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Reviews

Average Ratings

4.7
18 lifetime reviews.
  • Thanks John

    I had to travel 3 hours to get my car. John and the rest of the team made sure the process was smooth and efficient.. They took in my trade and go...


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    I had to travel 3 hours to get my car. John and the rest of the team made sure the process was smooth and efficient.. They took in my trade and got me going in my new car in 90 minutes. That is service.... Very highly recommended!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • RDX Purchase

    I had to travel an hour to get my car. John and the rest of the team made sure the process was smooth and efficient.. They took in my trade and go...


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    I had to travel an hour to get my car. John and the rest of the team made sure the process was smooth and efficient.. They took in my trade and got me going in my new car in less then two hours. Excellent service.... Very highly recommended!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    All the staff were very helpful, making sure I got everything I needed. I was greeted promptly upon arrival and made to feel very welcome. Definit...


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    All the staff were very helpful, making sure I got everything I needed. I was greeted promptly upon arrival and made to feel very welcome. Definitely would recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Thanks Rawle

    Prime Acura North is a great place to buy a vehicle from there was no pressure on buying the car I was interested in.the sales mangers were easy ...


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    Prime Acura North is a great place to buy a vehicle from there was no pressure on buying the car I was interested in.the sales mangers were easy to deal with would buy from them again Thanks for making it a easy process

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not transparent

    Salesman stated price on vehicle was non-negotiable, market priced and very competitive. Very transparent he said. When we stated believed over ma...


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    Salesman stated price on vehicle was non-negotiable, market priced and very competitive. Very transparent he said. When we stated believed over market price and was ready to leave he got on his computer and low and behold the Internet price was almost $1500 less. What a shock! We believed he was hoping to get us to buy the car at the higher price knowing what the Internet price was. What he didn't know was, we knew the Internet price too. Would not trust or do business with any Prime Dealership. Bought same type vehicle later that same day at another car sales establishment.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Used Car Purchase

    Prime Acura North is a pristine facility with great customer service. The purchasing of our used car was pretty much stress free. Our salesman Joh...


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    Prime Acura North is a pristine facility with great customer service. The purchasing of our used car was pretty much stress free. Our salesman John was polite and easy to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best car dealer I have ever worked with.

    Kudos to our sales representative, Cavan. Also great were Scott, Anthony and Mike. We spent a considerable amount of time and energy, as did the...


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    Kudos to our sales representative, Cavan. Also great were Scott, Anthony and Mike. We spent a considerable amount of time and energy, as did they, on selecting our RDX. Throughout the process these folks were patient, available and considerate. If you are in the market for an Acura, this is the place to go. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Easy process - Thanks John Rydin!

    Thank you John for making the purchase of our new MDX such an easy and enjoyable process.


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    Thank you John for making the purchase of our new MDX such an easy and enjoyable process.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Smooth sailing!

    Everyone at the dealership was very accommodating. Would difinately recommend if your looking for new wheels.


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    Everyone at the dealership was very accommodating. Would difinately recommend if your looking for new wheels.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Above and beyond what's required

    My husband and I couldn't be happier with our experience with this dealership! After searching for several months for the perfect car one came ava...


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    My husband and I couldn't be happier with our experience with this dealership! After searching for several months for the perfect car one came available at Prime. Due to our distance we had to work out most of the details over email. Rawle responded quickly to answer all of our questions. Even after agreeing to a purchase price and stating that we definitely wanted the vehicle Prime insisted on replacing the tires and brakes before we drove it off the lot. Due to the added work, the car was not going to be available in time for us to take it that day so, without hesitation, they gave us a loaner (we had a one way rental) and offered to deliver the car to us in CT. Two days later it arrived in CT detailed with a full tank of gas. To make matters worse we left some items in the loaner - they shipped it to our home at no cost to us. Everyone at this dealership went above and beyond in so many ways to ensure we were happy buyers. I would drive another 3 hours to purchase my next car from this group. Job well done!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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