Newcastle Chrysler Dodge Jeep Ram Viper

4.8 out of 5 4.8
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Newcastle Chrysler Dodge Jeep Ram Viper Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2017

Newcastle Chrysler in Newcastle, ME treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

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Our experienced sales staff is eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information by calling (207) 563-8138.

"There is no hassle at Newcastle, Where you're treated like a friend not a number!"

Service

Tire Rotation

$19.95

Wheel Balance

$29.95

Oil, Filter Change

$34.95 and up*

Wheel Alignment (FWD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
268 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 7, 2019

    Awesome people to work with. Very helpful, courteous, knowledgeable, friendly dealership. I would recommend them highly. Everyone was so helpful and introduced... themselves to us like we were family

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 29, 2019

    I had owned Chevy's for my entire life. I was jumping out of my comfort zone by buying a Dodge. I wish that there had been time taken to explain Rams options... to me. I know nothing of the Ram line. I didn't know the different options offered for a Tradesman, laramie, or anything. I didn't even know what a Promaster was. I certainly would have had a desire to perhaps step up into a more outfitted vehicle. I suppose I should have asked also but I was a bit nervous about just making the change to a different manufacturer. The salesman was very friendly and the sale was painless. It just lacked what I would have called a well informed purchase. I am "happy" with the new truck but certainly would have been happier if i would have been more informed.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • April 12, 2018

    I recently purchased a used Jeep Grand Cherokee from Newcastle. I live 5 hours away, so they drove it halfway for me to pick it up. they gave me a very... fair price on the vehicle and it was im immaculate condition when I received it!! I took a chance and bought a vehicle without seeing it in person, but they definitely showed honesty! I have had the Jeep for about a month when and about a week ago my check engine light came on. So, my fiancé (who is a mechanic) ran his scan tool and found that it was a simple fix. We brought it to a local dealership because we live too far from Newcastle, they found that it was only a spark plug which is typical for a 2014 to need. No big deal. When we went to pick the vehicle up, they told us that the warranty wouldn’t cover it. We called Newcastle knowing that we had plenty of time on the warranty to have this be covered, but we thought they could prove it to the local dealership that it did in fact have a warranty. Come to find out, the warranty didn’t cover the work we had done, so Newcastle covered it for us. I have had such a great experience with this dealership and I will most likely buy from them again!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 22, 2019

    Have purchased two Grand Cherokees. Feel I got a good deal. Service has been outstanding for the jeeps and have started bringing my other vehicle in... for service. Much less expensive than VW dealership and more convenient.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 22, 2019

    We just purchased our second vehicle from Newcastle and couldn't be happier with the sales staff (ask for Mike E.) and subsequent service. Everyone is... friendly and welcoming. I hate that usual car buying pressure you find at dealerships, but this place doesn't seem to go down that road and it's much appreciated!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 21, 2019

    I will always bring my Jeep Cherokee to New Castle for service. The staff is always helpful , friendly and knowledgeable and professional in every way.... Thank you!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 21, 2019

    First time doing business here. They squeezed us in to get repairs done so my boyfriend's daughter could have a vehicle to take her drivers test in! They... were friendly, helpful, knowledgeable and accommodating! I'm now a lifetime customer!! Highly recommend doing business here.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 21, 2019

    Eric, the parts and service manager was most helpful in resolving both issues for the used car we purchased. The dealership is very customer friendly and... committed to customer satisfaction.

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    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    January 20, 2019

    Brought my 2004 grand Cherokee in for inspection and axle seal replacement. Failed inspection do to rust underneath and nothing solid to weld to to repair... it. The axle seal should not of been replaced. I should of been told it failed. My wife and I both feel that the $310 should be refunded to us. 8 traded it in on a 2016 Ram 250 tradesman.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 19, 2019

    They are all a great bunch of people at Newcastle Chrysler. Always friendly and willing to go the extra mile to make sure you get great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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