Reviews

Average Ratings

5.0
51 lifetime reviews.
  • Great experience!

    It was a pleasure to deal with everyone at Charlies! I did everything through email and it all turned out exactly the way the said it would. Abs...


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    It was a pleasure to deal with everyone at Charlies! I did everything through email and it all turned out exactly the way the said it would. Absolutely no hassles and completely transparent transaction! They took the classic dread out of dealing with the purchase of a new car. This is the second time I have bought a vehicle from them and I will definitely tell others about the great service I received!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota

    We are very happy with our experience buying a new car at Charlie's Toyota in Augusta Maine. Everyone was pleasant and we felt no pressure to buy ...


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    We are very happy with our experience buying a new car at Charlie's Toyota in Augusta Maine. Everyone was pleasant and we felt no pressure to buy a car, we felt everyone was accommodating. Matt, our salesman was esprecially helpful explaining the Avalons many features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience I've ever had!

    Excellent experience from making contact with BDC online, received a no hassle price by e-mail I thought was just to get me there. When arrived I ...


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    Excellent experience from making contact with BDC online, received a no hassle price by e-mail I thought was just to get me there. When arrived I was met by Kevin "Internet Sales Manager". He welcomed me to Charlie's Toyota in Augusta and introduced me to my sales rep "Jaret" . I was in and out in less than an hour in my new 2017 Toyota Rav4 LE for less than what I was quoted at another Toyota dealership for a used 2014 Rav4 LE 23000 miles! After I met everyone Including the Owner I thanked them for a No hassle No bait and switch car buying experience.. I also have to mention that I was referred to Charlie's Toyota by a woman at my bank that just purchased a vehicle there the week before. She said Whatever you do Don't buy a new car until you get a quote from Charlie's, Thank you Hanna! hope you enjoy your referral check:)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Tops for Sales and Service

    Leased my 2nd car from Charlie's. Been going there for 17 years. Excellent service in buying, leasing and repair... I would not think of going ...


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    Leased my 2nd car from Charlie's. Been going there for 17 years. Excellent service in buying, leasing and repair... I would not think of going someplace else . Best prices around too. The staff really cares and are trustworthy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great team and service!

    I worked with Jaret and the team and everyone was great! This was my first leased car and I was afraid of getting the cliche "classic car salesman...


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    I worked with Jaret and the team and everyone was great! This was my first leased car and I was afraid of getting the cliche "classic car salesman" who would push me into something I wasn't ready for. Jaret was hardly that and listened to what I was looking for and made it happen. Very professional and nice to work with. Happy to be a customer at Charlie's Toyota!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Highlander

    Treated well and professionally. A good deal. Would recommend this dealer to friends.


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    Treated well and professionally. A good deal. Would recommend this dealer to friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • I'm back at Charlie's!

    I bought a new vehicle here because of our experience with the service dept. Bought our last vehicle someplace else and that won't ever happen aga...


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    I bought a new vehicle here because of our experience with the service dept. Bought our last vehicle someplace else and that won't ever happen again! Charlie's has the best service bar none! Happy to be back!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Customer Service!

    I bought my first Toyota five years ago at Charlies Toyota,the customer service was absolutely great!My credit wasn't the best at the time but the...


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    I bought my first Toyota five years ago at Charlies Toyota,the customer service was absolutely great!My credit wasn't the best at the time but they had a goal to provide me with the Corolla I wanted and by the end of the day I went home with my new car! Just recently I decided it was time to trade for a new car,I had a couple of cars in mind but I kept thinking about the pleasant experience I had at Charlies and some of the less than pleasant times I had at other dealerships,also I was really stuck on the reputation of Toyota. So needless to say I got a beautiful Toyota Corolla,in the color I wanted and the new features that I love. Thank you Kurt Mackenzie for being so helpful and for taking the time to go over the new features. Thanks to all of of you at Charlies Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Cars to keep!

    I will continue to buy all my cars from Charlies! I always have great service without the typical pushy salesman.


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    I will continue to buy all my cars from Charlies! I always have great service without the typical pushy salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!!

    Everyone was great to work with at Charlie`s right from the internet sales person Kevin to the sales consultant Harold, the sales manager Nick, ev...


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    Everyone was great to work with at Charlie`s right from the internet sales person Kevin to the sales consultant Harold, the sales manager Nick, everyone in the showroom, got the best deal ever, turned out exactly like they said, perfect experience. Thanks! Linda Graham

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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