Reviews

Average Ratings

4.9
95 lifetime reviews. Includes reviews of Newcastle Chrysler from DealerRater.com
  • Highly Recommend

    Last Friday, I stopped into the dealership to see a vehicle I had seen on their website. When I went in to speak to a salesman, I was greeted qui...

    Dealer Response

    Thank you for your review Dan! We are here to provide excellent service and we go above and beyond to make sure we can get our customers into what...


    Show Full Review

    Last Friday, I stopped into the dealership to see a vehicle I had seen on their website. When I went in to speak to a salesman, I was greeted quickly and was soon trying out the vehicle. I am so pleased by how they went above and beyond what they needed to do in order to work it out so I could trade in my vehicle I still owed money on for another. Extremely happy with the outcome and how pleasant they were to deal with. The next time I need a new vehicle, you can be sure I will be going back to see them. Mike was my salesman and he was extremely knowledgeable and pleasant to deal with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Dan! We are here to provide excellent service and we go above and beyond to make sure we can get our customers into what they want. We are happy that you got to experience our no pressure culture here and look forward to seeing you again. Thank you for your business.


    Hide Full Review
  • Easy, down to earth, and friendly
    December 13, 2017

    Iv purchased from many dealers in the state of Maine but non of them were as friendly and easy to deal with as Newcastle. I got a lot of truck for...

    Newcastle Chrysler Dodge Jeep Ram

    Thank you for your review! We strive to provide an experience like no other dealer. You won't find pressure sales, or employees that treat you lik...


    Show Full Review

    Iv purchased from many dealers in the state of Maine but non of them were as friendly and easy to deal with as Newcastle. I got a lot of truck for a great price and will never buy another without first checking at Newcastle.

    Does recommend this dealer
    Newcastle Chrysler Dodge Jeep Ram

    Thank you for your review! We strive to provide an experience like no other dealer. You won't find pressure sales, or employees that treat you like a number here. Thank you for your business and welcome to the Newcastle family!


    Hide Full Review
  • A handshake deal, straightforward
    December 7, 2017

    We stopped in because we were going by a lot of dealers, not knowing what we wanted. When we contacted Newcastle Salesperson Mike, he was very hel...

    Newcastle Chrysler Dodge Jeep Ram

    Thank you Patti for your review! We always appreciate all of our customers, and try our best to treat them with the utmost respect. No pressure, n...


    Show Full Review

    We stopped in because we were going by a lot of dealers, not knowing what we wanted. When we contacted Newcastle Salesperson Mike, he was very helpful but no hard sell. When we sat down with the office, his words were that he wantedg to see what he could do to be fair all around. It is December and the showroom has 3 vans full of toys to donate to local children because he gives a discount if you bring in new donation toys. I bought a used car, they put in remote start and heated seats, even though they had to take the car someplace else. FIlled the tank when we tried the car, and filled it when we later bought it, sparkling clean. Even the Service manager came out to meet us and welcome us. All around I felt like it was part of our community and hope that they are here to stay for a very log time.

    Does recommend this dealer
    Newcastle Chrysler Dodge Jeep Ram

    Thank you Patti for your review! We always appreciate all of our customers, and try our best to treat them with the utmost respect. No pressure, nothing fake, and no hidden surprises here. We are excited that you are part of our family here at Newcastle CDJRV and we hope you have a wonderful holiday season! Thank you for your business.


    Hide Full Review
  • Service was excellent

    This is an amazing place to do business I highly recommend that you buy or service through new castle chrysler


    Show Full Review

    This is an amazing place to do business I highly recommend that you buy or service through new castle chrysler

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New Jeep!
    November 14, 2017

    Wonderful customer service. You feel valued no matter what you purchase....new or used, low med or high end. Service after the sale is great too...

    Newcastle Chrysler Dodge Jeep Ram

    Thank you for your review Wright Family! We are so pleased that you enjoyed your experience here and we look forward to seeing you all again. Welc...


    Show Full Review

    Wonderful customer service. You feel valued no matter what you purchase....new or used, low med or high end. Service after the sale is great too. Would highly recommend.

    Does recommend this dealer
    Newcastle Chrysler Dodge Jeep Ram

    Thank you for your review Wright Family! We are so pleased that you enjoyed your experience here and we look forward to seeing you all again. Welcome to the Newcastle family!


    Hide Full Review
  • Very Good service

    Service is fast and economical and the staff is friendly and professional. Always a positive experience. (coffee and donuts is a plus)

    Dealer Response

    Thank you Dennis for your review! The service here is second to none and we enjoy providing that high quality experience day in and day out. Thank...


    Show Full Review

    Service is fast and economical and the staff is friendly and professional. Always a positive experience. (coffee and donuts is a plus)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Dennis for your review! The service here is second to none and we enjoy providing that high quality experience day in and day out. Thank you for your business.


    Hide Full Review
  • Starter replacement on 1995 Buick Roadmaster.

    Prompt attention to our repair need. Car was purchased 6 months ago at dealership. All personnel are very friendly. Thank you

    Dealer Response

    We appreciate the review John! That Roadmaster you purchased was an amazingly preserved example. Glad to see you have enjoyed your time here and w...


    Show Full Review

    Prompt attention to our repair need. Car was purchased 6 months ago at dealership. All personnel are very friendly. Thank you

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the review John! That Roadmaster you purchased was an amazingly preserved example. Glad to see you have enjoyed your time here and we thank you for your business.


    Hide Full Review
  • Service following an accident

    Everyone has been most friendly and cooperative. The waiting area was comfortable and well stocked. Personnel very accomodating. Again, Thanks!

    Dealer Response

    Thank you for your review Patricia! We try to treat every single customer that walks through our doors like family. We thank you for your business!


    Show Full Review

    Everyone has been most friendly and cooperative. The waiting area was comfortable and well stocked. Personnel very accomodating. Again, Thanks!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review Patricia! We try to treat every single customer that walks through our doors like family. We thank you for your business!


    Hide Full Review
  • Friendly

    Friendly people; efficiency; close to Mexicali Blues (LOL); and comfy waiting area. Nowadays, customer service is just about everything...you nail...

    Dealer Response

    Thank you Susan for your review! We are happy to hear that we hit all those fine points, but we aren't satisfied with what we provide so we always...


    Show Full Review

    Friendly people; efficiency; close to Mexicali Blues (LOL); and comfy waiting area. Nowadays, customer service is just about everything...you nailed it!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Susan for your review! We are happy to hear that we hit all those fine points, but we aren't satisfied with what we provide so we always try to improve. We thank you for your business.


    Hide Full Review
  • Chrysler, Jeep, Ram Dealer in Midcoast Maine

    Honest, knowledgeable owner and staff. We are repeat customers for sales and service. We have purchased and serviced our cars here for over 10 ye...

    Dealer Response

    Thank you Kenneth for your review. Having support from customers like you is what we live for. Knowing that we have taken care of our family here ...


    Show Full Review

    Honest, knowledgeable owner and staff. We are repeat customers for sales and service. We have purchased and serviced our cars here for over 10 years.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kenneth for your review. Having support from customers like you is what we live for. Knowing that we have taken care of our family here is paramount to our successes, and we consider you part of that family. Thank you for your continued business and we look forward to seeing you again.


    Hide Full Review