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MidTown Toyota

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 5:00 PM

MidTown Toyota Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 5:00 PM

Tuesday

6:30 AM - 5:00 PM

Wednesday

6:30 AM - 5:00 PM

Thursday

6:30 AM - 5:00 PM

Friday

6:30 AM - 5:00 PM

Saturday

7:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2000

Here at our Chicago new Toyota dealership, we're dedicated to providing customers with our best possible deals and building lifelong relationships with each and every one. We provide a great inventoriy of new Toyotas, along with a great selection of pre-owned vehicles.

...



Not only is our inventory one of our greatest qualities, we also have a superb sales team. Our Midtown Toyota team is one of the friendliest and most knowledgeable groups around. They understand how important this decision is to each shopper and will be attentive in answering any questions one may have to make the buying process enjoyable rather than burdensome.

"Family Owned and Operated for over 40 years"

Service

Oil, Filter Change

$28.95 and up*

Brake Inspection

Complimentary

Detailing

$125 and up*

Wheel Alignment (FWD)

$99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
400 lifetime reviews. Includes reviews of MidTown Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 15, 2019

    I came in for an oil change and Brain was very attentive and helpful. He provided exceptional customer service by taking the time to review my warranty... details with me and also informing me of my Rav4's maintenance schedule. I highly recommend Brian and appreciate his outstanding customer care.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks again for servicing with us and for sharing your wonderful review. We appreciate the support!


    Worked with:
    Brian Matuszewski

    Service Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    October 7, 2019

    Explained everything step by step and helped me with choosing the car and taking care of the paperwork. I really appreciated everything he did during my... visit.

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks again for your purchase and for sharing your experience, Pamela! We hope you are enjoying your new car and wish you many happy miles!


    Worked with:
    Jason Rodriguez

    Sales

    (5.0) 8 reviews

  • 1.0 out of 5
    September 14, 2019

    Drove from Milwaukee to this dealership today. The location is terrible. Everywhere u try to park is tow zone. Sale is terrible. No greeting. The sale... guys just left us and told us to wait at the car never came back. So I brought then the key and left. The guy told us o sorry are are busy and shore on stuff. F....my xxx busy chatting

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologize if your visit with us did not go well. There is limited space when you are in the city of Chicago. We hope to have the opportunity to w...ork with you again. Please contact our General Manager, Lane Gibson at 773 622-6300.

  • 5.0 out of 5
    September 12, 2019

    When I entered I didn't know what they'd find but I was taken care of quickly. Everyone was so helpful and they did an excellent job at a fair price.... I'm so grateful to the Toyota staff.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so grateful to have you as our customer, Tim! Thanks for sharing!


    Worked with:
    Brian Matuszewski

    Service Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    August 23, 2019

    Great service and showed me every step of the way what the issue was and how they were going to fix it. Thanks so much!!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for being our customer, Blair!

  • 5.0 out of 5
    August 19, 2019

    I pulled my 4Runner TRD Pro into the service drive and the Midtown team got to it immediately. Im very happy with the dealership overall.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to have you as our customer. Thanks for sharing!

  • 4.0 out of 5
    August 19, 2019

    I was trying to figure out why Toyota's replacing a condenser cost so much? Is it the labor that is involved compared to other vehicles that need the... same item replaced?

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our technicians are under Toyota USA schedule of hours for each type of repair on each individual vehicle. It may vary from vehicle to vehicle. Thi...s is believed to be with all manufacturers. Our pricing is in line with area pricing.


    Worked with:
    Alex Sarmiento

    Service Advisor

    (4.9) 8 reviews

  • 5.0 out of 5
    August 9, 2019

    Brian M in the service dept always provide great service. If he wasn't there I would go to another dealer for my service. Thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear Brian takes such good care of you! Thanks for being our customer and for sharing your thoughts!


    Worked with:
    Brian Matuszewski

    Service Manager

    (5.0) 5 reviews

    Guy H Drake III

    General Sales Manager

    (4.9) 31 reviews

  • 5.0 out of 5
    August 8, 2019

    I brought my car for regular service. They are very efficient and took care of my needs immediately. Brian and his team are the best. They have excellent... interpersonal and technical skills. I have been going there for all of my Toyotas for over 10 years and am very happy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for being our customer and sharing your thoughts on working with us!


    Worked with:
    Brian Matuszewski

    Service Manager

    (5.0) 5 reviews

  • 5.0 out of 5
    August 2, 2019

    I have been buying vehicles from them for years and so have my children and family and friends. I am on my 10th vehicle and have always been satisfied... in both price and service. I know the personnel there as friends from Carlos, Stanley, Jim and others in service to Guy the show room manager and Wanda in the office and the cashiers. Never a complaint I and my family and friends would all recommend Mid-Town Toyota to anyone they won't regret it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to have you as our long time loyal customer! Thanks again and we look forward tow working with you for many years to come. Enjoy you...r new car and we wish you many happy miles!!!


    Worked with:
    Jim Christensen

    Assistant Service manager

    (5.0) 29 reviews

    Guy H Drake III

    General Sales Manager

    (4.9) 31 reviews

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