Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
38 lifetime reviews.
  • My First Volkswagen, woohoo!

    Adam Brown is back in town, at Scott's Volkswagen in East Providence. Couldn't ask for a nicer guy to do business with. I love my brand new 2015 y...

    Dealer Response

    From all of us here at Scott VW, we thank you so much for your business!Feel free to contact us at any time with any needs you may have.


    Show Full Review

    Adam Brown is back in town, at Scott's Volkswagen in East Providence. Couldn't ask for a nicer guy to do business with. I love my brand new 2015 yellow bug, and the lease deal I got was incredible!! Come by and ask for Adam, he'll put a smile on your face and the keys to a new car in your hand:-)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    From all of us here at Scott VW, we thank you so much for your business!Feel free to contact us at any time with any needs you may have.


    Hide Full Review
  • Laurie Stein

    We have bought several cars here after checking out other places who were less than scrupulous. I bring my car here for servicing where they take...


    Show Full Review

    We have bought several cars here after checking out other places who were less than scrupulous. I bring my car here for servicing where they take care of the issue at prices that don't break the bank. Above all , the people that work there go out of their way to be friendly and helpful. I really appreciate it!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Purchasing a Volkswagen

    The salesperson, Jessica, was friendly, helpful, and very knowledgable about the Jetta models that interested us. She came up with a very fair off...


    Show Full Review

    The salesperson, Jessica, was friendly, helpful, and very knowledgable about the Jetta models that interested us. She came up with a very fair offer. After the purchase price and terms were agreed upon, she went over specifics showing my wife and I how to program and use the smart phone, radio, the computer trip recorder and the other electronics. She also explained and demonstrated the use of the rear camera during the test drive. She was very professional. All in all, the buying (leasing ) process was easy and pleasant.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Honest Service Department!!!!

    I want to thank Kim in the service department at Scott Volkswagen. I heard a strange noise coming from my 2015 Passat. She made a suggestion to me...


    Show Full Review

    I want to thank Kim in the service department at Scott Volkswagen. I heard a strange noise coming from my 2015 Passat. She made a suggestion to me, which ultimately I was able to quickly and easily fix the issue myself. Because Kim was so HONEST over the phone, it saved having me to rent a car and pay for labor for a non-warranty problem. Most service departments elsewhere more than likely would have just told me to drop my car off and happily bill me. Thanks Kim for being an honest service department professional and this is one of the reasons why my family will continue shop at Scott Volkswagen!!! One Very Happy Customer, Ken

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Scott VW rocks

    Just a call to Kim our service rep at Scott, and my Jetta was in for diagnosis and repair ASAP same day. Always a great experience at Scott.


    Show Full Review

    Just a call to Kim our service rep at Scott, and my Jetta was in for diagnosis and repair ASAP same day. Always a great experience at Scott.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Scott VW Rocks

    Just one call to KIM our service tech at Scott VW, and wala, my VW Jetta was in for service and diagnosed ASAP!! Thank you KIM!


    Show Full Review

    Just one call to KIM our service tech at Scott VW, and wala, my VW Jetta was in for service and diagnosed ASAP!! Thank you KIM!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience with Scott VW!

    We drove up to Scott VW to purchase a new vehicle, we needed a newer & reliable vehicle. My husbands current vehicle broke down & we didn't want t...


    Show Full Review

    We drove up to Scott VW to purchase a new vehicle, we needed a newer & reliable vehicle. My husbands current vehicle broke down & we didn't want to keep throwing $$ into an older vehicle anymore. James Roy was very welcoming and invited us into the showroom, he got us out of the extremely cold weather. We had certain styles and colors in mind. James must have brought at least 4 or 5 cars up front for us to look at and choose from. We made it clear that we needed a vehicle that same day and they delivered. We ended up with a beautiful 2016 Jetta Sport! The entire staff was very helpful in getting all of our paperwork ready. The best car buying experience ever! Thank you everyone at Scott Volkswagen! Special thanks to salesperson, James Roy. We will be back to see you when it's time for a replacement for our other vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good car buying experience

    Just traded my 2006 Jetta for a new 2016 Golf GTI and was very please with the experience. Got a good trade in value and additional discounts with...

    Dealer Response

    Germano, Thanks so much for the kind words and it was a pleasure meeting you and helping you into your new GTI. It is so appreciated when som...


    Show Full Review

    Just traded my 2006 Jetta for a new 2016 Golf GTI and was very please with the experience. Got a good trade in value and additional discounts without having to go through the typical "Let me talk to the manager" too many times, which has been my experience in the past.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Germano, Thanks so much for the kind words and it was a pleasure meeting you and helping you into your new GTI. It is so appreciated when someone takes the time to let other people know when things go right! Thanks again, Tom Bonarrigo Sales Manager


    Hide Full Review
  • So predictable. i love it!

    All these wonderful reviews appear to be written by the same person. Really now, try and use a little imagination. Put some effort into it. We all...

    Dealer Response

    Thank you for your kind review.


    Show Full Review

    All these wonderful reviews appear to be written by the same person. Really now, try and use a little imagination. Put some effort into it. We all know dealer reviews are total rubbish, but don't be so obvious.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review.


    Hide Full Review
  • Come here & ask for "Russ" if your buying a car.

    If your like myself and absolutely dread the process of buying a new car, don't be discouraged there's hope yet. This past week I purchased my fir...

    Dealer Response

    Wow, thank you so much for the great review and we will be sure to let Russell know that we heard from you. Tom Bonarrigo Sales Manager


    Show Full Review

    If your like myself and absolutely dread the process of buying a new car, don't be discouraged there's hope yet. This past week I purchased my first vehicle in almost a decade from Russell "Russ" Santelises of Scott Volkswagen. Having been to 15+ dealerships in the surrounding area over the past month, I had grown accustomed to the same scripted conversation and barrage of lies from the various salespeople/managers. But at Scott, that experience was DIFFERENT. Russ was very strait-forward, extremely honest, ETHICAL, and by far the greatest possible person to buy a vehicle from. 100% without a doubt will return in the future, and will be sure to let everyone know just who to ask for. So if you too are sick and tired of the typical dealership experience, please go see Russ or call him directly at 401.438.5555 (ext.101).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wow, thank you so much for the great review and we will be sure to let Russell know that we heard from you. Tom Bonarrigo Sales Manager


    Hide Full Review