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Reviews

Average Ratings

4.8
Average based on 165 reviews
  • Outstanding service and attention to our needs

    I have now purchased three Kias from Rowe and I cannot say enough about the dealership. I have worked with Brian Kelsea in sales, Charlie Burns in...


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    I have now purchased three Kias from Rowe and I cannot say enough about the dealership. I have worked with Brian Kelsea in sales, Charlie Burns in finance and Michele in service and I cannot say enough about their attention to customer needs. I have purchased many cars in my 69 years here on this earth and never have I and my wife been so comfortable and at ease in a car dealership. I invite anyone who is within driving distance from Rowe to give them a try, I promise, you will not be disappointed.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Bad customer service at Rowe Ford.

    I will say that I love my vehicle and the salesman was pleasant to deal with. The service department on the other hand is bad. I was talked into p...


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    I will say that I love my vehicle and the salesman was pleasant to deal with. The service department on the other hand is bad. I was talked into purchasing the best warranty and was told I would be taken care of. My wife won't even go into the service department because of the rude people she had to deal with. Two weeks ago I took my car in for an issue and was told that there would be a loaner car available when I was to drop my car off for work. Now it's a week later and I'm still waiting for a loaner vehicle. I will never buy another vehicle from this dealership.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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  • Great service clean

    I was down and out and these people took care of me. I got the car that I thought was just right for me with no down payment and payments that I ...


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    I was down and out and these people took care of me. I got the car that I thought was just right for me with no down payment and payments that I could afford. I will buy my next car there.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Buying Experiance

    I am so very pleased with the knowledgeable, staff (Steve Entrott) and his ability to listen to what I was looking for, it wasn't about the sell.....


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    I am so very pleased with the knowledgeable, staff (Steve Entrott) and his ability to listen to what I was looking for, it wasn't about the sell..sell..sell, it was about what he could do for me, it was about me driving away with a vehicle that that I would be pleased and comfortable with (I AM) ...so "Thank You Steve", your the MAN!! Also Lea who put together a finance and extended warranty plan that work with me. Thank You "LEA"

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Great Service, Great People

    Michelle is always very helpful, in helping me with questions in regarding my Ford Transit. Whether it is a foolish question or needed service on ...


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    Michelle is always very helpful, in helping me with questions in regarding my Ford Transit. Whether it is a foolish question or needed service on my car. I enjoy dealing with her very much. Pam Rathmell

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Customer

    I was treated excellent at Rowe Ford. Michelle was excellent to work with and did an excellent job. Leo the shop forman was excellent to work with...


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    I was treated excellent at Rowe Ford. Michelle was excellent to work with and did an excellent job. Leo the shop forman was excellent to work with. He explained all my problems to me very well and handled any problems with the vehicle very proffesionally.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Owner

    Your people are always friendly, curtious, and very helpful.


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    Your people are always friendly, curtious, and very helpful.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Awesome waiting area.

    This is the best place to get service for your vehicle. I love Michelle, she has such a welcoming attitude and makes your experience there very en...


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    This is the best place to get service for your vehicle. I love Michelle, she has such a welcoming attitude and makes your experience there very enjoyable.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great Service

    Very happy with the service and the people!!! The service is exceptional in every way!!!!


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    Very happy with the service and the people!!! The service is exceptional in every way!!!!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great Service

    Great staff, Shuttle driver awesome. Jen Robinson was a great help


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    Great staff, Shuttle driver awesome. Jen Robinson was a great help

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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