Berlin City Toyota Lexus

New 888-253-8983 Dealer Website
Used 888-768-9741 Email Dealer
Service 866-809-8389

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Reviews

Average Ratings

4.9
275 lifetime reviews.
  • Toyota Tacoma

    The best experience I've ever had purchasing a vehicle. Nick Nadeau is top notch. Never felt pressured at any time. He went out of his way to help...

    Dealer Response

    Hello Rick D, Thank you for your business. We appreciate your feedback and hope you are enjoying your new vehicle.


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    The best experience I've ever had purchasing a vehicle. Nick Nadeau is top notch. Never felt pressured at any time. He went out of his way to help us-much appreciated. I would recommend this dealer to friends. I bought what I wanted at a price that fit my budget. Berlin City A+

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Rick D, Thank you for your business. We appreciate your feedback and hope you are enjoying your new vehicle.


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  • Awesome experience

    True online buying experience. On the phone with Josh Bisson for 15 minutes and car was at my door step 1000 miles away in 2 days. I did pay $500 ...


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    True online buying experience. On the phone with Josh Bisson for 15 minutes and car was at my door step 1000 miles away in 2 days. I did pay $500 for the delivery but a very minimal amount considering the savings I had buying the car. Josh is great and I would highly recommend him and the dealership any day. I would also like to thank the drivers Penny and Barbara who drove the car through a blizzard to have it delivered on time. Great ladies, very friendly. The whole paper work at home was over in 10 minutes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • 100% satisfaction guaranteed!

    I've been looking for a new truck for a few months. I started the search with Nick Nedeau back in Nov and left the lot with my dream truck yester...

    Dealer Response

    Hello Todd, Thank you for your business. We appreciate your feedback and will pass along your compliments to Nick. We hope you are enjoying your...


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    I've been looking for a new truck for a few months. I started the search with Nick Nedeau back in Nov and left the lot with my dream truck yesterday (1/11). Nick was extremely informative, very knowledgeable and his no pressure mentality led me to the purchase of my new truck. He and his team took such great care of me that I can without hesitation recommend him if you or a friend are looking to make your next auto purchase. We've all been there: there are times you feel like you've been "sold" a car and other times like you've "purchased" your car and I have to say, if you're looking to make a purchase for you or your family Nick and Berlin City is the place to go!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Todd, Thank you for your business. We appreciate your feedback and will pass along your compliments to Nick. We hope you are enjoying your new truck.


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  • Great buying Experience

    It was very refreshing working with Nick Nadeau, Internet Sales Manager and the staff at Berlin City. I had emailed Nick what I was looking for a...

    Dealer Response

    Hello F&S, Thank you for taking the time to share your experience. We appreciate your business and hope you are enjoying your new Rav4!


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    It was very refreshing working with Nick Nadeau, Internet Sales Manager and the staff at Berlin City. I had emailed Nick what I was looking for and the deal I wanted on a new Rav4. I received their best price upfront and when I went in, it was exactly what they had stated. In fact, the deal was so good my wife ended up purchasing a similar vehicle as well. I must say it was the best car buying experience we have had in the 30 years of buying new vehicles. Hand's down, the best dealership I have worked with in Maine.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello F&S, Thank you for taking the time to share your experience. We appreciate your business and hope you are enjoying your new Rav4!


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  • Helpful

    I inquired about a used vehicle. It was no longer on the lot, bUT the salesman was happy to find other cars that were similar for me.

    Dealer Response

    Hello Ms. Libby, Thank you for your business. We appreciate your feedback and hope you have a great holiday season and Happy New Year!


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    I inquired about a used vehicle. It was no longer on the lot, bUT the salesman was happy to find other cars that were similar for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Libby, Thank you for your business. We appreciate your feedback and hope you have a great holiday season and Happy New Year!


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  • Nick Nadeau

    Our most recent experience with Berlin City and Nick Nadeau was more than a vehicle purchase, it was a life style change for our family. My in...

    Dealer Response

    Hello Mr. Goodwin, Thank you for sharing your experience. We love to hear stories like yours and will share your feedback with Nick. Thank you f...


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    Our most recent experience with Berlin City and Nick Nadeau was more than a vehicle purchase, it was a life style change for our family. My in laws were at a point in their lives that they needed to downsize from two vehicles down to one. This was an emotional decision for the two of them as one would giving up a portion of their independence. Nick immediately understood the family dynamics and responded with compassion beyond that of a dealership salesperson. He arranged to have a new Tacoma brought around to a secluded area of the service department do to the outside temperature and away from the crowd, let my parents take as much time as they needed and only offer advice when asked. When the decision was made to trade their two vehicles in for a new Tacoma ( as compromise decision for both of them), Nick arrived early, had all of the paperwork prepared which made the sales transaction time to take less than twenty minutes. My wife and I can not express our gratitude enough. He treated our parents with dignity and always had their best interest at heart. I will sing the praises of Nick to any person who in contemplating the purchase of a vehicle. Berlin City has a has a great representative for their brand as well as a superior customer advocate. Mark and Kathy Goodwin

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Goodwin, Thank you for sharing your experience. We love to hear stories like yours and will share your feedback with Nick. Thank you for your business and we hope your in-laws are enjoying their new Tacoma!


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  • BAY from Cumberland

    Purchased a 2016 Tundra in October 2015 from Steve Lawrence, great experience, he listened to my needs and found the vehicle I was looking for in ...

    Dealer Response

    Hello Pats Fan, Thank you for your business and for coming back for your second vehicle! We appreciate your feedback and hope you and your daught...


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    Purchased a 2016 Tundra in October 2015 from Steve Lawrence, great experience, he listened to my needs and found the vehicle I was looking for in the price range I wanted. When it was time to help my daughter purchase a car we went back and saw Steve. He worked up a nice lease package in her price range.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Pats Fan, Thank you for your business and for coming back for your second vehicle! We appreciate your feedback and hope you and your daughter are enjoying your new vehicles!


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  • Nick Nadeau at Berlin City Toyota (ME). --- A+

    Nick was quick to communicate and talk through items in a direct matter-of-fact way. His attention to details was refreshing as was his commitment...

    Dealer Response

    Hello Dan O, Thank you for taking the time to share your feedback. We appreciate you considering Berlin City for your next vehicle.


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    Nick was quick to communicate and talk through items in a direct matter-of-fact way. His attention to details was refreshing as was his commitment to his work.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Dan O, Thank you for taking the time to share your feedback. We appreciate you considering Berlin City for your next vehicle.


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  • The future looks bright!!!!

    One Sunday, I drove through your Toyota lot and saw a vehicle there that said 'safety, smiles and so much more.' I returned two days later, met ...

    Dealer Response

    Hello Ms. Raft Douglas, Thank you for sharing your experience. We appreciate your business and kind words. We will be sure to pass along your fe...


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    One Sunday, I drove through your Toyota lot and saw a vehicle there that said 'safety, smiles and so much more.' I returned two days later, met your wonderful salesman, Nick and my hopes began to take shape. With fair salesmanship and integrity, Nick helped me to capture the future I was looking for: safe travels to family far away, smiles of fun enjoying driving a wonderful vehicle and loads of extra special things about owning this great vehicle! Nick took the challenge out of buying a car by being honest and a person of integrity. I will recommend him highly to friends and family and will seek him out years down the road when it is time to enjoy another wonderful car buying experience. Thank you for everything, Nick! You made the difference in my present and future! Thank you, Nick and Berlin City! Sincerely, Lisa M. Raft-Douglas

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Raft Douglas, Thank you for sharing your experience. We appreciate your business and kind words. We will be sure to pass along your feedback to Nick and hope you are enjoying your "safety, smiles and so much more!"


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  • Good deal

    Good experience, Steve Lawrence gave us good advice on a lease, made the deal as painless as possible. Would recommend dealership and will shop th...

    Dealer Response

    Hello BAY, Thank you for your recommendation. We appreciate your business and hope you are enjoying your new vehicle!


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    Good experience, Steve Lawrence gave us good advice on a lease, made the deal as painless as possible. Would recommend dealership and will shop there again.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello BAY, Thank you for your recommendation. We appreciate your business and hope you are enjoying your new vehicle!


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