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Irwin Automotive Group

(4,523 reviews)
Visit Irwin Automotive Group
Sales hours: 11:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday 11:00am–3:00pm Closed
2022 state dealer award
View 20 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 785-8463 (888) 785-8463
Used (888) 251-1392 (888) 251-1392
Service (603) 941-9045 (603) 941-9045

Reviews

(4,523 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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in and our for oil change service in 90 minutes !!

in and out in 90 minutes for oil change , great dealership and great people working there. I would highly recommend this dealership to anyone. FANTASTIC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pretty easy to work with, although it took them awhile to

Pretty easy to work with, although it took them awhile to respond to internet request, and was confusing who was taking care of me when I got to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very satisfied with Irwin’s!

We bought a new 4Runner through Howard Cullen and had a very good experience with him. He was patient and very knowledgeable about the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Using my rav was easy.

Using my rav was easy. The salesman was polite and helpful. They remind you when you need an oil change and tire rotation. The service department people are polite and knowledgeable. I like how they show you a video of what they’ve done and explain it all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Irwins Quicklane is Great!

I had my 2010 Ford Mustang and 2019 Toyota Rav 4 serviced at Irwin Motors Quicklane. Bill and James Salta are great! It's easy to set up an appointment and service is great. I highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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buying experience was straight forward

Tom was pleasant and helpful. Even when I realized I had misplaced my license. He worked it out. and I really enjoyed the drive home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service

The service department did a great job on getting my Rav4 in for service , Myles Sennett did great on the video and showing how everything looked under the hood and tires, Richard Facteau was great when I asked for appointment he got me in right away for a state inspection, thanks again .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great dealer and great staff ( Michelle )

Michelle was great had a great personality and was knowledgeable. Michelle made buying a new car stress free. Michelle helped me pick out the right car for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We bought a used 2013 dodge grand caravan on February 7th

We bought a used 2013 dodge grand caravan on February 7th 2023 and have had nothing but problems since day one. We have already put $1300 into it and it still has major problems. We haven't even had it 3 months yet. We are not even sure the vehicle is safe to drive. It needs more work we can't afford and we have 5 years to pay on a vehicle we can not drive. This dealer ship only cares about the money not the customers. We went with them because of the reviews. They appear to have good reviews and now I know why. They delete the bad reviews. They delete mine so no one will see them. Please do not do what we did they don't care about their customers. Maybe if they were willing to repair the vehicle no charge then maybe they would get a good review but people deserve to know the truth. They will delete my post because they have already done it but I will keep posting until they fix our van no charge. It seems if you sell someone a lemon and neither party realizes it they would do the right thing. Not Irwin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Consumer response

The van you sold us was a lemon and because we can not afford anymore repairs after paying $1300 for the last repair we now have no choice but to surrender our van and ruin our credit and we haven't even had the van for 3 months yet. Thank you so much for not helping with a bad vehicle.I've read that we are not the only ones Who bought a bad vehicle from you. I wish i would have seen the bad reviews before we bought from you. We will never forget having to surrender our vehicle and ruin our credit. Im going to post everywhere I can including social media.

Howard Cullen was great to work with.

Howard Cullen was great to work with.We had a trade vehicle which usually makes deals difficult. Bought a Tacoma and added a lot of custom accessories to personalize it. HOWARD CULLEN made the whole process seamless, fair and easy to understand. Would definitely recommend Howard Cullen and Irwin Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.