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McGrath Honda in Elgin

(2,436 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award
New (847) 841-9573 (847) 841-9573
Used (847) 783-7100 (847) 783-7100
Service (847) 783-7586 (847) 783-7586

Reviews

(2,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McGrath Honda in Elgin from DealerRater.

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My Oil Change appointment was quick , efficient and

My Oil Change appointment was quick , efficient and thorough. Staff was very helpful and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Even with the stress the employees were under without

Even with the stress the employees were under without phones and internet service, they were all competent and helpful. You have a great team, McGrath!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been coming to McGrath Honda since 1994 when I

I have been coming to McGrath Honda since 1994 when I bought my first car from them. The service department is excellent, customer service is top-notch, everyone is always so nice, loaner cars or rides are provided, prices are good, and they offer a free car wash, weather permitting. McGrath Honda in Elgin is an exceptional dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jeff told me first told me done within 3 hrs but found

Jeff told me first told me done within 3 hrs but found from technician that be done tomorrow.provide transportation both way. I think the other person give me the key of my car forget to give me copy of multipoint vehicle inspection report. Please send to my e mail address. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a pleasure coming here.

Always a pleasure coming here. Staff is super friendly, Work was done quickly. Car wash was not working that day but all in all always nice to there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jason Goldman in the service department is what true

Jason Goldman in the service department is what true customer service is all about! I always feel like i’m getting personalized care. Never rushed. Jason is very professional and reliable and I trust him. We have built up a great rapport. I’ve shared with him that I’m on a fixed income. So he lets me know ahead of time what maintenance is coming due and what I should concentrate on first so that I can prepare ahead of time. He goes above and beyond excellent service and I appreciate all that he does and I hope that Honda does too! Kudos to the team that service my vehicle, extremely satisfied! Service department is very well organized!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service advisor Monika was fabulous.

Service advisor Monika was fabulous. She was thorough while explaining the service my car needed. I asked her about touch up painting (which I had not mentioned to any one else) ; we walked around my car together so she could take & forward photos of the scratches/chips so she could forward those to the paint guy. I didn't feel rushed. Monika spent a lot of time preparing the service order to be sure everything I requested was included. I love that you provide shuttle service. Both of the drivers were friendly & courteous. I'm sorry I didn't catch the first driver's name, but both he & Victor were exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've been here a few times now and the service has always

I've been here a few times now and the service has always been great. Parts are here, any work done was explained, and pricing is good. This is a very good dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Experts.

Experts..great customer services. Nice waiting room. Reasonable wait time. Car wash included. Fair price

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and sales people, my sales guy guided me

Great service and sales people, my sales guy guided me through the new car purchase . Thanks to Jesus Sosa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.