McGrath Honda Welcome to McGrath Honda! From the moment you walk into our showroom, you?ll know our commitment to Custom
er Service is second to none. We strive to make your experience with McGrath Honda of Elgin a good one ? for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Honda, you?ve come to the right place!
"Service... Value... Reputation. That's the Power of McGrath!!!"
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If you want honest,polite, upfront pricing and an overall amazing experience I highly recommended you reach out to the sales manager Joe LaSpisa and Riyhann... in Internet sales. I totally love my first new car a 2019 Honda Civic.
I was driving from Michigan to Wisconsin and my Low Tire light came on. I stopped at McGrath Honda and Amanda Harper graciously helped me. They checked... my tire air pressure and filled the low tire and the light went out. I was back on the road within minutes. It was a great experience.
I was very hesitant to start car shopping again but Josh made the whole experience great! He was low pressure and highly attentive. He answered all my... questions and was very professional. Will be back in the future!
Thank you for your feedback and your business.
If I could give this establishment 0 stars I would. I brought my car in for service for a rattle during start up, the same rattle that was fixed almost... to the day a year ago. I was told one story as to why it was happening, was told it was fixed, paid the money and left. 2 days later the same rattle is there and they tell me now that it's the same part that they replaced a year ago but I was out of the warranty by 800 miles. I then paid to have the same part replaced again, was told it was fixed. 3 days later the same rattle is back. By then I am extremely upset being that I paid twice and was told it was 2 different things and its still happening. I then was told to bring it back so they can take a look again, at this point my car was there almost a month, after another week I'm then told its now something else and it's going to cost 800 . I told them let me think about it and I will let you know. 2 days later I get a call that says your car is ready..they put the new parts on without my permission and Scott even confirmed there was no authorization. They then take my parts out of the garbage and put them back on the car. On the write up they wrote that I authorized them to do the work and then backed out once the work was done which never happened. They also wrote that the parts from my car came from the garbage. I talked to the service manager and some "acting" managers and got the same run around. I then get a call from Joe D who says he wants to correct the situation to make it right. After explaining everything that happened he then tells me that he's the used car sales manager and tries to sell me a new car so I wouldn't have to deal with the problems I'm having anymore. When I told him I didn't want a new car he said he would let the service manager know and have them call me. Still no call weeks later. This place is unreliable and deceptive and I will never do business with this place again and will ensure that my company no longer buys cars from this place.
Trying to charge $2295 for door edge guards floor mats smart brake and vin etch I think they need to try and sell the car instead of the over inflated... accessories
This dealer is pretty much verging on fraud! To anyone thinking about going please be fully aware of the following. As soon as they receive a vehicle... from Honda they immediately install a host of dealer added accessories to every vehicle. By every vehicle I mean each and every single vehicle on their lot. 1000 vehicles in total. The price advertised on their website is the price without these added accessories and the price they provide to you to come look at the vehicle is also without them so when you arrive at the dealer the vehicle you were interested in immediately has a $1500 additional charge on it for these dealer accessories you didn't ask for. This is totally wrong!! They do not detail this information on their website. The manager there told me that EVERY Honda dealer in the Chicagoland dealer does the same thing. Complete and utter lie right to my face. My advice is to go to an honest dealer who is up front and truthful about there lowest price on the vehicle before you take your time to go and even see it. What they do here is just wrong!....why do I wanna pay $1500 for some wheel locks, some all weather mats, splash guards and some flashing rear brake light?? Really!? Do yourself a favor and avoid this place. Unethical business practice.
Please pick any other dealership than McGrath Honda. I am highly disappointed in the way they handle business and do not stand by their word. Buyer beware.
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing... experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
The "check engine" light came on in our Honda Odyssey while I was camping with my son. So, we made a reservation to drop off our car and pick up a loaner... at McGrath Honda. When we arrived, we went through the drop off protocols and went in to talk to the repair specialist, only to be told that they had no loaner cars available, despite assuring my wife on the phone that they had one for her. Pretty frustrating, especially since we just picked up the vehicle from being serviced here a week or so ago. I am pretty sure we won't be back to McGrath Honda. They can make a reservation, but they can't seem to "hold" one. https://youtu.be/A-brgkkjnHc
Sujit Shah was very nice and personable. We bought a used Avalon that we are pleased with. We don’t buy cars often but I would consider them for my next... car.