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Reviews

Average Ratings

4.5
Average based on 54 reviews
  • Outstanding!

    Our salesperson, Joel Robinson, knows his stuff; he is perceptive and helpful and through the entire selecting and purchasing adventure my wife an...


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    Our salesperson, Joel Robinson, knows his stuff; he is perceptive and helpful and through the entire selecting and purchasing adventure my wife and I were comfortable with the pace and process. He could, it would seem, anticipate our needs and questions. He has a very easy-going manner matched with a sharp and sequential mind - when we picked up our new car he introduced the technical features of the car in a clear and succinct way, even helping us program some of the vehicles bluetooth and computer accessed features. Phew, what a blessing.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • My third purchase

    I recently purchased my third vehicle from Mike at toyota of keene it was just what I expected great service all the staff are great at what they...


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    I recently purchased my third vehicle from Mike at toyota of keene it was just what I expected great service all the staff are great at what they do.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Robert Rubin

    To whom it may concern, I recently purchased a 2010 Volvo sedan from Keene Toyota / Volvo. We love the car. Ned Lester, was our sales agent. H...


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    To whom it may concern, I recently purchased a 2010 Volvo sedan from Keene Toyota / Volvo. We love the car. Ned Lester, was our sales agent. He was great, as always. We have bought several cars from this dealership. We didn't agree on the price initially, but eventually got there. We feel we paid a fair price for the car. They allowed me to take the car to my mechanic and have him look it over before we finalized the deal. Before we signed, we discovered a spot on the windshield that looked like it had been repaired once before. It had begun to crack. They sent me to Monadnock Glass Co. to have it looked at. It could not be repaired. Both Ned and Bob, the sales manager, said they would replace the glass at no charge to me. In my book, that's service after the sale. I'll be back.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great Buying Experience

    I purchased my used Lexus convertible in July of 2015. The process could not have been easier. This is the second car my family has purchased from...


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    I purchased my used Lexus convertible in July of 2015. The process could not have been easier. This is the second car my family has purchased from Toyota Volvo of Keene, and from the same terrific salesman, Dave Cox.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • New vehicle

    When our car kept breaking down, Mitch found us another used Prias very quickly.

    Dealer Response

    Thank you Mike for taking the time to share your car shopping experience with us! We are pleased to hear Mitch Piper was able to quickly assist yo...


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    When our car kept breaking down, Mitch found us another used Prias very quickly.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Mike for taking the time to share your car shopping experience with us! We are pleased to hear Mitch Piper was able to quickly assist you in finding another more reliable vehicle and provided an informed and enjoyable shopping experience throughout the process. Congrats again on your new vehicle and please don't hesitate to call or stop with any future Prius questions or for regular service. Regards, The Team at Toyota of Keene


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  • Toyota/Volvo of Keene

    I came away feeling that I had a good deal, friendly and knowledgeable service and a beautiful new car. It appeared to me that the philosophy at ...

    Dealer Response

    Thank You Constance for taking the time to share your car shopping experience! We couldn't agree more with your view of our philosophy. Actually o...


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    I came away feeling that I had a good deal, friendly and knowledgeable service and a beautiful new car. It appeared to me that the philosophy at Toyota of Keene is to create an enjoyable experience for the customer, which it did. After I told others of my experience, some said to me that they will only deal with Toyota of Keene! I do see why.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank You Constance for taking the time to share your car shopping experience! We couldn't agree more with your view of our philosophy. Actually our value statement is "Satisfying the needs and building lasting relationships with our customers, employees, and our community is at the core of all the Fenton Family Dealership's values". Congrats again and please don't hesitate to call or stop by with any questions or for your car needs. Regards, The Team at Toyota/Volvo of Keene


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  • Very helpful and professional

    Shawn was very helpful with my purchase of a vehicle online from his dealership. Product was exactly as he described. Painless process .


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    Shawn was very helpful with my purchase of a vehicle online from his dealership. Product was exactly as he described. Painless process .

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • No hassle and no games; an easy, great experience!

    Before this experience, I didn't think I would ever rate a car dealership 5 stars. Over time I've come to despise the car buying process and drea...


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    Before this experience, I didn't think I would ever rate a car dealership 5 stars. Over time I've come to despise the car buying process and dread it every time I have to replace a vehicle. Thankfully, the team at Toyota of Keene renewed my hope that buying a car does not have to be an awful experience. They made it simple, quick, and painless from beginning to end; the only dealership I tried to work with that provided not only great modern service but also a great price up front without having to play the usual games. I didn't even have to go to the dealership until the evening I drove off with the vehicle, which was nice because I drove over an hour to do business with them. Cathy G started the great experience by responding quickly to my internet request for a quote, focused on understanding the specifics I was looking for, and provided the out-the-door price as requested. They didn't have the exact model and color I was looking for, so they arranged a swap with another dealership and got the vehicle in a couple days. Joel R. then took over and worked out the details for our appointment to pick up the vehicle. He had the vehicle prepped and ready to go before we got there, answered all our questions, and was also great to work with. Joel and Branko K (the business manager that walked us through the final paperwork and options clearly and without any pressure) had us in and out of there quick enough that our two children were still keeping themselves entertained at the building block table in the showroom! Thank you all for doing business with integrity, focusing on providing a great customer experience, and a great price! I strongly recommend if you're in the market for a new car to start here and save yourself some time and headaches!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excellent Car Buying Experience with Joel!

    Joel was very detailed and helpful throughout my car buying experience. He was responsive and timely to my emails and phone calls!

    Dealer Response

    Thank you for taking the time to rate and review us here Meghan! Very pleased to hear you had the opportunity to work with Joel; we agree Joel is ...


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    Joel was very detailed and helpful throughout my car buying experience. He was responsive and timely to my emails and phone calls!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to rate and review us here Meghan! Very pleased to hear you had the opportunity to work with Joel; we agree Joel is wonderful at making sure his customers' car shopping experience is enjoyable yet informative. Congrats again and please don't hesitate to call or stop by with any questions or for regular service. Cheers Meghan, The Team at Toyota Volvo of Keene


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  • New Rav4

    Great Dealership, wouldn't buy anywhere else. Joel is an awesome salesman and made sure I didn't have any unanswered questions, before I pulled ou...

    Dealer Response

    Thank you Kathy for rating and reviewing your shopping experience with us! Great to hear you had the opportunity to work with Joel; We agree he is...


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    Great Dealership, wouldn't buy anywhere else. Joel is an awesome salesman and made sure I didn't have any unanswered questions, before I pulled out of the lot.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Kathy for rating and reviewing your shopping experience with us! Great to hear you had the opportunity to work with Joel; We agree he is pretty awesome at making sure his customers have an enjoyable yet informed, no pressure shopping experience. Congrats again on your new vehicle purchase Kathy, and hope you have a great rest of the summer! Regards, The Team at Toyota Volvo of Keene


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