fantastic and very helpful! I am very pleased with my overall experience and highly recommend Tarbox Toyota!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ray of Jamestown

    The sales people (Miguel Ruiz & especially Tucker McDonough) were great. Very friendly, understanding, helpful, not intimidating nor pushy and inf...


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    The sales people (Miguel Ruiz & especially Tucker McDonough) were great. Very friendly, understanding, helpful, not intimidating nor pushy and informative. Tucker spent most of his day with me. I started with the service dept. for oil change, but ended up needing to by a new car the same day. The Business Manger, Alvin Garbrilowitz was also friendly and accommodating during the buying process. However, on contracting for additional services, I believe he misrepresented the information. Not once did he state that Tarbox was not a party to the contracts and everything goes through a third party. He placed the documents in front of me to sign and I did in a trusting way. My fault for not reading the fine print. I have three cars that Tarbox services and they have a great Service Dept. that we will continue to use.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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