Banks Chevrolet Cadillac Buick GMC

New 877-438-8089 Dealer Website
Used 888-337-7585 Email Dealer
Service 888-777-0574

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Reviews

Average Ratings

4.8
Average based on 152 reviews.
  • Excellent

    Hands down a great experience for somebody in the new car market. My salesman Alex, and the rest of the staff made purchasing my new Sierra stress...


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    Hands down a great experience for somebody in the new car market. My salesman Alex, and the rest of the staff made purchasing my new Sierra stress free. I will definitely be back and recommend Banks here on out!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Banks has great service--see LINDA!

    As is the usual in my many, many years of being a customer at Banks, the service was great, very well done and I have no complaints. Of special ...


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    As is the usual in my many, many years of being a customer at Banks, the service was great, very well done and I have no complaints. Of special mention is the kind, professional and caring customer service that I always get from LINDA MANNING! Please share these comments with her and her supervisor. Banks has an excellent, efficient and customer care orientated service department!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • I salute this dealership!

    Great customer service! Bank's has ALWAYS given me awesome outstanding service. I will always be blessed to have them as my dealership


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    Great customer service! Bank's has ALWAYS given me awesome outstanding service. I will always be blessed to have them as my dealership

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Expensive "Oil change"

    When I brought my Silverado in for just a simple oil change, it was running fine. A few miles up the road AFTER the oil change, I noticed the truc...


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    When I brought my Silverado in for just a simple oil change, it was running fine. A few miles up the road AFTER the oil change, I noticed the truck acted like the brakes were dragging and all my system lights were flashing off and on, on the dash. Brought it back to Banks, they said their tech had broken the emergency brake cable and the brake light switch had failed. They made ME pay for the switch saying it was NOT related, COINCIDENTAL it broke just as it left the shop !! NOT HAPPY !! Expressed my feelings in an email to the dealership owner that I should not have paid for any of it, as I know it was related , but she chose NOT to respond to my email.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Banks Chevrolet Rocks!

    Besides getting my very first oil change, the man at the desk also got me information an pricing on getting interior floor mats for my Traverse, a...


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    Besides getting my very first oil change, the man at the desk also got me information an pricing on getting interior floor mats for my Traverse, as well as a hood guard and rain guards for the doors. I was also pleasantly surprised that when I went outside to get my vehicle, it was washed and also vacuumed! I cannot say enough about Banks Chevrolet and their service. My Mom went to Betley Chevrolet for her oil change, and she did not receive any service like this! Banks Chevrolet and their employees are very customer service oriented, and being a female, it is very much appreciated! Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Banks Service Top Notch

    Service was fast and easy. Linda was a great help getting me in and out quickly and it was nice to not only have the repairs done well but also t...


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    Service was fast and easy. Linda was a great help getting me in and out quickly and it was nice to not only have the repairs done well but also to get back a clean car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • OUTSTANDING Truck Buying Experience

    My recent experience w/ Bank's Chevrolet was outstanding. I had been shopping for my first truck, had test driven several Toyota Tacoma's and pri...


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    My recent experience w/ Bank's Chevrolet was outstanding. I had been shopping for my first truck, had test driven several Toyota Tacoma's and prior to making the final commitment decided I should test drive a Chevy Colorado. My sales consultant, Alex Bourdeau had the utmost respect for my time and my wishes. He asked me my 'must haves', and with a thorough knowledge of his inventory presented a vehicle that surpassed anything I may have imagined. His professionalism and efficiency throughout this process exceeded my expectations. This purchase marks my very first truck, and has left me a very satisfied customer of Bank's Chevrolet. My acknowledgements to Alex for a job very well done!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Banks - new Silverado 2500HD High Country

    At the outset I told my sales rep that I have grown to truly dislike the car buying process from start to finish. But that I had read many good th...


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    At the outset I told my sales rep that I have grown to truly dislike the car buying process from start to finish. But that I had read many good things recently online about Banks and would maintain an open mind. My sales rep, Jason Urban put me at ease immediately and was a real pleasure to work with. He answered all my questions, took a lot of time during the test drive going through the vehicles features and made sure I had all the information I needed to make an informed decision. I've also never been through such a well organized trade valuation, sales work and financing process. It was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    My wife and I have done business with Mike Vaillancourt for over thirty years now.. Mike is always on top of everything and treated us with the ut...


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    My wife and I have done business with Mike Vaillancourt for over thirty years now.. Mike is always on top of everything and treated us with the utmost respect. I will always send people to Mike and Banks without any problems and be proud that I did.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Making Things Better!

    I had some problems concerning service and my car inspection and also reported a member of the service team who I thought was not attentive to my ...


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    I had some problems concerning service and my car inspection and also reported a member of the service team who I thought was not attentive to my concerns when checking my car in. I want to thank the Service Director, Rick Gauthier, for taking care of all the concerns I had and taking the time to meet with me about them. Rick was very understanding and apologetic to what had happen that week and the week before regarding the service I received at Banks.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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