Berlin City Toyota Lexus

New 888-253-8983 Dealer Website
Used 888-768-9741 Email Dealer
Service 866-809-8389

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Reviews

Average Ratings

4.9
Average based on 262 reviews.
  • Great service and fast company!

    I would like to thank Phil he makes it happened and possible and made the process fast and he did a good job with helping me!

    Dealer Response

    Hello Makayla, Thank you for taking the time to share your experience. We appreciate your business.


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    I would like to thank Phil he makes it happened and possible and made the process fast and he did a good job with helping me!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Makayla, Thank you for taking the time to share your experience. We appreciate your business.


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  • Nick was awesome!

    Nick went out of his way to keep the lines of communication open from the very beginning. He kept his word & made sure I was happy from start to ...


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    Nick went out of his way to keep the lines of communication open from the very beginning. He kept his word & made sure I was happy from start to finish! I love my new Rav 4 !! Thank you again Nick!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Its Easy

    I have contacted Berlin City Toyota for a quote , worked out with Stephen and it was amazing experience. Everything sorted out in emails, when I w...

    Dealer Response

    Hello Midhun, Thank you for your business. We appreciate you choosing Berlin City Toyota of Portland and for taking the time to provide your feed...


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    I have contacted Berlin City Toyota for a quote , worked out with Stephen and it was amazing experience. Everything sorted out in emails, when I went to showroom, helped me with the finance options/got Special APR from Toyota and it all done, came out with vehicle. Stephen was very quick and knowledgeable to answer our questions and take decisions immediately .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Midhun, Thank you for your business. We appreciate you choosing Berlin City Toyota of Portland and for taking the time to provide your feedback. We hope you are enjoying your new vehicle!


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  • Best Car Buying Experience EVER

    First let me thank my sales rep, Nick Nadeau for doing an efficient, informative and honest! job of helping me buy the exact car I was looking for...

    Dealer Response

    Hello Matty, Thank you for taking the time to share your experience. We are happy to hear you enjoyed our process and working with Nick. Thank y...


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    First let me thank my sales rep, Nick Nadeau for doing an efficient, informative and honest! job of helping me buy the exact car I was looking for at a the best price. He was respectful of my wishes and answered all my questions respectfully and completely. His "agenda" was to make sure I was a satisfied customer. Period. This is very refreshing and I am grateful for that. Everyone I met at the dealership acted similarly. There was no back-room hardsell, and no bull. I did this transaction over the internet and by phone, since I live in NY during the week and only am in Maine for the weekends. It really was EASY, like their slogan says. I am a very satisfied customer

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Matty, Thank you for taking the time to share your experience. We are happy to hear you enjoyed our process and working with Nick. Thank you for your business and we hope you are enjoying your new vehicle!


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  • Denis Blais

    Overall a great buying experience, Jesse was great

    Dealer Response

    Hello Mr. Blais, Thank you for sharing your experience. We appreciate your business.


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    Overall a great buying experience, Jesse was great

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mr. Blais, Thank you for sharing your experience. We appreciate your business.


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  • Amazing Sales Team and A Amazing Experience.

    I purchased a Brand New 2016 Toyota Corolla S Plus. I thought it was going to be impossible to find the right car for the right price. I spoke to ...

    Dealer Response

    Hello Caleb S, Thank you for your business! We appreciate your feedback and will pass along your compliments to Nick. We hope you are enjoying y...


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    I purchased a Brand New 2016 Toyota Corolla S Plus. I thought it was going to be impossible to find the right car for the right price. I spoke to Nick Nadeau and he helped me understand the car buying process as well ad helped me get into the right car. He went above and beyond any other salesman I ha ever delt with. Nick Nadeau was very kind, understanding and made me very happy. Anyone who goes to Berlin City Toyota ask for Nick Nadeau!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Caleb S, Thank you for your business! We appreciate your feedback and will pass along your compliments to Nick. We hope you are enjoying your new Corolla!


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  • Anita

    Mark was a wonderful sales person. He was knowledgable about the vehicle and explained all of its features. He has invited me to come back to see ...

    Dealer Response

    Hello Ms. Taylor, Thank you for taking the time to share your feedback. We appreciate your business and hope you are enjoying your new Sienna!


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    Mark was a wonderful sales person. He was knowledgable about the vehicle and explained all of its features. He has invited me to come back to see him if I have other questions about learning the multitude of features of the car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Taylor, Thank you for taking the time to share your feedback. We appreciate your business and hope you are enjoying your new Sienna!


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  • Toyota. Rav4

    My experience buying my car was a very positive and helpful one. I had many questions to ask and got prompt answers that were very helpful plus...

    Dealer Response

    Hello Ms. Sawyer, Thank you for your continued business. We hope you are enjoying your new Rav4! We also appreciate you taking the time to share...


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    My experience buying my car was a very positive and helpful one. I had many questions to ask and got prompt answers that were very helpful plus some lessons on how to work the information on the panels for radio,gps and telephone etc. I wanted to know especially how the safety features worked and the warnings given when you were too close to an object. All this was answered in the most helpful and patient manner. My dealer even came to my house to get the title and extra key from the Toyota I was selling. I have gone to Berlin City for all of my services in the past and find everybody very helpful , prompt and thorough. I find their place cheerful and welcoming plus excellent service!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Sawyer, Thank you for your continued business. We hope you are enjoying your new Rav4! We also appreciate you taking the time to share your experience. We look forward to seeing you back for service.


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  • IT REALLY WAS EASY!!!

    We were in need of a new car and headed over to Berlin City. Their selection was outstanding and we found exactly what we were looking for in a s...

    Dealer Response

    Hello Kerry, Thank you for taking the time to share your feedback. We appreciate your business and hope that you are enjoying your new vehicle. ...


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    We were in need of a new car and headed over to Berlin City. Their selection was outstanding and we found exactly what we were looking for in a short period of time. The no haggle pricing was great and all the sales staff treated us so well. We would recommend this dealership to anyone.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Kerry, Thank you for taking the time to share your feedback. We appreciate your business and hope that you are enjoying your new vehicle. We also are happy to hear that you enjoyed our simple upfront pricing buying process.


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  • 2012 RAV4 purchase

    I recently purchased a low mileage 2012 RAV4 at Berlin City in Portland, ME which was the fifth transaction I've had with them over the past seven...

    Dealer Response

    Hello VetGuy, Thank you for your continued business! We appreciate you taking the time to share your experience and look forward to seeing you ag...


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    I recently purchased a low mileage 2012 RAV4 at Berlin City in Portland, ME which was the fifth transaction I've had with them over the past seven years. As usual the sales and finance staff were helpful and courteous and I think that all involved with the transaction were satisfied with the results. I will definitely be returning and recommend others to do the same. Who would have thought that purchasing a new car would be pleasurable!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello VetGuy, Thank you for your continued business! We appreciate you taking the time to share your experience and look forward to seeing you again.


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