Volkswagen of Orland Park

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Reviews

Average Ratings

4.9
617 lifetime reviews. Includes reviews of Volkswagen of Orland Park from DealerRater.com
  • Great service!

    Very accommodating! Always polite and knowledable! My family has bought new and used from here and we keep going back. Love this place!

    Dealer Response

    Meghan, thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Volkswagen ...


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    Very accommodating! Always polite and knowledable! My family has bought new and used from here and we keep going back. Love this place!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Meghan, thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Volkswagen of Orland Park and it's great to hear of your continued business. We appreciate your loyalty and kind words and we look forward to seeing you again! Sincerely, Bruce Phillips | bphillips@vworland.com | General Manager (708) 428-5000


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  • Sales experience

    Salesman Rich Munoz feels like a great friend and I trust him implicitly. Got a great price on may cars and have never had a bad experience with ...


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    Salesman Rich Munoz feels like a great friend and I trust him implicitly. Got a great price on may cars and have never had a bad experience with their service department.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Great honest service clean facility RYAN , Andrew, Bruce were the best I would highly recommend this Vw dealership to buy or service your car.


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    Great honest service clean facility RYAN , Andrew, Bruce were the best I would highly recommend this Vw dealership to buy or service your car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great purchase experience!

    I interfaced with three professionals at your store. Each one was awesome, knowledgeable, helpful, and respectful of me and my time. I really appr...


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    I interfaced with three professionals at your store. Each one was awesome, knowledgeable, helpful, and respectful of me and my time. I really appreciate it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience

    The team members at this location are very easy to work with. Although both times we were there handling things the internet was down making thing...


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    The team members at this location are very easy to work with. Although both times we were there handling things the internet was down making things slower and more difficult. not a great sign

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Andrew Can-do!
    March 23, 2017

    Andrew Novak was great to work with. Made us feel comfortable right away and was not a normal pushy salesman type. He helped us out in every way h...

    Volkswagen of Orland Park

    Dawn, Andrew and the rest of our team sincerely thank you for going out of your way to write this review about Volkswagen of Orland Park. We try t...


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    Andrew Novak was great to work with. Made us feel comfortable right away and was not a normal pushy salesman type. He helped us out in every way he could and answered all questions asked. He was even easily accessible outside the dealership through email and phone. Made it possible for me to get back in a vw beetle that I absolutely love. Was honest and got us a great deal! I can only assume his smooth jazz music skills are as good as his salesmanship. Would definitely recommend VW of Orland Park and dealing with Andrew.

    Does recommend this dealer
    Volkswagen of Orland Park

    Dawn, Andrew and the rest of our team sincerely thank you for going out of your way to write this review about Volkswagen of Orland Park. We try to create a comfortable and pressure-free environment for each and every customer. I hope you enjoy your new Beetle! If you have any further needs, please come back to see us. Sincerely, Bruce Phillips , bphillips@vworland.com , General Manager (708) 428-5000


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  • outstanding
    March 21, 2017

    fast stress free great deal refreshing professional they meant my concerns goal needs ! the internet shopping experience made everything so fast a...

    Volkswagen of Orland Park

    Lulu, thank you for the wonderful review! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every...


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    fast stress free great deal refreshing professional they meant my concerns goal needs ! the internet shopping experience made everything so fast and easy as well !

    Does recommend this dealer
    Volkswagen of Orland Park

    Lulu, thank you for the wonderful review! I am so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we look forward to seeing you again! Sincerely, Bruce Phillips , bphillips@vworland.com , General Manager (708) 428-5000


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  • 3rd car with this dealer
    March 11, 2017

    This is the 3rd car I've bought from this dealer and the second with Rich Munoz. Staff is always friendly, knowledgeable and listens to what you ...

    Volkswagen of Orland Park

    Angela, thank you so much for this great review and star rating! I am pleased to hear that Rich was able to exceed your expectations and earn your...


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    This is the 3rd car I've bought from this dealer and the second with Rich Munoz. Staff is always friendly, knowledgeable and listens to what you want and need. Prices are fair and the company offers great car for good value.

    Does recommend this dealer
    Volkswagen of Orland Park

    Angela, thank you so much for this great review and star rating! I am pleased to hear that Rich was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and efficient service and it's good to hear that we were able to show you what Volkswagen of Orland Park is all about. We look forward to your next visit! Sincerely, Bruce Phillips , bphillips@vworland.com , General Manager (708) 428-5000


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  • Friendly dealership
    March 10, 2017

    Dropped a friend off to pick up his new jetta met Andrew listen to him talk to my friend he was very professional I said if you could give me the...

    Volkswagen of Orland Park

    Thank you for your business and this review! I am happy to hear Andrew was able to serve you and demonstrate how we do business here. If there is ...


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    Dropped a friend off to pick up his new jetta met Andrew listen to him talk to my friend he was very professional I said if you could give me the same price I would buy a Jetta he work the numbers experience was wonderful I recommend him to anyone

    Does recommend this dealer
    Volkswagen of Orland Park

    Thank you for your business and this review! I am happy to hear Andrew was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Bruce Phillips , bphillips@vworland.com , General Manager (708) 428-5000


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  • New purchase
    February 15, 2017

    exceptional service. Dustin hill and rich Munoz were very knowledgeable and friendly. They made the process of buying a car effortless. Would rec...

    Volkswagen of Orland Park

    Jacky, thank you and congratulations on your purchase! We are so very pleased that Dustin and Rich could make your visit easy and hassle free, and...


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    exceptional service. Dustin hill and rich Munoz were very knowledgeable and friendly. They made the process of buying a car effortless. Would recommend dealership to others.

    Does recommend this dealer
    Volkswagen of Orland Park

    Jacky, thank you and congratulations on your purchase! We are so very pleased that Dustin and Rich could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business and we would love to work with you again in the future! Regards, Bruce Phillips , bphillips@vworland.com , General Manager (708) 428-5000


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