Allen Mello Dodge RAM Chrysler Jeep

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
42 lifetime reviews.
  • An excellent family run company

    After searching for the right car, I scheduled an appointment with Allen Mello and got right in to see Derek. I was uncertain of how things were...


    Show Full Review

    After searching for the right car, I scheduled an appointment with Allen Mello and got right in to see Derek. I was uncertain of how things were going to go, but he made the test drive easy, worked me through the process. While there were issues that arose in the week after the sale, Derek went above the call to make sure I was satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Beautiful Dealership & Excellent Customer Service

    My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my ...


    Show Full Review

    My Husband and I have bought 5 cars from Allen Mello throughout our lives and the new addition to their dealership looks beautiful! I've owned my Grand Caravan for 17 years and finally decided to check out what kind of cars Allen Mello had. My dream car has always been a 300 and there didn't seem to be one that fit my needs, but my wonderful salesperson Ava French managed to find one. (even though was older than I liked) It was beautiful! It had all the options that I was looking for and more! We got it for a steal! Cheikh the finance manager, who has been our close friend for 30 years, helped us once again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 1 Used and 1 New

    Bought 2 vehicles at Allen Mello and have used the service and parts departments and these people are great!


    Show Full Review

    Bought 2 vehicles at Allen Mello and have used the service and parts departments and these people are great!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought new car, would buy again

    My wife and I bought a 2017 Chrysler Pacifica at Allen Mello a few days ago. Overall it was a positive experience. I first emailed them figure ou...


    Show Full Review

    My wife and I bought a 2017 Chrysler Pacifica at Allen Mello a few days ago. Overall it was a positive experience. I first emailed them figure out what the price would be. Jonathan called me shortly after and we had a series of emails and phone calls to negotiate the price. Jonathan finally got me to a price point that worked for me so we made an appointment to purchase the vehicle. Jonathan was a great help. We visited the dealership a couple days later. Ava was the salesperson who helped us out and she was fantastic. Very calm, understanding, and pleasant. Bob was another salesperson who wasn't even assigned to us but helped us out as well (e.g. getting on the phone with our insurance company to help us understand how to get the RMV-1 form). There was one awkward moment when one of the finance guys, Nate, was trying to tell me the price of the vehicle was more than what was I told on the phone and that got me a bit upset. Luckily I had the price saved in an email too so I showed it to him and he ended up honoring it. Harry was the person who had us sign all the forms and he was extremely pleasant too. Things that were great about our experience: -Responsive internet sales team and the ability to negotiate price w/out visiting the dealership -Great price on the vehicle -Staff was very helpful including Jonathan, Ava, Bob, and Harry -The staff was very understanding of our 2 kids who were very loud for the few hours that we were there Thinks that could be improved: -They knew we had an appointment to purchase the car but the vehicle wasn't detailed yet when we got there and it had to be detailed while we waited there. Would have been nice for them to take care of that in advance. -We were at the dealer for over 4 hours. I wish the process could be sped up bit. -I'm from MA and the dealership is in NH. I wish they had the ability to register the car and inspect it like other out of state dealers can do. Overall summary--I would do business with them again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • poor customer service

    owned a dodge ram for 10 years never had a check engine light go on. bought a 2016 2500 for over 50,000 check engine light on and off all the time...


    Show Full Review

    owned a dodge ram for 10 years never had a check engine light go on. bought a 2016 2500 for over 50,000 check engine light on and off all the time. took it back to dealer they put it on the computer. was told i would have to drop it off to fix it. set up an date. was told they would provide rental car. morning of repair date i was told when dropping off i would need insurance binder to take rental car. if i was told that before the morning of dropping off. it wouldn't have been a problem. didn't have time to wait around for my insurance co to fax paperwork.could have been hours i'm sure. i don't think they even open till 9 or 10 in the morning. soo two trips there and still driving around in a 50,000 truck with check engine light on. they also gave me the title for another vehicle when i originaly purchased it. went to registry to register with wrong title. not to happy i purchased a dodge or the dealership i chose. will be spreading the word. next dealerrater. and word of mouth. i understand the dealer didnt build the truck. but my time seams to not matter to the dealer.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

    Hide Full Review
  • SEVICE VISIT

    I SERVICED MY CAR AT ANOTHER DEALERSHIP THAT OSCAR(SERV MGR.)USED TO BE AT,,SINCE THE CHANGE I WENT TO ALLEN MELLO WHERE OSCAR WORKS AT.I CAN TRUS...


    Show Full Review

    I SERVICED MY CAR AT ANOTHER DEALERSHIP THAT OSCAR(SERV MGR.)USED TO BE AT,,SINCE THE CHANGE I WENT TO ALLEN MELLO WHERE OSCAR WORKS AT.I CAN TRUST HIM 100%..VERY HONEST.TELLS YOU THE WAT IT IS...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Allen Mello Dodge Jeep

    There was no haggling. Even when I didn't hear what I wanted to hear the message was honest enough. I trusted the rep (Greg Stanton) I worked with...

    Dealer Response

    Thank you so much for the great feedback!


    Show Full Review

    There was no haggling. Even when I didn't hear what I wanted to hear the message was honest enough. I trusted the rep (Greg Stanton) I worked with did the best he could for me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the great feedback!


    Hide Full Review
  • No hassle buying experience

    The purchase experience was as relaxed as it gets. They were upfront and honest. They followed up with me to tell me how the search was going.


    Show Full Review

    The purchase experience was as relaxed as it gets. They were upfront and honest. They followed up with me to tell me how the search was going.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 3 found this review helpful. Did you?

    Hide Full Review
  • Professional Salesmen, Great Vehicle Selection

    The salesman David Diamond did everything in his power to make sure that I got the car that I wanted. He frequently gives me phone calls to update...


    Show Full Review

    The salesman David Diamond did everything in his power to make sure that I got the car that I wanted. He frequently gives me phone calls to update me of it's status and that shows that he really cares about the customer. He and Allen Mello spent the time and resources to locate a hard to find vehicle for me, and they were willing to expand their search radius where other dealerships wouldn't bother beyond a few miles.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great customer service in sales

    The dealership has been of great assistance in reaching out to me to help me find the right vehicle at the right price.


    Show Full Review

    The dealership has been of great assistance in reaching out to me to help me find the right vehicle at the right price.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review