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Reviews

Average Ratings

4.8
Average based on 83 reviews
  • Incredible expierence!

    What an great sales experience! Everyone was so helpful. I was turned down from my own credit union as well as a few other dealer. Morong was the ...

    Dealer Response

    Thank you Mary. We hope you enjoy your new Touareg. Bill Sowles, President


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    What an great sales experience! Everyone was so helpful. I was turned down from my own credit union as well as a few other dealer. Morong was the only place willing to help me. I was able to get into the VW Touareg I wanted. I highly suggest you come here!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Mary. We hope you enjoy your new Touareg. Bill Sowles, President


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  • Mrs Shelley L Brakett

    My salesman , Ted Cianchette, was most helpful in my process to choose a new vehicle. Ted allowed my husband, son and myself to visit the dealersh...

    Dealer Response

    Thank you so much for writing us a review. Ted Enjoyed working with you as well and we hope you enjoy your new vehicle.


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    My salesman , Ted Cianchette, was most helpful in my process to choose a new vehicle. Ted allowed my husband, son and myself to visit the dealership on more than one occasion and drive several cars on our own without salesman pressure, when I would come back he would answer all of my questions in an informative way with no pressure helping me to make my decision to purchase the Audi Q5. Once I made my decision he then took us through the process again giving many options and explaining the process in detail, this was also fast and efficient. Ted spent time with me prior to leaving with my new car to explain the cars functions etc. in detail without going overboard. I an in hopes that service will go just as well as sale. He is not just a good salesman he is a kind and considerate individual and an asset to Morong Falmouth. I am very pleased with my decision to purchase the Audi Q5 as it meets all of my needs in a car and most of all I fell safe and confident driving it. Thank you to all involved !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you so much for writing us a review. Ted Enjoyed working with you as well and we hope you enjoy your new vehicle.


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  • Sheila Anderson Cumberland Me

    We've never had a greater car buying experience than we've had with Morongs and all who were involved with the purchase of our VW Convertible. Our...

    Dealer Response

    Sheila, Thank you for writing us a review. Andy enjoyed working with you as well. We hope you are enjoying your Bettle in the warm weather.


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    We've never had a greater car buying experience than we've had with Morongs and all who were involved with the purchase of our VW Convertible. Our sales person, Andy Rogers has been incredible and Morongs is very lucky to have him on their team. We will certainly recommend Morongs and Andy to our family and friends. Thank you again for great customer service Andy!!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Sheila, Thank you for writing us a review. Andy enjoyed working with you as well. We hope you are enjoying your Bettle in the warm weather.


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  • just the best

    I am a loyal Morong and VW customer but my last experience was just the best. I have leased my last 2 cars from my hero, Ted Cianchette. Ted conta...


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    I am a loyal Morong and VW customer but my last experience was just the best. I have leased my last 2 cars from my hero, Ted Cianchette. Ted contacted me because my lease was coming due - my plan was to buy my car but turns out it is cheaper to lease a new car (of course it is...) so Ted had my new car already picked out when I came in to talk - I need a stick which is hard to come by in ME but he had it all ready for me and had researched what I wanted/needed before I even walked in the door!!! It was easy -peasy and he took the time to go through the whole process - I even met James Bond's younger look alike - but that's a different story. He also had to hook up my flip phone (!) and explain that whole process... I love Morong, I love VW and I love Ted!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Just the best...

    I am a true blue VW driver and loyal Morong customer so I already have high expectations. I have leased my last 2 cars (Jettas) from Ted Cianchett...

    Dealer Response

    Ann, Glad you are happy with your experience and your new vehicle. Ted Enjoyed working with you. Please let us know if you have have any questions.


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    I am a true blue VW driver and loyal Morong customer so I already have high expectations. I have leased my last 2 cars (Jettas) from Ted Cianchette and this time he hit it out of the ballpark. He contacted me because my lease was expiring and my plan was to buy out my car - turns out it was cheaper to lease a new car (of course it was) and Ted went out of his way to do his homework and have the car of my dreams located when I went in to talk to him - I drive a standard and those are hard to come by in ME but he found me one! He is just the best - he talked me through the whole process, didn't treat me like I was a girl, took the time to make sure I had my phone (flip!) connected and I couldn't be happier. I love Morong, I love my car and I love Ted!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Ann, Glad you are happy with your experience and your new vehicle. Ted Enjoyed working with you. Please let us know if you have have any questions.


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  • Great Experience From Start to Finsih

    I stopped by Morong on a whim hoping they'd have a used Tiguan for me to test drive. As it turns out, not only did they have one, but they had THE...


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    I stopped by Morong on a whim hoping they'd have a used Tiguan for me to test drive. As it turns out, not only did they have one, but they had THE one that had all the amenities I was looking for. After taking it for a test drive, sleeping on it a night and reading reviews, I went back the next day to buy it. Andy Rogers answered every question I had. Everyone at the dealership was polite, friendly, and the entire experience was very casual and no pressure. Each time I had any questions, Andy was very quick to reply by email, and very thorough with his answers. I wouldn't hesitate to recommend Morong to my friends and family.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great experience

    We worked with Andy Rogers to buy a new Mazda. After having been to several dealerships, our experience at Morong was fantastic. We will both reco...


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    We worked with Andy Rogers to buy a new Mazda. After having been to several dealerships, our experience at Morong was fantastic. We will both recommend it to others, and plan on returning if/when we are in the market for a new car again.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A+ Service experience

    I was very impressed with Morong Falmouth's service people. I had what I considered an emergency (a burned out headlight). They were able to get m...


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    I was very impressed with Morong Falmouth's service people. I had what I considered an emergency (a burned out headlight). They were able to get me in the same day (to accomodate my schedule), I would reccomend Morong Falmouth's service department to everyone.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great service!

    We recently purchased both a new Audi and a used vehicle for our teenage daughter. Greg Copenhagen was great to work with; making our purchases ve...


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    We recently purchased both a new Audi and a used vehicle for our teenage daughter. Greg Copenhagen was great to work with; making our purchases very easy. There was no pressure to buy, he listened, paid attention to the needs of our large family and was very patient with us when we tried and retried several vehicles before making a final decision. After purchasing our Audi we went back and discussed purchasing a used vehicle for our daughter. Again, no pressure to buy. He knew what we were looking for and kept us updated when a vehicle came in that he knew we'd be interested in. Eliminating the hassle of having to check/research on a daily/weekly basis. Thank you, Greg! We will be back!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Professional and friendly place to deal with.

    Started with an internet search that resulted in an e-mail response by Morong. This continued with a dialogue, by e-mail, with Scott. We decide to...


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    Started with an internet search that resulted in an e-mail response by Morong. This continued with a dialogue, by e-mail, with Scott. We decide to meet Scott which resulted in our leasing a 2016 Jetta Sport. Best Car leasing / Buying experience yet.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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