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Metro Ford Sales & Service

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (235 reviews)
Visit Metro Ford Sales & Service
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (855) 581-2944 (855) 581-2944
Used (855) 581-2941 (855) 581-2941
Service (866) 218-8757 (866) 218-8757

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (235 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Metro Ford Sales & Service from DealerRater.

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excellent car buying experience.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I saw the car $22,000 when I went to the dealer the car

I saw the car $22,000 when I went to the dealer the car was $32,000. When I asked why he said plus tax with the documents plus $3,000 lot fee. This trick is not fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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It's a great dealership and I would love to have to come

It's a great dealership and I would love to have to come back and get another car from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They were prompt and fast, easy to deal with, and

They were prompt and fast, easy to deal with, and honestly recommended what I needed and didn't need. I appreciated how clearly they explained and detailed all they had done and my car's current condition. The only thing I wish they would improve is their waiting area. But it's a very old dealership and the building shows it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Went to get "the works", the wait time was way less than

Went to get "the works", the wait time was way less than usual plus I've had a minor accident a few days earlier where someone hit my back bumper. They checked it out for me at no extra cost. Staff was very nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Didn’t have to want long for my oil change and was

Didn’t have to want long for my oil change and was informed about some work that needed to be done but not Wright mow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I came for a break checkup and were completely honest

I came for a break checkup and were completely honest telling me that my brakes were good and no work is necessary. They didn’t force any services. Professional work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to make a appointment.

Easy to make a appointment. Staff was courteous. Small waiting area for the amount of people waiting. Oil change took well over a hour with having a appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service.

Great service. Friendly staff. Trust their expertise. The wait time is good. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Went to get an oil change (the works), and the wait was

Went to get an oil change (the works), and the wait was almost two hours. Waiting area clean.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.