The professionalism and friendliness is by far second to none from the time you make your appointment to the time you get your keys to leave. I tell e...veryone I know how great Marquardt of Barrington is.... Thank you
Everyone was friendly and courteous. The service was performed in a timely fashion. The price was right. And although we live almost an hour away, it ...was worth the drive!
We were traveling on vacation when the AC went out on our 2016 Buick Enclave. It went out on a Friday evening and I called Marquardt Buick at 7:30 AM... on Saturday. They worked us in and worked through lunch to get us back on the road quickly. They even gave us a loaner to use during the day so we could take our granddaughter to Shedd Aquarium. They were just simply excellent to work with.
Had the vehicle serviced (oil change) and received a call explaining that there was a problem with one of our tires. It had a large bulge on the inne...r side which we were not aware of and would never have seen. Lucky for us they found it, got our approval to do the work and eliminated the problem. Thanks to the service department and the entire dealership for the friendly, caring , considerate and kind staff of everyone employed there.
Great guys -very courteous and knowledgeable group. I would recommend the dealership and the service department to my friends and family.
Seemed to take a long time but it is that time of the year, Will hold judgement till the next visit.
Feel very at ease coming here knowing I'm being taken very good care of....
They alway make me feel comfortable and a valued customer.
Very Happy! Was greeted by Matthew service advisor very personable and knowledgeable of my buick rendezvous. Told him why I was bringing car into be c...hecked. He recommended a complete check of car and was surprised at what they found (not the real reason I brought car to be checked) needed to be done, but not all on the same day. It was helpful to me so I can plan on having the several problems taken care of at a later date. Very clean, bright dealership/waiting area, friendly staff. Would recommend to friend or family to have care serviced.
Was helped right away from Jim in service who was so kind to look at my car even though my recall part was not in yet. Gave me the estimate for future... work which I can budget for sooner than later.. very friendly parts dept too wish I could remember his name tall guy who has my key fob to pick up after Thanksgiving.. thank you for car wash card and vacuuming out car who ever the porter was did a great job and nice job to sales guy for showing me the 2016 Regal I have a 2004 lol but not looking to trade up I have a car payment. Thanks again