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Reviews

Average Ratings

5.0
41 lifetime reviews.
  • Great experience!

    It was a pleasure to deal with everyone at Charlies! I did everything through email and it all turned out exactly the way the said it would. Abs...


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    It was a pleasure to deal with everyone at Charlies! I did everything through email and it all turned out exactly the way the said it would. Absolutely no hassles and completely transparent transaction! They took the classic dread out of dealing with the purchase of a new car. This is the second time I have bought a vehicle from them and I will definitely tell others about the great service I received!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hope to do business with again

    I had never dealt with Charlies before...spotted a truck on the company website that looked good. Drove down while the dealership was closed and g...


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    I had never dealt with Charlies before...spotted a truck on the company website that looked good. Drove down while the dealership was closed and got a peak at it. Went back a few days later and thanks to Jaret Hopkins I ended up driving a new 2017 Tacoma home. They were fair, gave me a good trade in value on my 2008 Chevy Cobalt and left me feeling pretty good about doing business in the future. I plan on keeping my truck a while...but when the time comes to get something new I will go to Charlies first. Thanks so much!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2016 Avalon

    I have been doing business with Charlies Toyota for a number of years. In each instance I was treated fairly and given what I considered straight...


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    I have been doing business with Charlies Toyota for a number of years. In each instance I was treated fairly and given what I considered straight information about the vehicle and the deal. There were no surprises or gotcha's. I have worked with Nick Chabot on each of my purchases. He is now a sales manager but took the time during this last purchase to personally help me sort though the options. I also know that Charlie and Nancy Shuman are very community minded and help financially and in many other ways to help those less fortunate members of the community. You can rest assured that when you buy a vehicle at Charlies there will be benefit to the community and the Kennebec Valley area in a whole host of ways, many done quietly and unseen.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • firstnewtruckowner

    Steve, Nick and Travis were professional, friendly and very helpful. Steve was extremely helpful as: 1. Steve looked over my trade-in and was c...


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    Steve, Nick and Travis were professional, friendly and very helpful. Steve was extremely helpful as: 1. Steve looked over my trade-in and was complimentary of my care of my old vehicle. 2. After my purchase of the 2017 Tacoma, Steve patiently showed me how to use the bluetooth and other features I was not familiar with on the new truck. Nick was good to work with as well. He certainly wanted my business and I greatly appreciated his composure in dealing with me, a customer who is trying to get a good deal! Travis was professional and helpful as well. He reviewed everything about my purchase and explained the various service plans available.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2017 Toyota Corolla purchase from Charlie's

    I purchased my Toyota Corolla from Charlie's in Augusta, Me. My first contact with the dealership was by email. I was interested in the value of...


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    I purchased my Toyota Corolla from Charlie's in Augusta, Me. My first contact with the dealership was by email. I was interested in the value of my car as trade in. Nick Chabot read my review and gave me a rough estimate of a deal. My wife and I drove down to Augusta and looked at the vehicles. I was met by several friendly sales personnel. Nick had a young man named Steven Harris bring up the car we were interested in. Steven gave us a very thorough and detailed description of the vehicle. He then rode along with us on a test drive. Both my wife and I were very impressed with the overall car. Returning to the sales area, Nick reviewed the status of my trade in car and made an offer that we were very pleased with. We are now the proud owners on a new Toyota Corolla.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Charlie's Toyota in Augusta Maine

    Awesome deals ,awesome salespeople and awesome service.


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    Awesome deals ,awesome salespeople and awesome service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Camry Purchase

    Everyone at Charlie's was a joy to work with -- from the Internet Sales person, to the showroom salesperson, to his boss. All were friendly, cour...


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    Everyone at Charlie's was a joy to work with -- from the Internet Sales person, to the showroom salesperson, to his boss. All were friendly, courteous, and very helpful. I never felt pressured to buy. Everyone worked with me to find an agreeable price for my new car and a trade in value for my old car. I would heartily recommend Charlie's to anyone buying a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bill Grant 2011 Prius

    Had a great experience with Tracy and Travis and the whole crew. Was way too much fun.


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    Had a great experience with Tracy and Travis and the whole crew. Was way too much fun.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • New Tacoma

    Time for another new Tacoma (last one went 13 years) - Charlie's made it easy. Fair trade on the Old - Fair deal on the New. Thanks Jaret for b...


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    Time for another new Tacoma (last one went 13 years) - Charlie's made it easy. Fair trade on the Old - Fair deal on the New. Thanks Jaret for being so pleasant and knowledgable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Toyota purchased.

    Good experience to buy a new car from these people. Pretty straight forward and the price was right.


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    Good experience to buy a new car from these people. Pretty straight forward and the price was right.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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