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Reviews

Average Ratings

4.2
35 lifetime reviews.
  • 2004 Frame Recall went well, TY !!!

    Having a major repair done such a total frame replacement, even under warrantee, can be a nail biter, but the folks at Hulbert did their level bes...


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    Having a major repair done such a total frame replacement, even under warrantee, can be a nail biter, but the folks at Hulbert did their level best to keep me informed and happy. At a whopping 282,000 miles, I knew there would be things rusted or normally worn that could not reasonably be reused, so I had mentally prepared myself for some expense to have my beloved Tundra "restored". Steve in Service called me whenever they came across things that broke or were unsafe to re-use. I felt their assements were accurate and although somewhat costly, I did not feel "nickle-dimed" by things that were not truely necessary. I also felt the quality of workmanship was superb. Thanks for making my old truck new again!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    I called Toyota to see if they could find me new wheel coverings for my Rav 4 and Justin was so very helpful. He called me right back and gave me ...

    Dealer Response

    Thank you for taking the time to share about you experience with our service and parts department, Ashley. We are happy to hear that Justin was ab...


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    I called Toyota to see if they could find me new wheel coverings for my Rav 4 and Justin was so very helpful. He called me right back and gave me all the information I needed very polite and caring! He got right on tracking my car parts down and called me back within the hour. Great place to go and get the things you need!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share about you experience with our service and parts department, Ashley. We are happy to hear that Justin was able to provide such excellent and timely service for you. We hope you are enjoying your new Wheeling coverings and we look forward to work with you again in the future.


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  • RAV4 Excessive Oil Consumption Recall

    This is my third attempt of trying to receive a response, on excessive oil consumption for out RAV4. Toyota contacted us about this issue, and not...

    Dealer Response

    David, thank you for expressing your continued concerns with us. Our team works our best to get in touch with all customers that are looking to ge...


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    This is my third attempt of trying to receive a response, on excessive oil consumption for out RAV4. Toyota contacted us about this issue, and not the other way around. You do Toyota and your dealership a great disservice of ignoring a customer who has a legitimate problem. It's this type of behavior that gives car dealers such a bad reputation. Please respond. Dave

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    David, thank you for expressing your continued concerns with us. Our team works our best to get in touch with all customers that are looking to get to the bottom of things with their service. Earlier in the month we had responded to your review, asking for you to connect with us at your earliest convenience. We have not heard back from you since that time. Hurlbert Toyota takes pride in offering great customer service and doing whatever we can within reason to ensure your satisfaction. If you have any further questions or concerns, please be sure to let us know. Thank you.


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  • Warranty Service

    5,000 mile inspection. Courteous service and only had to wait a short time for the same to be completed.

    Dealer Response

    Thank you so much, Elaine, for taking the time to share your feedback! We are so happy that you enjoyed working with our team for your 5,000 mile ...


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    5,000 mile inspection. Courteous service and only had to wait a short time for the same to be completed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Elaine, for taking the time to share your feedback! We are so happy that you enjoyed working with our team for your 5,000 mile inspection. We hope that the next 5,000 miles are great, and look forward to being there to support the journey!


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  • Standard Service

    Great and reliable service. Always prompt and courteous.

    Dealer Response

    Thanks, Bud, for sharing your review with us! We are always happy to help take care of your vehicle and ensure your safety behind the wheel. We ho...


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    Great and reliable service. Always prompt and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Bud, for sharing your review with us! We are always happy to help take care of your vehicle and ensure your safety behind the wheel. We hope to see you again down the road!


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  • Shelley Holt

    I have owned only Subarus since the 70s. I have never found anyone, after all this time, that clearly understood my need for a seat that I could ...

    Dealer Response

    Shelley, we are so honored to be the dealership of choice for your first new car in 13 years! Your satisfaction is very important to us, as is the...


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    I have owned only Subarus since the 70s. I have never found anyone, after all this time, that clearly understood my need for a seat that I could drive a long distance in without pain in my back. Jason Glaser listened and understood. Despite my finding a Toyota that I thought would be good for my back he found one that was perfect and cost less. He went out of his way to help in every way. The person that explained the details of the inside mechanics of using the car was also fabulous. His name is Dave and he did not tire of my questions. I had not had a new vehicle for 13 years. Many changes for sure. I had no idea. He made everything easy to understand. I may sound like an idiot but I am not. When it comes to new cars, maybe! I really had no idea how much had changed. Jason and Dave made me feel like I could ask any question. I will enjoy this car knowing that if I need anything regarding this car they will keep their word and respond to what I might need fixed or changed. Thanks guys, you're the best. Never thought I would not be in a Subaru. I will always use this dealership and send friends there as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shelley, we are so honored to be the dealership of choice for your first new car in 13 years! Your satisfaction is very important to us, as is the relationship we build with you during your search and beyond. There is none better than Jason to have been there for you to help find you a great vehicle to support your back during long trips and to support your wallet in the long run. He is a wonderful asset to our team, willing to go out of his way to ensure your needs and questions are met and answered. We will be sure to pass along your compliments to him and our management team so they know of your appreciation. In the meantime, let us be the first of many to congratulate you on your new Subaru! Enjoy your new ride, and please come back to see us again anytime!


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  • Impressive and quick service

    Every aspect of my service visit was simple and easy.

    Dealer Response

    Hannah, we expect nothing less of each and every one of our teammates! We work hard to make sure your car is always in proper working condition wh...


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    Every aspect of my service visit was simple and easy.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hannah, we expect nothing less of each and every one of our teammates! We work hard to make sure your car is always in proper working condition when you drive off. If there is anything we can do for you in the future, please be sure to let us know. Thank you for stopping by!


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  • Friendly Hurlbert Dealership

    Friendly staff, great service. My husband and I have both purchased and have our cars serviced here. It's always a positive experience at this de...

    Dealer Response

    Ann, you will always be welcomed by our friendly staff here at Hurlbert Toyota! We are happy to have you as a recurring customer, for we enjoy wor...


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    Friendly staff, great service. My husband and I have both purchased and have our cars serviced here. It's always a positive experience at this dealership. From the moment you enter the building some is there to greet, and assist you.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ann, you will always be welcomed by our friendly staff here at Hurlbert Toyota! We are happy to have you as a recurring customer, for we enjoy working with family. Your satisfaction is always our top priority, and we will go to great lengths to ensure you and your husband always leave with a smile. Thank you for your business and your feedback, and have a wonderful day!


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  • Toyota Rav4

    The whole purchasing process at Hurlbert Toyota was easy. Alex in sales and Chris in financing were both extremely helpful and straightforward in...

    Dealer Response

    Thanks, Donna, for sharing your experience with our team! We are so incredibly excited that you had an easy, comfortable time working with Alex an...


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    The whole purchasing process at Hurlbert Toyota was easy. Alex in sales and Chris in financing were both extremely helpful and straightforward in answering all of my questions. Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Donna, for sharing your experience with our team! We are so incredibly excited that you had an easy, comfortable time working with Alex and Chris to get you into your new car. We are always here for your automotive needs should you have any questions or concerns in the near or distant future. Congratulations, and enjoy your new ride!


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  • Awesome place

    Best and easiest car buying experience ever! Fair prices, no games, no pressure at all. Will go there every time for sure now! Then getting the f...

    Dealer Response

    You will never get less than our best when you are here! We take your automotive needs seriously, and do not rest until we have provided you a qua...


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    Best and easiest car buying experience ever! Fair prices, no games, no pressure at all. Will go there every time for sure now! Then getting the free service checks is so easy and convenient, scheduling is easy and they even have quiet work stations if you want to work while getting service. Awesome place

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    You will never get less than our best when you are here! We take your automotive needs seriously, and do not rest until we have provided you a quality experience that leaves you with a grin and a new set of wheels. Thank you so much for your business and your feedback. Until next time, enjoy your ride and have a great day!


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