Ford of Londonderry

(4.9) 640 reviews

Dealer on Cars.com since September 2016

Currently in stock!

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Today's Hours

Sales 8:30 AM - 5:00 PM
Service 7:30 AM - 2:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 7:30 AM - 8:00 PM
Thu 7:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 5:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 2:00 PM
Sun Closed

Reviews

4.9
640 lifetime reviews. Includes reviews of Ford of Londonderry from DealerRater.com
  • Another great deal

    We just leased our second SUV from Raul Pereira and he's been great. Very knowledgeable about the vehicle we were interested and spent time with us t

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    o go over it's features. I highly recommend Raul at Ford of Londonderry.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer

  • Great Experience

    Just purchased my second truck from Bruce Boutin. Great experience and great team to work with.. I would recommend Ford Of Londonderry for all your

    ...

    Truck purchases.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer

  • Buying my third car from Ford of Londonderry

    I just bought my third car from Ford of Londonderry. My salesman is Raul Pereira and he is a great guy to work with. He is very helpful, knowable an

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    d makes the buying experience a good one. I depend on my car for work and another reason I keep coming back to Ford of Londonderry is their service department. They are also great to work with.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.9

64 lifetime reviews of the Service Department.
Includes reviews of Ford of Londonderry from DealerRater.com

  • Service Dept.

    I am a long term returning customer to this dealership for one simple reason: Excellent Service after the sale. I recently worked closely with David R

    ...

    ogers to pin-point an issue I had with my Mustang. David suggested a process of careful elimination which corrected the problem. David in depth knowledge and experience made it happen.

    Customer Service
    Quality of Repair
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    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Ford of Londonderry

    Walter, Thank you very much for utilizing our Service Department. It is great to hear that David was able to keep you informed and provide you with

    ...

    options to fix the issue. We appreciate your on-going business and if you need anything in the future, do not hesitate tor each out to us. Jeff Brunini Internet Sales Manager Ford of Londonderry 603.434.4141


  • Shady service practices

    My wife took her Taurus in for an inspection and was told she needed rear brakes soon. She made an appointment and we dropped it off. Receiving a call

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    she was told the brake cylinder was leaking contaminating the brake shies, total for rear brakes was almost $800. When I talked with the service advisor he said the cylinders leaked and needed to be replaced which costs a lot. I refused service knowing this was over priced. Londonderry Ford changed $89 for looking at the vehicle. Now the horrible part. I took the vehicle to another reputable mechanic and we removed the wheel drums. The car had almost 75% of the brake shows left and no sign of brake fluid leak on either side. Londonderry Ford either lied or are very incompetent. My son in law bought his Ford Fusion at Londonderry Ford and when he reached 30k miles he went in for an oil change and was informed his transmission fluid should be changed, trusting the service advisor he did at about $250. After hearing this I told my son in law to check the service manual, transmission fluid and filter change is recommended at 150k not 30k. Londonderry Ford took prayed on his trust. I am not a certified mechanic but know enough to do the work, these are shady practices. I purchased 2 vehicles including the Taurus from Londonderry Ford, that is the last time and no service from them at all. Unacceptable.

    Customer Service
    Quality of Repair
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    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 728 Offers on 20 Models

About Our Dealership

Dealer on Cars.com since September 2016

Ford of Londonderry
33 Nashua Rd Londonderry, NH 03053
New (866) 961-5007
Used (866) 961-7631
Service (866) 962-6343
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