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Reviews

Average Ratings

4.8
Average based on 104 reviews.
  • Excellent customer service!

    My first experience with Toyota but well assured will not be my last!! I would like to thank Andres, Mike and Dave for taking such awesome care of...

    Dealer Response

    Congratulations on your new Rav4! Thank you so much for such a great review and for coming to visit us at Grappone, we are happy we were able to s...


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    My first experience with Toyota but well assured will not be my last!! I would like to thank Andres, Mike and Dave for taking such awesome care of our needs and surpassing all expectations. All your services provided thru the process we could not ask for better. We look forward to enjoying our brand new Rav4! Thanks again to the Grappone family who make it a pleasure to walk thru the door!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Congratulations on your new Rav4! Thank you so much for such a great review and for coming to visit us at Grappone, we are happy we were able to set you up in a car that you love.


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  • Buying a used car????

    Fair smooth transaction completed with professionalism.


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    Fair smooth transaction completed with professionalism.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 5000 mile service for 2016 Toyota Camry

    Great Sales and Service. Have bought several autos form Grappone Toyota. Quick turn-around in the service department was greatly appreciated.


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    Great Sales and Service. Have bought several autos form Grappone Toyota. Quick turn-around in the service department was greatly appreciated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Grappone/Toyota in Concord NH

    Very pleasant professional staff with many amenities in waiting area.


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    Very pleasant professional staff with many amenities in waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Feedback

    Very pleased with the customer service and quick turn around on maintenance of my toyota


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    Very pleased with the customer service and quick turn around on maintenance of my toyota

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2016 Rav4

    My experience was awesome. I went there to find out my options and got exactly what I wanted. Ryerson knew all the answers to every question we ha...


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    My experience was awesome. I went there to find out my options and got exactly what I wanted. Ryerson knew all the answers to every question we had. If he was not sure of anything he asked his supervisor to be sure we got the right info.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience!

    This was my first experience buying a car from Grappone. I absolutely love my Toyota Highlander! Moe was such a great help and his friendly and ...


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    This was my first experience buying a car from Grappone. I absolutely love my Toyota Highlander! Moe was such a great help and his friendly and professional manner made my experience so less stressful! Thank you Grappone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • First Service on IA

    Great customer service, friendly staff. Very nice waiting area.


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    Great customer service, friendly staff. Very nice waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Grappone Toyota Venza 100K miles service

    Serve Rep was courteous and attentive to my needs; explained repairs and process clearly. Work was performed to expectations. Areas of improvement...


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    Serve Rep was courteous and attentive to my needs; explained repairs and process clearly. Work was performed to expectations. Areas of improvement would be to be more prepared for requests made with the on-line appointment tool and a car wash would be a nice touch that other servers provide

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • My second purchase at Grappone

    I received request from Grappone regarding my 2012 Corolla. They were looking for used Corollas and I had been thinking about getting the RAV4 I h...


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    I received request from Grappone regarding my 2012 Corolla. They were looking for used Corollas and I had been thinking about getting the RAV4 I had always wanted. Good timing! I was warmly welcomed by Mo and he presented a great deal. I really like dealing with Grappone, everyone treats you well and there is no haggling allowed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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