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Sales 7:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:00 AM - 9:00 PM
Sun 9:30 AM - 6:00 PM
Mon 7:00 AM - 9:00 PM
Tue 7:00 AM - 9:00 PM
Wed 7:00 AM - 9:00 PM
Thu 7:00 AM - 9:00 PM
Fri 7:00 AM - 9:00 PM
Sat 7:00 AM - 6:00 PM
Sun 9:00 AM - 4:00 PM
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Reviews

4.5
612 lifetime reviews. Includes reviews of AutoFair Honda from DealerRater.com
  • Love my new CR-V

    This past weekend, my husband and I bought a new CR-V at Auto Fair Manchester. Car buying is not always an easy experience. Working with Jim Thatc...


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    This past weekend, my husband and I bought a new CR-V at Auto Fair Manchester. Car buying is not always an easy experience. Working with Jim Thatcher and the team at Auto Fair was easy and painless. Jim moved through the process at our own pace, coming in early to work out paperwork after starting late the afternoon before so I could test drive. Jim's low key, laid back manner removed the stress from the situation and let it be the exciting experience it should be!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • One thing after another.... AWFUL!

    Initially made contact via phone to inquire about a Honda Pilot. When I questioned why a friend just bought a Pilot 2 years newer then the model I...


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    Initially made contact via phone to inquire about a Honda Pilot. When I questioned why a friend just bought a Pilot 2 years newer then the model I was looking at and with less miles for LESS money, I was given some crap answer... I should have been smart enough to hang up and shop at another dealership. They were so eager to sell the car to me, they offered to deliver it to my door, which sounded amazing! a delivery would save me over 3 hours of driving/childcare etc. So the salesperson delivered (at night, which was a poor choice) ALL the paper work from the finance dept had my last name misspelled. I enjoyed the Pilot and decided to make the purchase. Upon closer inspection to the paperwork, I noticed two $800+ charges. One for Gap insurance the finances dept told me was "included" and the other for the service package I purchased but the amount was more then we discussed over the phone. Then, an interior light wasn't working properly AND they delivered me a car with NO inspection sticker and gave me the run around about getting one at a local Honda Dealership. The ENTIRE point of delivery was to avoid driving to Manchester from my town, which is 3+ hours of driving with THREE little kids! Finally after a strongly worded e-mail a manager called me. He offered to have someone come to my home, pick up my Pilot and have the inspection sticker placed and light serviced. Perfect! what service. The salesperson brought me a CR-V for the day, leaving me with the WRONG remote, luckily I called her before she got to far away and she returned and gave me the correct remote to start the loaner car. Not impressed. The next day my Pilot is returned, but the return driver has ZERO info regarding the light, he was just told to deliver the car... sigh! So another phone called and phone tag to find no issues were found with the light. it's magically working now. The kicker! The part that made me write this warning of a review. When I spoke to the finance dept and deiced to purchase the maintenance package, Oil change/tire rotation/spare key/inspection for three years... I asked very clearly and more then once WHERE those services could be rendered as I didn't have time to drive 3+ hours for an oil change etc. she assured me of the local places near me, I even wrote them down. She told me I would get a coupon book with locations listed and all I had to do was present the coupon when service was needed, how easy, right? WRONG! I finally got my coupon book in the mail today, guess where the services must be provided? Yup, Manchester NH. The EXACT opposite of what I very clearly and directly asked BEFORE spending $800 on a plan that is literally a pain in my butt and a HUGE inconvenience to me, my family and more importantly my children. Not to mention the gap insurance that was supposed to be included in the deal, I could have got for FAR less through my own insurance company. I am baffled at the lack of communication, customer service and clarity of information provided during this process. Not to mention my entire loan was sent to the bank with incorrect spelling, thankfully the bank CSR was intelligent, helpful and extremely helpful getting my documents corrected. Had to wait to register my car due to incorrect spelling on the title paperwork. I cannot recommend this dealership to anyone, it's been one headache after the next! Looking back, I got a bum deal. They were NOT at all willing to work with me to meet my budget, or truthfully answer my questions. Thankfully the Pilot meets my needs and fits my family well. It's poor on gas, but I knew that was the trade off going from a Subaru to a Pilot to accommodate the children/dogs/gear. Hopefully i do not face any mechanical issues with it and can trade it in for a newer model in a few years, I know exactly where I don't be going for a trade-in. If you are shopping, keep going.. Auto Fair Honda is not the place to spend your money!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good service
    April 3, 2017

    Great service. Staff are friendly and accomodating..My saleperson was Salman K. He was helpful and knowledgeable . The procees was long but I got ...


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    Great service. Staff are friendly and accomodating..My saleperson was Salman K. He was helpful and knowledgeable . The procees was long but I got the car I wanted..

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2015

Is time important to you? AutoFair Honda is a leader in automotive retail sales and we make our customers experience quicker and easier than any other dealership. We will find the perfect vehicle for you and make sure it fits in your budget all while doing it in a timely manner.

"We make it FAST, FUN, and EASY!! AutoFair makes it happen!!"