Max Madsen Mitsubishi

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Max Madsen Mitsubishi Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 1998

Max Madsen Mitsubishi has sold more new Mitsubishis than any other dealer in our 12 state region. In fact, Max Madsen mo

...

re than doubles the sales of our nearest competitor. Max Madsen Mitsubishi mantains a C.S.I. rating (customer satisifaction) WELL ABOVE THE NATIONAL AVERAGE*. Actually, our sales & service departments rack at the top of the list both Regionally and Nationally. All of our technicians are factory trained and A.S.E. Certified. We keep long service hours, open on Saturdays and offer late night drop off and pick-up. Max Madsen Mitsubishi has repeatedly earned Mitsubishi Motor Sales prestigious Chapter of Excellence Award.

"GET ON THE MAX MADSEN "FAST TRACK" AND TAKE DELIVERY OF YOUR NEW VEHICLE IN 30 MINUTES!"

Service

Oil, Filter Change

$38.2 and up*

Tire Rotation

$29.99

Multi-Point Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 16, 2018

    I was able to take my time looking and visited twice before finally deciding on the Outlander Phev. Both times I was greeted with friendly professionalism.... Mike took time to help me understand all the features the car had and when I finally purchased the car a few days later, he went over them with me again to make sure I understood everything and had no questions left to ask. He connected my phone to the car so I can access everything through voice commands before we left and he even connected my daughter's phone so we can access her music. I'm not technically savvy so this was extremely helpful. I probably know more about the functions of this car than I do about my own smartphone thanks to Mike : ) He was incredibly patient and helpful. It's really stressful for me to make such a large purchase but the staff at Max Madsen Mitsubishi Downers Grove (and the Outlander Phev) made this purchase go much easier. They were a pleasure to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 24, 2018

    We bought a used MKT from this dealership yesterday. Our sales guy Ryan was the best. He was so helpful he wasn't pushy at all. After getting approved... 1st, it took a little over hr to get us back on the road. Thanks Max Madsen Mitsubishi for everything.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 21, 2017

    I was looking for a vehicle to purchase for my mother. After a few trips to other dealers to check out cars this was by far my best Experience! Everyone... there was super friendly and Not pushy like most dealers I went to! Would definitely recommend!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 21, 2018

    Very responsive to my inquire on a used truck. Spoke with a salesmen on the phone about if the truck was still available and was greeted with a friendly... person whom answered all my questions.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 4, 2018

    I had experienced with them 5years ago, so when I got call I went with expecting. There we purchased in 2- 3hours. We could get better financing through... our bank , it ended next day to compleate, while I drove the car that day. We have to solve the lost spare key problem. Otherwise I again had a good experienced with quality car. Thank You Max Madison!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2017

    WOW. Blown away as to how smooth my used car transaction went about a month ago. I traded in my beloved 2009 Chevrolet Malibu for a 2104 Fiat 500. Mike... Rossatti was my awsome Sales Associate who made the deal happen. Customer satisfaction is the hallmark of a family-owned dealership, and these folks have it down. I would wholeheartedly recommend Max Madsen for new or used vehicles. Even the other staff at the dealership asked me if I wanted/needed anything. having purchased over 40 vehicles throughout my driving life, this was by far the easiest purchase ever. I wish all of the Max Madsen family much success and a wonderful holiday season!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 8, 2017

    Great place to deal with. We arrived for our appointment and our salesman greeted us at the door and had the car ready to go. Test drive was great so... it came time to talk numbers. They had a table with snacks and books for the kids so my girls sat there and ate and colored. The price negotiation was very quick. The salesman would come back quickly with counter offers and didn't play any games by making us sit there. Filling out the title paperwork was also really easy and quick. From start to finish it took 90 mins. Really a quick, smooth, pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2016

    Friendly and helpful employees. I'm one satisfied customer. AJ was so helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 11, 2016

    Looking for a used vehicle for our daughter. We couldn't agree on price, but both the sales rep and manager were very gracious and accomodating. Didn't... insult us or make us feel like we were a waste of their time, as a lot of dealers do.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2016

    Thanks to everyone at Max Madsen Downers Grove, and especially Mike Rozzati, for going out of their way to deliver me the exact car and monthly lease payment... that I needed. I especially appreciated their honesty and hard work in finding me an even better vehicle when the first one didn't pan out. Also, sticking to the same payment and terms that were originally talked about, even though the new car was more expensive, newer, and more fully loaded. I cannot praise them enough for their honesty, transparency, and ethical sales practices. As someone who visited many different dealerships before buying, I highly recommend Mike R. and team!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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