Irwin Automotive Group

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Reviews

Average Ratings

4.9
1089 lifetime reviews.
  • Review for Geoff Cunningham

    I recently bought a Toyota Rav 4 at Irwin's. My salesman was Geoff Cunningham. He is very good at his job. He is honest and personable and was wil...

    Dealer Response

    Thank you for that thoughtful review! We appreciate your business and wish you all the best in 2017!


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    I recently bought a Toyota Rav 4 at Irwin's. My salesman was Geoff Cunningham. He is very good at his job. He is honest and personable and was willing to answer all of my many questions. I would definitely buy a vehicle from him and Irwin's again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for that thoughtful review! We appreciate your business and wish you all the best in 2017!


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  • Great Place

    Listened to what I was looking for in price/vehicle. Have bought from them before and will go to them again.


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    Listened to what I was looking for in price/vehicle. Have bought from them before and will go to them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Experience!

    I bought a new to me Rav 4 from Chris Kelley and couldn't be happier! The entire team at Irwins worked hard to find me a car that suited my needs ...


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    I bought a new to me Rav 4 from Chris Kelley and couldn't be happier! The entire team at Irwins worked hard to find me a car that suited my needs and my budget. The dealership is an hour and a half away from my home but worth the drive. Knowing how far I was traveling, we had quite a few conversations about my needs before I ever left home and when I finally arrived at the dealership my expectations were met. Chris was very personable and made the experience fun. He even tought me how to use the Bluetooth feature and set up my phone. All in all it was a great experience, I got a car I love, don't feel taken advantage of, and had a good time, what could be better?

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience!

    Was looking for a V8 4Runner with low miles. Irwin's had one on the lot and when I called it was pending a sale. Later in the week I saw that i...


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    Was looking for a V8 4Runner with low miles. Irwin's had one on the lot and when I called it was pending a sale. Later in the week I saw that it was still on the web, so I emailed to check availability and communicated with Kristina Cassidy, she was going to check on the status, this was in the evening. In the morning I called again, being impatient and spoke with Betty Ballantine, who was very pleasant and helpful, she was going to look into it as the salesman was not available. When I got off the phone with Betty I almost immediately received a call from Kristina, this was at 8:45 AM, she as well was going to check with the salesman who was due in at 11AM. I did not hear from them for a few hours, so I called and checked back with Kristina, she told me that the original sale had fallen through and asked if I would be interested in coming to look at the truck. I told her I would. When I arrived the truck was sitting in the lot right in front. I walked in and met Howard Cullen, who ended up being my salesman. I told him that Kristina had set an appointment for me to look at the 4Runner. He set me up with the keys and a plate and let me take it for a test drive. When I returned I told Howard that I was interested in purchasing the truck. With very little negotiating we came upon a deal. The truck needed some repairs so I was unable to drive it home that day. Howard was very easy to work with and was a great salesman. My experience from Irwin's was great. I highly recommend the dealership and their salesteam.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Irwin Laconia

    We recently purchased a 2012 Toyota Camry. Our salesman Geoff Cunningham is the reason we stayed with Irwin. He made the process comfortable and ...


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    We recently purchased a 2012 Toyota Camry. Our salesman Geoff Cunningham is the reason we stayed with Irwin. He made the process comfortable and stress free. He's honest and goes above and beyond to help in any way. We highly recommend Geoff to anyone looking for their next vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • scott was so helpful!

    Wonderful experience! Friendly! Went above and beyond to make us a great deal! Highly recommended! Scott was so helpful and easy to work with. No ...


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    Wonderful experience! Friendly! Went above and beyond to make us a great deal! Highly recommended! Scott was so helpful and easy to work with. No sharks. No pressure.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Service

    Just got my Prius serviced. On arrival, I met Customer Service Rep Nick. He took my car and sent me to the waiting area, where they had a spread o...


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    Just got my Prius serviced. On arrival, I met Customer Service Rep Nick. He took my car and sent me to the waiting area, where they had a spread of Dunkin Donuts and coffee for the customers. What a deal!! This dealership is the best. I highly recommend Irwin Toyota for their great customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Irwin Toyota Service

    What a day to go to Irwins for vehicle service. Nick is a great customer service rep. Irwins also is treating customers to a Dunkin Donuts sprea...


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    What a day to go to Irwins for vehicle service. Nick is a great customer service rep. Irwins also is treating customers to a Dunkin Donuts spread in the waiting area. Can't beat this dealership!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Independent

    Staff friendly and knowledgeable. Felt very comfortable.


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    Staff friendly and knowledgeable. Felt very comfortable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Independent

    Staff friendly and knowledgeable. Felt very comfortable.


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    Staff friendly and knowledgeable. Felt very comfortable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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