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Reviews

Average Ratings

4.8
587 lifetime reviews. Includes reviews of Ford of Londonderry from DealerRater.com
  • Buying Ford Focus 2017
    May 23, 2017

    Everything about the visit was perfect and the staff was extremely helpful and friendly. I was helped by David Pento and Raul Pereira. They answer...


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    Everything about the visit was perfect and the staff was extremely helpful and friendly. I was helped by David Pento and Raul Pereira. They answered all my questions and helped me through the process as a first time buyer.

    Does recommend this dealer

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  • Truly Great Buying Experience
    May 23, 2017

    I have purchased several vehicles from this dealership. Every single time it was a smooth and pleasant experience. Bob Morissette is an easy going...


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    I have purchased several vehicles from this dealership. Every single time it was a smooth and pleasant experience. Bob Morissette is an easy going guy and great to work with. Roger Tallini is another great guy who will deliver an excellent product for a fair price. True professional environment with a great team atmosphere. No need to shop anywhere else.

    Does recommend this dealer

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  • GREAT DEALERSHIP!
    May 22, 2017

    This was the best experience I have ever had purchasing a car. I will recommend everyone I know looking for a car to Raul. There was no pressure a...


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    This was the best experience I have ever had purchasing a car. I will recommend everyone I know looking for a car to Raul. There was no pressure and getting great deal was painless.

    Does recommend this dealer

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  • Just Great as always
    May 15, 2017

    It Was and always has been excellent. Working with Bob Morissette Chuck Cote. ETC.. They give me a great sence to do business with. I Thank everyone


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    It Was and always has been excellent. Working with Bob Morissette Chuck Cote. ETC.. They give me a great sence to do business with. I Thank everyone

    Does recommend this dealer

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  • Above and beyond
    May 14, 2017

    My experience, as the first time dealing with Ford of Londonderry, was nothing short of excellent. I was treated with professional courtesy and al...


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    My experience, as the first time dealing with Ford of Londonderry, was nothing short of excellent. I was treated with professional courtesy and all my questions were answered. The day I picked up the vehicle was an exciting day indeed, you see I had waited 10 weeks for my special order to be delivered, and when I saw it up close for the first time, my eyes just about popped out of my head! Finally,I said, it was worth the wait, such a beautiful car, I could hardly believe it was all mine. I love it! Thank you, Bob Morissete for making my dreams come true. Thank you Chuck for working with me to meet my personal financial goals, and thank you Ford for building the best.

    Does recommend this dealer

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  • Great Customer Service
    May 12, 2017

    Bruce and his team made the car buying process extremely easy. Bruce knew exactly the truck that fit my needs. Bruce made sure I understood all ...


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    Bruce and his team made the car buying process extremely easy. Bruce knew exactly the truck that fit my needs. Bruce made sure I understood all the features that the truck has and went through each one with me. Most dealerships I spend hours upon hours in, not this one. With the test drive of the truck I was in and out within a couple of hours. These guys know how to treat a customer and keep you satisfied. I would recommend Ford of Londonderry to anyone looking to purchase a car.

    Does recommend this dealer

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  • Shady service practices
    May 7, 2017

    My wife took her Taurus in for an inspection and was told she needed rear brakes soon. She made an appointment and we dropped it off. Receiving a ...


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    My wife took her Taurus in for an inspection and was told she needed rear brakes soon. She made an appointment and we dropped it off. Receiving a call she was told the brake cylinder was leaking contaminating the brake shies, total for rear brakes was almost $800. When I talked with the service advisor he said the cylinders leaked and needed to be replaced which costs a lot. I refused service knowing this was over priced. Londonderry Ford changed $89 for looking at the vehicle. Now the horrible part. I took the vehicle to another reputable mechanic and we removed the wheel drums. The car had almost 75% of the brake shows left and no sign of brake fluid leak on either side. Londonderry Ford either lied or are very incompetent. My son in law bought his Ford Fusion at Londonderry Ford and when he reached 30k miles he went in for an oil change and was informed his transmission fluid should be changed, trusting the service advisor he did at about $250. After hearing this I told my son in law to check the service manual, transmission fluid and filter change is recommended at 150k not 30k. Londonderry Ford took prayed on his trust. I am not a certified mechanic but know enough to do the work, these are shady practices. I purchased 2 vehicles including the Taurus from Londonderry Ford, that is the last time and no service from them at all. Unacceptable.

    Does not recommend this dealer
    Came in for service or repair

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  • If you got good credit or no credit and a cosigner your good
    April 27, 2017

    Nice cars, price is what they ask. They don't seem to budge on price. Financing was hard cause I'm a firstime buyer with only 1700 down, and a cos...


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    Nice cars, price is what they ask. They don't seem to budge on price. Financing was hard cause I'm a firstime buyer with only 1700 down, and a cosigner. Otherwise I wouldn't have been able to buy the car. Finance guy was not very personable. Bruce was great tho really nice guy. Bottom line, wouldn't recommend if you have bad/no credit unless you want to drop 5 grand down or have a cosigner. If you got $$$ and credit they will most definitely work with you and they have alot of really clean cars. Plus they offer a pretty good warranty program for used cars.

    Does recommend this dealer

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  • 2 words RETURN CUSTOMER
    April 20, 2017

    ALWAYS A PLEASURE DEALING WITH THE lONDONDERRY FORD TEAM.WAS HERE 2013 FOR NEW F 250 AND JUST TRADED UP FOR NEW 2017 F 250 EXT CAB. ILL BE BACK IN...


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    ALWAYS A PLEASURE DEALING WITH THE lONDONDERRY FORD TEAM.WAS HERE 2013 FOR NEW F 250 AND JUST TRADED UP FOR NEW 2017 F 250 EXT CAB. ILL BE BACK IN 5 YEARS.

    Does recommend this dealer

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  • Easy process
    April 19, 2017

    Everyone from my sales person, Bruce to the finance person, Chuck, was a pleasure to work with. They make the process relaxed, fast and easy.


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    Everyone from my sales person, Bruce to the finance person, Chuck, was a pleasure to work with. They make the process relaxed, fast and easy.

    Does recommend this dealer

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