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Reviews

Average Ratings

4.9
Average based on 75 reviews.
  • Speedcraft VW dealership

    I've purchased a number of cars in my life and had my share of horrific experiences as have most folks out there. I am delighted to say that this ...


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    I've purchased a number of cars in my life and had my share of horrific experiences as have most folks out there. I am delighted to say that this was not one of them:) I was treated courteously with no pressure but a sincere interest in providing all information possible for any questions I had. I had already done a great deal of research so was prepped with invoice cost of the VW I was interested in as well as trade-in value of my current car. The haggling process was kept to a minimum and I got the deal that I wanted. Because the dealership was a two hour drive away and the weather refused to cooperate (snow after snow event), I couldn't travel to close the deal for several weeks. Speedcraft was more than obliging; travel safety and my welfare seemed to be a genuine concern. Once I made it to the dealership, the transaction couldn't have gone more smoothly. I was in and out within the time I had expected. All in all, an extremely pleasurable ...one might even say, extraordinarily positive... experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good Dealership

    We unexpectedly purchased a rather expensive, non-VW car from Speedcraft last Christmas Eve as a Christmas present to each other. What an enjoyab...


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    We unexpectedly purchased a rather expensive, non-VW car from Speedcraft last Christmas Eve as a Christmas present to each other. What an enjoyable and memorable experience! Thank you to James and Luke for your professionalism. We love the car. Our only regret is we cannot service it with you because we are so far away. This is a top notch dealership and we would recommend it to anyone looking for a new or used car without the pressures and anxiety created by many other dealers.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • So happy I chose them!

    This place is amazing, no cheesy sales pitch, no pushy high pressure tactics . . . we truly felt like we were just sitting around chatting about c...


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    This place is amazing, no cheesy sales pitch, no pushy high pressure tactics . . . we truly felt like we were just sitting around chatting about cars with a friend . . .one who happens to know a lot about VW's. Dave was informative, answered all of my questions, provided a ton of information about the car I was interested in, all while being friendly, not overbearing at all, not pushy, no gimmicks . . .excitement aside, I did not even feel like I was purchasing a car. When it came to price, I said the price I wanted which was a good price, well discounted . . . we filled out paperwork. I went to lunch, Speedcraft went to work; my car was insured, had a temp plate, and it was detailed and ready to go! I think we met almost all of their employees, They were all extremely easy to speak with, we shared stories and had a few laughs with all of them. You will find Speedcraft to be professional, but not uptight or stuffy, they are all extremely personable and genuine. Speedcraft is just an all around comfortable environment with an amazing team of employees who know their VW's and their business, but haven't forgotten how to treat people. Also, after purchasing the car they go about getting everything set up with you, from your first service appt., to helping you set your radio stations in the car. They went through all of it, and what a relief, I have been driving a jeep with minimal bells and whistles, I would have been lost had they not taken the time to be thorough. Despite being thorough, I was out of there and on the road driving my new car in record speed. If you are looking for a new VW or a used car, I highly recommend you start and finish there. This is the 3rd VW dealership I have been to in the area, they are worlds above the other 2, no comparison, I am so glad I did not settle at the others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Experience

    Purchased a 2016 Passat from Speedcraft this weekend. My sales associate was Craig Newton and along with everyone else at Speedcraft, the experie...


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    Purchased a 2016 Passat from Speedcraft this weekend. My sales associate was Craig Newton and along with everyone else at Speedcraft, the experience was flawless. I purchased a car from Speedcraft previously and that experience, like this one, to a person, everyone I dealt with made sure that they did everything possible to make sure I was satisfied with the car. The purchase took less time than I anticipated because ALL of the paperwork was completed and ready for review and signature prior to my arrival. I was treated decently and would highly recommend Craig and the rest of the Speedcraft team to anyone who is in the market for a Volkswagen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Car, Great Buying Experience!

    Just bought a new fully loaded Jetta Turbo. I love the car, and everyone at Speedcraft was helpful and great to work with.


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    Just bought a new fully loaded Jetta Turbo. I love the car, and everyone at Speedcraft was helpful and great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • paul ct

    went in for service mark was the one that helped me with my 06 golf tdi bottom part of my bumper broke on drivers side I left the car over night w...


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    went in for service mark was the one that helped me with my 06 golf tdi bottom part of my bumper broke on drivers side I left the car over night with them picked it up the next day not only did they not charge me any money they also washed my car service like this they could have charged me I have a connecticut, plate and would recommend this service at the this dealer I wish I could give 6 stars thanks !!!! mark

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good Salespeople, but service needs improvement

    We have bought vehicles from Speedcraft over the years. I'll start by saying that we really want them to succeed, it is great to have an independe...


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    We have bought vehicles from Speedcraft over the years. I'll start by saying that we really want them to succeed, it is great to have an independent dealer in our home town. I will say that buying cars from Speedcraft is a good experience. Our salesperson, Craig, is a knowledgeable professional who does a good job. We will buy from him again. The service department misses a lot of details and last time I called, they added service that was not recommended by VW and the result was that I paid too much, almost double for what was required. The parts department does not even answer the phone. I bought the parts online instead, even though I wanted OEM. Too bad, I would really prefer to use the local guy but this is ridiculous. Also, one time I went in for service, had a bad experience and as I left, the guy told me how to answer the follow-up survey with all 10s so they could keep their rating.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great place to buy and maintain your car.

    I've bought 3 cars from Speedcraft, and have used their service department for all of them. It's all been good.


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    I've bought 3 cars from Speedcraft, and have used their service department for all of them. It's all been good.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • No hasstle car buying at is best

    We have purchased a few cars through the years and have had both good and bad experiences. We never intended on buying another car that day but as...


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    We have purchased a few cars through the years and have had both good and bad experiences. We never intended on buying another car that day but as it turns out we were glad we did. The entire process from start to finish was as pleasant a car buying experience as you could expect to have. We felt no pressure from the salesman or anyone else, and the haggle over price or trade in was very minimal. When we got there for the dreaded paperwork part and to pick up the car, we were kept there less than an hour and that includes the salesman showing us how to use the new features on the car. If you want a pleasant car buying experience, I suggest you go to Speedcraft Volkeswagon and ask for Craig, he'll treat you right!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Worth the Drive

    Saw the car we were looking for on cars.com and saw that it as at a really good price with less miles compared to all the others that we saw out t...


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    Saw the car we were looking for on cars.com and saw that it as at a really good price with less miles compared to all the others that we saw out there. Went to another Dealership to Test drive another Tiguan that was listed at the same price but had 20k miles more and a year older, we figured it was closer to see how much they would come down in price, but no where far enough so went took a drive down on the weekend to Speedcraft. The car was the color my wife wanted, the miles were low and the people at the dealership were great. They made everything easy for use to purchase from them. If you see online they have what you need, take a drive it will be worth it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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