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2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Smithfield from DealerRater.

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I visited Toyota of Smithfield yesterday( 10-30-25)

I visited Toyota of Smithfield yesterday( 10-30-25) and was fortunate to meet Tarek Bash. He is an outstanding Sales & Leasing Specialist. Tarek was very knowledgeable, helpful, and polite. He clearly explained the features of the different Toyota models I was interested in and patiently answered my questions. Tarek is an excellent representative of Toyota of Smithfield!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gyahn was amazing.

Gyahn was amazing. Great service! Gyahn, Was Respectful, and kind, regarding my disability. He was very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kind, courteous and knowledgeable.

Kind, courteous and knowledgeable. Very helpful and showing pricing within our range. we left very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Thank you Alberto Jimenez you was a great help and made

Thank you Alberto Jimenez you was a great help and made me feel very comfortable!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Alberto Jimenez was a great help and made me feel very

Alberto Jimenez was a great help and made me feel very comfortable and he’s easy to speak with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I ONLY HAVE TWO THINGS TO SAY BEAUTIFUL FACILITY AND

I ONLY HAVE TWO THINGS TO SAY BEAUTIFUL FACILITY AND THE MOST IMPORTANT MY SALES MAN RAFAEL AWESOME EXPERIENCE !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Angel was incredibly helpful.

Angel was incredibly helpful. We shared what we were looking for and he found us a car very quickly. Both Angel and Medhi were friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A great place to buy a car; a clean and friendly

A great place to buy a car; a clean and friendly environment and excellent customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They made the whole buying process very easy and smooth.

They made the whole buying process very easy and smooth. The two Gentlemen I had the pleasure of dealing with , I would highly recommend them to anyone I know. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had great expectations only to have them refuse to sell

Had great expectations only to have them refuse to sell me a car that I was willing to put $18000 down plus my $7000 trade. Car they were selling did not have a title. I was upset and cried so they refused to sell to me. I am a disabled and handicapped widow. Bad business to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.