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Reviews

Average Ratings

4.8
Average based on 37 reviews
  • Great pricing, honest people.

    Had a great experience at Bournival Jeep while purchasing a new Jeep Grand Cherokee. I started the process on the internet, got a very competitive...


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    Had a great experience at Bournival Jeep while purchasing a new Jeep Grand Cherokee. I started the process on the internet, got a very competitive price on the vehicle. John Renaud was very knowledgeable and straight forward about the vehicle. The typical "sales pressure" associated with buying a vehicle wasn't there. Jessica was a pleasure to deal with on the finance side. I gave her where I thought I should be given credit scores and trade-in and she was able to meet all of my goals. She also bailed me out as I was under a bit of a time crunch and she stayed late on a Saturday (and even tuned water into wine by getting banks to work late). Overall a very pleasant experience and we will be working with Bournival again.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Audi Q5 2.0T

    Very Friendly, very quick, and got us in our 2015 Audi Q5 they very next day (they detailed it for us).. Hassle free and they also have a very nic...


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    Very Friendly, very quick, and got us in our 2015 Audi Q5 they very next day (they detailed it for us).. Hassle free and they also have a very nice play spot for kids plus all the snacks.. Thank you so much for our new car..!! We love it and can't be any happier..!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best Car Buying Experience We have ever had!!!

    Easiest Car Buying experience I have ever had from start to finish. We got great financing and Car was ready when we were for pick up. We also g...


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    Easiest Car Buying experience I have ever had from start to finish. We got great financing and Car was ready when we were for pick up. We also got a full 26 gallon tank of gas. Sales person was GREAT and never pushy

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • awesomeness :)

    I never bought a new car before I came to Bournvial Jeep in Portsmouth. I did a ton of research before hand: I had my heart set on a Nissan Xterr...


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    I never bought a new car before I came to Bournvial Jeep in Portsmouth. I did a ton of research before hand: I had my heart set on a Nissan Xterra until I researched used vehicles and some of the disappointments of the new vehicles, I looked at Subarus but I wanted something that had more power but with similar gas mileage, I looked at the ever reliable Toyota but I wanted a vehicle with a manual transmission. Finally, I decided on a Jeep, so I researched how to deal with a dealership since I have had unpleasant run ins at previous dealerships back down south. So I did my homework about the practicalities of driving a car (yea sounds silly but trust me, there are things you don't think about like for me -driving ~50 miles a day between work and back - that's a long time in the car, it better be comfortable). I called in and spoke with my salesman, Jeremy, and he full heartedly supported my request to test drive a new Jeep Renegade Latitude from Portsmouth back to the house to get a true feel of what I was getting into. That car is SO MUCH FUN to drive! He walked me through everything that I had questions about, helped teach me how to work the navigation system, bluetooth settings, USB settings, radio, settings for speed limit overage warnings, how to work the middle screen on the dashboard that toggles between the tire pressure, fuel economy, text messages, etc. He was very patient with my requests and making sure I knew what I was getting into. Jessica in the finance department was fabulous in getting me approved for the Renegade with a bit more bells and whistles than I needed, but I definitely deserve :) I never thought the process could actually be fun, but I got lucky with the staff I got to interact with that day. Normally I would try to take the sticker of a dealership off after I purchase the vehicle, but I proudly sport Bournvial Jeep in the back of my black beauty of a beast 75th anniversary 2016 Jeep Renegade Latitude. Talk about some Jeep love happening in my life. Wanna go to a reliable, no gimmicks, and awesome dealership to trade in or purchase a vehicle? I highly recommend you do your homework and let these guys help you out!!!! They will have my loyalty as long as I am in the NH area :) <3

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Car Buying Experience!

    The car buying experience was easy and fun! Every employee was welcoming. Jeremy and Tito (sales) were awesome; friendly, knowledgeable, and ver...


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    The car buying experience was easy and fun! Every employee was welcoming. Jeremy and Tito (sales) were awesome; friendly, knowledgeable, and very patient. No pressure buying experience. I highly recommend Bournival Jeep!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Best Car Buying Experience!

    This was the best experience we have ever had with a dealership. Our salesman, Mike Hollis, made us feel at ease with his pleasant & warm manner &...


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    This was the best experience we have ever had with a dealership. Our salesman, Mike Hollis, made us feel at ease with his pleasant & warm manner & his knowledge about the vehicle we were looking at. He answered every question we had & made us feel comfortable with no sales pressure at all. He made sure we were satisfied with our test drive & we were impressed that he knew all about this vehicle since it was a Kia that was not sold new from Bournival Jeep. We highly recommend Mike Hollis & Bournival for honoring their promises & providing quality service. All car buying experiences should be like this!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great experience again!

    This is our second purchase from Bournival and all I can say is when you're looking to buy a Jeep - go there. Response to questions was excellent,...


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    This is our second purchase from Bournival and all I can say is when you're looking to buy a Jeep - go there. Response to questions was excellent, they really know Jeeps (that's all they sell of new cars), and they want your business. They even have an off-road course out back of the dealership! Shop around if you want, but end up there.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Outstanding sales process beginning to end!

    I have never experienced an easier car buying process. Everyone that I dealt with was extremely friendly and knowledgeable. I highly recommend Bou...


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    I have never experienced an easier car buying process. Everyone that I dealt with was extremely friendly and knowledgeable. I highly recommend Bournival Jeep!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Excelent Service Everytime

    When I need service on my Jeep this is my go to service department!!! The knowledgeable and friendly staff are always welcoming. I called and spok...


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    When I need service on my Jeep this is my go to service department!!! The knowledgeable and friendly staff are always welcoming. I called and spoke to Mike who got me in as soon as possible. I met Kayla and Mike in the morning and they took great care of me. I was even able to get a lift to work by Dennis in a brand new Jeep. It really was a great way to start my day. I always know my Jeep is in great hands with them and Kayla is a great addition to the team. Thank you all again!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Bournival Jeep

    I just purchased my second Jeep and I am extremely happy. Steve Tobey was my salesperson and the process could not have been better.


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    I just purchased my second Jeep and I am extremely happy. Steve Tobey was my salesperson and the process could not have been better.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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