Berman Nissan of Chicago

Berman Nissan is the best dealership ever. Everyone is always so nice. I love servicing my car there. sara kaplanovice truly makes the serivce experience... worth it, specially she’s able to speak Chinese that makes us feeling comfortable and helpful.

I usually service my car with Autobarn and trust their service advisors, but since Berman is on my way home from work I figured I would give them a try.... I went in for an oil change and after inspection was told my rack and pinion was leaking and would need to be replaced. When I mentioned my car should be under warranty he immediately said "no it expired in February" and proceeded to tell me it would cost almost $2,000 to fix. I told him I was shocked at the issue since I haven't noticed anything wrong with the car and if it was leaking wouldn't I notice puddles under my car in the garage? He said it could be a minor leak that isn't dripping down to the floor. That made no sense to me so I notified him I had extended warranty with Autobarn so I would take it to them. He wasn't happy to learn I had extended warranty or that I would take it to their competitor and warned me it could get worse and I'll notice it in my steering wheel. My husband is handy with cars and I had him check it out and he found no issue with my rack and pinion but said we should take it to Autobarn to be on the safe side since maybe there is a small leak that he's just not seeing. We take it to Autobarn and what do we find out.....there is absolutely nothing wrong with my car. The guy even took my husband to the shop and showed him underneath my car that it is in perfect condition. So Berman saw my warranty was expired and tried to sell me expensive unnecessary work that I would have to come out of pocket for. SHADY SHADY SHADY salesman you just lost a potential repeat customer. I rather drive the extra 15 minutes to get to Autobarn who haven't once tried to cheat me in the 3 years I've owned my car.

The buying process was hassle free. The sales person was very knowledgeable about the truck. Ramon was very very nice. He explained everything about the... truck and other products available .

Brad was very helpful and knowledgeable, I came in for some work on my car and he made the experience a lot less stressful! I usually hate dealing with... car problems, but this was definitely a good place to go! Will definitely be returning in the future, thanks for being awesome!

"Great service department " - 2017 Titan Service advisor Brad is great. He is polite, courteous, knowledgeable, professional, responsive and... very thorough. The service technician made the required repairs in a timely & professional no nonsense manner.

Berman Nissan is the best dealership ever. Everyone is always so nice. I love servicing my car there. Danny Garcia truly makes the serivce experience worth... it!

Jesús HELPED ME OUT. Me gustó mucho la atención que me dieron. Me ayudó mucho consiguiendo la aprobación del Banco. En este lugar... ayuda mucho a la población hispana.

Este es el segundo carro que compro en este dealer. Me gusta mucho la atención y todo lo mucho que ayudan a los clientes. Les recomiendo mucho este... dealer y a Jesus Aguilar que fue mi vendedor.

Pleasant experience overall. They went overboard getting me a car and I got a car I could afford and liked. Great job to the whole Berman Team

My wife and I were helped by Faustino Bahena. Car buying can be a difficult process and one that makes people uncomfortable. Faustino flipped that on it’s... head. Service was excellent, and he couldn’t have made things easier. I’m recommending Berman Nissan to all friends and colleagues and making sure they only go to Faustino.