Newcastle Chrysler

(4.9) 96 reviews

Dealer on Cars.com since March 2017

Currently in stock!

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New Used Service

Today's Hours

Sales 8:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed

Reviews

4.9
96 lifetime reviews. Includes reviews of Newcastle Chrysler from DealerRater.com
  • Highly Recommend

    Last Friday, I stopped into the dealership to see a vehicle I had seen on their website. When I went in to speak to a salesman, I was greeted quickly

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    and was soon trying out the vehicle. I am so pleased by how they went above and beyond what they needed to do in order to work it out so I could trade in my vehicle I still owed money on for another. Extremely happy with the outcome and how pleasant they were to deal with. The next time I need a new vehicle, you can be sure I will be going back to see them. Mike was my salesman and he was extremely knowledgeable and pleasant to deal with.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Dan! We are here to provide excellent service and we go above and beyond to make sure we can get our customers into what the

    ...

    y want. We are happy that you got to experience our no pressure culture here and look forward to seeing you again. Thank you for your business.


  • Easy, down to earth, and friendly

    Iv purchased from many dealers in the state of Maine but non of them were as friendly and easy to deal with as Newcastle. I got a lot of truck for a g

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    reat price and will never buy another without first checking at Newcastle.

    Customer Service
    Quality of Repair
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    Does recommend this dealer
    Newcastle Chrysler

    Thank you for your review! We strive to provide an experience like no other dealer. You won't find pressure sales, or employees that treat you like a

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    number here. Thank you for your business and welcome to the Newcastle family!


  • A handshake deal, straightforward

    We stopped in because we were going by a lot of dealers, not knowing what we wanted. When we contacted Newcastle Salesperson Mike, he was very helpful

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    but no hard sell. When we sat down with the office, his words were that he wantedg to see what he could do to be fair all around. It is December and the showroom has 3 vans full of toys to donate to local children because he gives a discount if you bring in new donation toys. I bought a used car, they put in remote start and heated seats, even though they had to take the car someplace else. FIlled the tank when we tried the car, and filled it when we later bought it, sparkling clean. Even the Service manager came out to meet us and welcome us. All around I felt like it was part of our community and hope that they are here to stay for a very log time.

    Customer Service
    Quality of Repair
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    Does recommend this dealer
    Newcastle Chrysler

    Thank you Patti for your review! We always appreciate all of our customers, and try our best to treat them with the utmost respect. No pressure, nothi

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    ng fake, and no hidden surprises here. We are excited that you are part of our family here at Newcastle CDJRV and we hope you have a wonderful holiday season! Thank you for your business.


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Service & Repair

Service Reviews

4.9

72 lifetime reviews of the Service Department.
Includes reviews of Newcastle Chrysler from DealerRater.com

  • Service was excellent

    This is an amazing place to do business I highly recommend that you buy or service through new castle chrysler

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Cole! We appreciate our customers here and consider them family. Thank you for your business and we look forward to your nex

    ...

    t visit.


  • Very Good service

    Service is fast and economical and the staff is friendly and professional. Always a positive experience. (coffee and donuts is a plus)

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dennis for your review! The service here is second to none and we enjoy providing that high quality experience day in and day out. Thank you

    ...

    for your business.


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Service Pricing

    Tire Rotation

    $19.95

    Wheel Balance

    $29.95

    Oil, Filter Change

    $34.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since March 2017

Newcastle Chrysler in Newcastle, ME treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share their knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information by calling (207) 563-8138.

"There is no hassle at Newcastle, Where you're treated like a friend not a number!"
Newcastle Chrysler
573 US-1 Newcastle, ME 04553
New (207) 593-3061
Used (207) 593-3152
Service (207) 593-3129
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