McGrath Lexus of Westmont

New 877-221-7564 Dealer Website
Used 888-488-2414 Email Dealer
Service 888-235-3526

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Reviews

Average Ratings

4.8
940 lifetime reviews. Includes reviews of McGrath Lexus of Westmont from DealerRater.com
  • Excellent customer service and made the purchase e

    Joe Scala made my buying experience the best I have ever had and I will buy my next car from McGrath and Joe Scala.


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    Joe Scala made my buying experience the best I have ever had and I will buy my next car from McGrath and Joe Scala.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best Day Ever!
    January 18, 2017

    Just finished my first full day with my Lexus RX350! Joe Scala was my salesman and how very fortunate I was to be given him! He was very knowledge...


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    Just finished my first full day with my Lexus RX350! Joe Scala was my salesman and how very fortunate I was to be given him! He was very knowledgeable about the cars I was test driving and extremely easy to work with. It was a painless experience and rather enjoyable, which is usually never the case for me! I am very grateful for the way Joe, and all the staff at McGrath Lexus treated my husband and myself!

    Does recommend this dealer

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  • knowledgeable, accomodating and professional
    January 13, 2017

    Joe Scala was a pleasure to work with in recent SUV purchase. we had lots of expectations and he was able to meet them all. did not blink when we...


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    Joe Scala was a pleasure to work with in recent SUV purchase. we had lots of expectations and he was able to meet them all. did not blink when we even started over with a different car. was patient and helpful in taking care of many details in trade in/purchase.

    Does recommend this dealer

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  • Nice place, great salesperson!
    January 5, 2017

    Only problem was waiting for a long time to have financing. Sales person was great. The person that showed me how the car works was also great.


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    Only problem was waiting for a long time to have financing. Sales person was great. The person that showed me how the car works was also great.

    Does recommend this dealer

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  • Fantastic Experience for an Out-of-State Purchase!
    December 30, 2016

    I inquired about the car on Tuesday - Britnee Litwin immediately emailed me stating that the car was still available. I emailed back and made an ...


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    I inquired about the car on Tuesday - Britnee Litwin immediately emailed me stating that the car was still available. I emailed back and made an offer stating that this would be an out-of-state purchase. Within an hour - Joe Scala called me and got back with more details on the vehicle and we were able to work a deal out. I gave a credit card deposit to hold the car and made arrangements to pick up the car the next day. Once I got to the dealership - Joe met me and took me to the finance manager to finish up the paperwork. I was out within a couple of hours and driving the new car back home! Joe was great to work with. Not only did he give me a great deal on this certified CT200h, I felt he truly wanted to make sure that I was totally satisfied with my purchase. He made sure that all of my questions got answered and followed up with another phone call the day after to make sure I didn't have any other issues. Overall - from the first point of contact to finalizing the sale - the experience that I got from Joe Scala and McGrath Lexus of Westmont was outstanding!

    Does recommend this dealer

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  • Very easy to do business with
    December 29, 2016

    I went to see Joe Scala about purchasing a used RX450h. He was very professional and straight-forward. Everything associated with the purchase was...


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    I went to see Joe Scala about purchasing a used RX450h. He was very professional and straight-forward. Everything associated with the purchase was laid out for me and he graciously explained everything. McGrath Lexus in Westmont is a terrific dealership, and Joe went above and beyond to make sure I was satisfied with the RX450h. Mike Connery was superb and very professional, and he suggested financing options I had not considered. An excellent experience.

    Does recommend this dealer

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  • Happy Customer
    December 29, 2016

    We initially were looking for a low-mileage used SUV to lease. There was one on the floor, but we waited one day too long. Joe was able to show us...


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    We initially were looking for a low-mileage used SUV to lease. There was one on the floor, but we waited one day too long. Joe was able to show us a new one for an even better deal but it was not the color we wanted. He hoped to find one in black and was successful. It was exactly what we wanted and a sale was made. Joe went out of his way to help. Polite and enthusiastic to please are the best descriptors of our experience with Joe and Lexus. Recommend Joe without reservation.

    Does recommend this dealer

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  • First Class Service
    December 28, 2016

    Large selection of Certified Used Lexus cars. I initially engaged via email and received immediate responses to my questions. I was then able to...


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    Large selection of Certified Used Lexus cars. I initially engaged via email and received immediate responses to my questions. I was then able to set up two weekday PM appointments to view the cars I was interested in. Both times, my salesman, Joe Scala was available and prepared with information regarding the cars. Joe was very knowledgeable and easy to deal with. Set up a third appointment and closed the deal, with a trade in, inside of a couple hours. Very welcoming and professional car buying experience. Finance process as well. Never have I had a Finance Manager completely focus on my deal. Usually they are doing 5 things at once and it ends up taking forever. Mike was completely focused on my deal and it was a snap.

    Does recommend this dealer

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  • 2008 Lexus RX350
    December 26, 2016

    My Husband was dealing with Casey Baca, and he has bought many cars, for people and was really impressed with Casey's professional manner, her wil...


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    My Husband was dealing with Casey Baca, and he has bought many cars, for people and was really impressed with Casey's professional manner, her willingness to be avalibal and helpful with all his questions, and in helping with getting this deal done before Christmas. He said it was stress-free and so easy to accomplish! As the deal progressed, and it was getting closer to crunch time, he had Casey text my phone as Hubby does not text, and she was a gem to me! Always on the ball, and fantastic to work with! She sure put a huge smile on the "White's" Christmas!!! I'll recomend your dealership and her as a sales person ANYDAY!!! God Bless you all, Kathleen Sowa

    Does recommend this dealer

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  • A well educated consumer
    December 24, 2016

    I had studied the car that I wanted, went for a test drive at another dealership and was ready to shop around. Luckily I was connected with Vicki...


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    I had studied the car that I wanted, went for a test drive at another dealership and was ready to shop around. Luckily I was connected with Vicki and she was able to beat all other prices. She also started the paperwork before I arrived and made the process seem streamlined. This former BMW driver is now part of the LEXUS family.

    Does recommend this dealer

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